The complaint has been investigated and
resolved to the customer's satisfactionResolved Marcus Evans Sales Executive Singapore — Extraordinarily bad HR, hiring calls
resolved to the customer's satisfaction
A person called Jasmine from Marcus Evan Singapore called me a couple of hours ago and I am still reeling from shock. She was pretentious, pushy, rude and condescending. She even made snide, sarcastic remarks about my qualifications because I didn't answer her quick enough. I was in the train when she called (she could only get through after three trys cause I was underground) and it was hard hearing her talk. Wanted to tell her that she was breaking up over the phone and that it might have been not ok to talk after all as it suddenly got crowded, but I was too shellshocked at how she reacted when I did not answer her questions quickly. "Its quite shocking to know that you studied ****" and "Are you sure you sent out the right CV?", was how she responded. I wanted to give her a piece of my mind as I was very, very agitated at that moment but I did not want to make a scene in the train. Throughout the conversation, the only safe thing I could force out of myself was "Yeah". The language out of me could, and should have been much worse. Even worse, her number was blocked so I cannot even call back now.
That was the second time someone from Marcus Evans called me. The first time was equally as irritating. The person, not Jasmine, was equally as condescending when she asked me do I know what position I had applied for (sales). I hesitated when answering cause I had forgotten exactly what the job title was - so I answered "sales management trainee". She then recommended me to take a piece of pen and paper. I struggled to find a notepad to just to find out later that all she wanted me to do was to take down the website, www.marcusevans.com, go to the career section to read up about the sales job description and also what the company does. Later, I found out that the job i had applied to on Jobstreet.com was indeed titled sales management opportunity. http://jobscentral.com.sg/profile/marcusevans09v2/retjobs.php?jid=174777 which explains little what the sales executive description was on its site: http://www.marcusevans.com/careers/jobType.asp?jobID=1.
I seriously doubt that I was rude in any way in responding to their questions during their calls. This is the first time that I have been dealt with this way by HR personnel (or whoever they are). Even if, and only if, I had offended them in any way I feel that they have responded bitterly. They didn't seem to want to help or be patient enough for a proper answer before lashing out.
I'm writing about my experience here as I want to know if there has been others treated similarly by the people from Marcus Evans Singapore. Even if I'm totally in the wrong or have by some miracle somehow provoked them to receive such rude responses I still feel that they should not have talked to me that way. Wonder if there been anyone else treated poorly by this company in their hiring procedures?
And anyone else with anything else to complain about the company?