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1.0 13 Reviews

MartGreat.com Complaints Summary

0 Resolved
13 Unresolved
Our verdict: Engaging with MartGreat.com at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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MartGreat.com reviews & complaints 13

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Newest MartGreat.com reviews & complaints

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4:49 pm EST
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MartGreat.com Product didn't fit old Samsung Tablet

I actually got a refund but in the form of a issued credit and then when I went to buy new items there was no place to put in the issued credit number, for it would only take credit card information not the credit issued from them, I've emailed twice no response. Actually just want refund or show me place to deduct their issued credit. Pretty simple to me HELP

Desired outcome: To hear something anything

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6:59 am EDT
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MartGreat.com I was charged 2 times for $17.85

I never got my order yet and was charged 2 times for $17.85
I ordered a card reader for my samsung galaxy a02 card reader
Sale price was $12.94 I dont even know where it is at
My number is [protected]

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7:13 pm EST
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MartGreat.com Motorola hdmi type c hdmi

I received wrong order I ordered a motorola hml type c hdmi usb for 35.00 y'all send me a samsung galaxy s9 wire doesn't work for my phone I want my money back I will never do business with this company again was very upsetting to receive this wrong order send me my money back. I'm trying to contact yall but no way to call out of state y'all said that your company is usa no you lied y'all are located in china very upsetting.

Desired outcome: Want my money back

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12:27 pm EDT
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MartGreat.com Order over month ago

Ordered and paid for products almost $40.
Still have not received my order
# yhst-[protected]. Called customer service [protected] but no response. This company is in china. Did not know until after I placed order!
Trying to contact shipping
By usps ly173795225cn but still has not shipped! This is over a month ago.
On website says washington state... But on address it has washington, dc.

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4:38 pm EST

MartGreat.com camcorder adapter

order placer for Sony Handycam DCR-TRV33AV
Audio Video Cable/ Cord

order placed on 12/7/19
order number: yhst-[protected]

my account was charged $11.98

I have not received email of shipping, arrival date or tracking number.
My Account will be getting in touch with you to dispute this order since you have not reached out to me.
Annie Olivia Person
[protected]@aol.com

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Update by Annie Olivia fPerson
Dec 19, 2019 4:39 pm EST

Please let me know about my order

otharpe@aol.com

Update by Annie Olivia fPerson
Dec 19, 2019 4:38 pm EST

Please let me know about my order

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12:53 pm EST
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MartGreat.com wireless earbuds for pixel 3xl

I order a pair of Bluetooth earbuds for my cell phone on 11/11/2019. I checked the order on 11/13/2019 and it stated the order had been shipped. I have not received my order and cannot get any response from the company. I have checked every day for the status of the shipment. I do not have a tracking number but I was given a website to check the status and I do have my order number.
My order number is yhst-[protected].
The policy stated on the order what shipped next day. When I checked the delivery status it stated 3-15 days for standard delivery.

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12:22 pm EDT

MartGreat.com usb cable

TERRIBLE!

No customer service, although there is a phone number and e-mail address, they just don't care to respond.

Nowhere in the ordering process was it mentioned that their "warehouse" is in China. I've been waiting over a month for a cable I ordered. I'm disputing the payment with my credit card because Martgreat couldn't be worse!

DO NOT ORDER FROM THIS STORE. I wish I had looked for reviews prior to ordering, there are lots, all terrible.

This is about the Yahoo Store Martgreat. Should be NOTgreat.

Buy elsewhere or not at all!

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3:16 pm EDT
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MartGreat.com case with keyboard for asus zenpad-8

I am not complaining, our product is great it just doesnt work for my tablet. Two issues are first the support or holding tabs do not hold my tablet securely. When closed my tablet can slide out of either end. Second the wire from the keyboard to to the tablet is the smaller female plug. My Asus is the 2mm for new models. The one sent is for the older smaller plug. I would like to know the return proceedure and refund. I am sad because this is a goodlooking case.
Douglas Gold
order #MG44086

I have sent this request twice without a reply from you. Please help.

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12:02 pm EDT

MartGreat.com false advertising

Advertised as a Hml for a LH K30. After it getting "lost" in the mail i finally got it a month and a half after ordering it only to find out that HML doesent work with the LG K30. Now im stuck with a.product i cant use.If it doesn't work with it it shouldnt be advertised as such. Please heed my advice. Do not order products from them. Not a trust worthy company. Martgreat is as forest's mom said " like a box of chocolates... U never know what ur gonna get". In this case its a brown piece of something but it aint no chocolate. Thanks for the bad tast in my mouth MARTGREAT. YOU SUCK

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4:29 pm EDT

MartGreat.com was sent incorrect merchandise

I ordered a cover with keyboard for my Samsung Galaxy Tab S2. The cover with keyboard that you sent me is too small. My tablet measures 9 3/8" x 6 5/8". Please send me the correct size tablet cover with keyboard. I am Joseph Rivera, my address is 4467 Connecticut St., Gary IN., 46409. My email address is [protected]@sbcglobal.net My phone number is 219-617-3111. Thanks in advance.

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12:58 pm EDT
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MartGreat.com samsung-galaxy-note-8-0-gt-n5110-jacket-pouch-cover; order#[protected]

On July 3, 2018, I ordered a samsung-galaxy-note-8-0-gt-n5110 cover. The cost was $14.99, plus $3.99 shipping & handling, total was $18.98. When I received the cover July 19th, I was very disappointed and upset at the quality of this product. First of all, it didn't fit...it was too big and secondly, it was of poor quality and it had no camera slot. It was not the cover shown on martgreat's website. On July 21, 2018, I sent an email requesting a RMA number, per their written instructions, so that I could return the cover and receive a refund. After receiving the RMA number, I took the package to the Post office and they said it would cost me $14.25 to send. It isn't feasible for me to return it when the cover was $14.99. Martgreat was not refunding the s&h fee nor were they paying the return fee. They offer a credit if you don't requst a refund. I don't trust this company and I have no desire to order anything else. I want a refund and martgreat should pay the return cost since they falsely advertised this product. This was a "bait and switch." A very deceptive way to get business.

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10:00 am EST

MartGreat.com order not received

On November 12th I ordered a new charging cord for my husbands tablet. As of today I have still not received it. Ever time I check the order status all it says is shipped. I tried using the number supplied to track it but it tells me it is not valid. This is the number I was given yhst -[protected] this was shipped Nov. 13th. Susan Almeida 7371 St. Peter's Road Macungie, Pa. Please advise me of the cause of this problem. I hope this can be resolved quickly. Thank You

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12:43 pm EST

MartGreat.com Garmin gps power cord

Buyer Beware! Not only did I have to wait to get what I ordered. They sent me a defective unit. Not only was it defective, it was not the item as advertised...it was a cheap Chinese knock-off. After contacting Martgreat about a replacement they said I would have to return the item to China at my expense which shipping alone would cost me more than what I paid for the item. This is definitely a scam operation.

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Nancy Walsh
, US
Mar 23, 2019 1:35 pm EDT

order # yhst-[protected]. I have not received this item. The order was placed 2/21/2019. I got a shipment notice but no product as yet. Please advise as to the status of my order. I have place my trust in this company and I a bit disappointed. Please send proof of delivery or email me a conformation that I will receive this product.

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MartGreat.com contacts

Phone number

+1 (206) 973-7907

Website

www.martgreat.com

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