Mitsubishi reviews and complaints 1
View all 303 complaintsMitsubishi - mark mitsubishi llc glendale arizona scammed me over $900+
On 8/05/2013 I brought my 1995 Mitsubishi Eclipse GST vehicle into Mark Mitsubishi located @ 4434 W. Glendale Ave Glendale, Arizona 85031 For a diagnosis as the vehicle was not idling properly. After paying for an hour of diagnosis, I was informed that the vehicle needed some parts for the repair which totaled $611.99 I paid this amount in full on 8/05/2013. On 8/08/2013 I return to Mark Mitsubishi to pick up my vehicle only to be informed it requires additional parts and labor which would be an additional $564.00 I paid this amount in full on 8/08/2013. Upon returning on 8/13/2013 expecting my car to start, it does not start and requires "additional work & parts." The work performed was 1) timing belt 2) crank sensor (code P0335) I spoke with Chet regarding my issue's, he was professional and explained to me that all the work that was done so far "needed to be done." He also informed me that I no longer have a check engine light for the bad crank sensor (code P0335) when in reality I still have a check engine light for a bad crank sensor (code P0335) I paid money to resolve problems however the repairs did not resolve my problems. Either the diagnosis was wrong/mis-leading or this is a deliberate attempt to extract more money from me the customer.
Stay away from 4434 w. Glendale Mark Mitsubishi will rip you off
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The complaint has been investigated and resolved to the customer’s satisfaction.
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