Menu
MakeMyTrip Customer Service Phone, Email, Contacts

MakeMyTrip
reviews & complaints

www.makemytrip.com
www.makemytrip.com

Learn how the rating is calculated

4.1 623 Reviews

MakeMyTrip Complaints Summary

89 Resolved
133 Unresolved
Our verdict: Dealing with MakeMyTrip, which has an average resolution rate, requires some diligence. Research their service in depth and read a variety of customer reviews for a balanced view. Approach any customer service interactions with detailed and well-prepared queries to facilitate a better resolution process.
Claimed
MakeMyTrip has claimed their business profile
Get notifications about new complaints and reviews of MakeMyTrip. We promise not to send you any unrelated messages.
Share
Write a review File a complaint

MakeMyTrip reviews & complaints 237

Filter reviews by rating
5
390 reviews
4
1 review
3
0 review
2
0 review
1
10 reviews
Sort by:

Newest MakeMyTrip reviews & complaints

ComplaintsBoard
D
8:18 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MakeMyTrip travel bookings

Date: Thu, -0700
Subject: Re: MakeMytrip Flight Invoice for Booking ID : NF78127214022850
To start my saga of travel on your ticket from my hard earned money👉👉👉

1)❓multiple baggage claim at Heathrow and Ney York in such minimal transit time with proper no assistance etc.
2)❓transit in short time from Heathrow to Gatwick at my labour and cost of Bus transport fee.
3)couldn't avail peaceful lounge facilities.
4)Exhausted and tiring
transits.
5)stupid sector timing allocation.

Why shouldn't I ask legally for such decieving offers without pointing hurdles on travel faced by us.

Always
customer

Redd🇮🇳
👉👉
*I will sue you guys and go to the press ‼️

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
S
10:10 am EDT

MakeMyTrip train ticket cancellation regard

I have booked my train tickets to madogan Goa from Coimbatore and return tickets from Tivim to Coimbatore through Trichur
My transaction ID for the above travel is as follows
NR752487579393380
NR752487455326613
And NR752486480330841
As I have cancelled my trip plan due to some personal reasons I want to cancel my travel tickets but I find there is no option for cancelling the tickets in your site.
Now I request you to cancel all my above referred tickets and refund the amount to my account.
I regret to inform you that I have been searching all over your site and checked my transaction details but I nowhere I could find the option to cancel the train tickets.
Due to the inefficiency of your site design I have wasted 2 valuable days in trying to locate the option.
I hereby request you to cancel my tickets immediately and refund the payment immediately to my account if any delay happens in cancelling the above said tickets I will hold you responsible and shall file a case against your website in consumer forum.
You claim to be the biggest travel operating website but I find this more ridiculous and irresponsible act.
I think you are trying to cheat your customers by not providing the option to cancel their tickets as and when the need arises.

I look forward to hearing from you soon.
Hope you will understand

Regards,

Srinivasan. D
Primary. Traveller.
[protected].

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
V
1:33 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MakeMyTrip hotel booking id no. nh2315616370108

I had a booking in LaVintage hotel, Phuket in the name of Mr. Vinay Khanna from registered mobile no. [protected] for 16th to 19th June, 2019. I have made full payments as what had been asked from me while booking the tickets on the makemytrip site, which is also evident from my ticket booking ID no NH2315616370108. I had a booking for 12 persons with 4 rooms (3 adults in one room). On check-in, I was allowed a stay for 8 adults instead of 12 adults. My ticket clearly mentions that all payments have been made and yet I had to pay extra for 4 people. I have been harassed and humiliated at the hotel for more than 2 hours. I had also made a call to your customer care number and the issue was not resolved within one hour, and as per your policy, if the issue is not resolved within one hour, then complete refund of the hotel booking along with the extra booking charges taken by the hotel shall be paid to me. Hence, I demand my complete refund for my hotel booking and the extra booking amount paid by me or else I will be compelled to take appropriate legal actions against you.

Read full review of MakeMyTrip
View 0 more photos
Hide full review
ComplaintsBoard
H
9:23 am EDT

MakeMyTrip jetairways disruption assistance (refund status)

Hello,
I am writing to understand the claim process for the flight ticket cancelled by Jet Airways, while all these days i have followed up with Jetairways as they have sent me email asking to fill the form for disruption assistance. The flight booking details are enclosed herewith:

Date of Booking: 29 Mar 2019
Booking ID : NN2113232134872
Actual schedule departure: 09 Apr
From Toronto, Canada to Hyderabad, India
Ticket Fare: INR 31, 782

Requested for reschedule for personal reasons
Rescheduled to 17 Jun
Booking ID : JMCIHU, eticket # [protected]
From Toronto, Canada to Hyderabad, India
Ticket Fare for Date Change: INR 7755

I have tried reaching customer care but could not succeed for unknown reasons. Kindly help me connect with a representative who would help me with the claim.

Regards
Harish

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
K
10:21 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

MakeMyTrip booked stay bridge suites is not checking in as systems are down. waiting for 2 hours in lobby

Pasting below my booking information through MMT. Request urgent help

Dear *kapil*,

The MMT Travel hotline is now live for your upcoming *Hotel* booking *NH2218014047920*. You can call us on the following numbers in case of an issue.

*Toll free (If dialed from local number)*: United States ( +[protected] )

*Paid (if dialed from local number)*: United States ( +[protected] )

We wish you a wonderful journey!

You can access your booking at https://mmyt.biz/2UYZ30e

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
L
6:01 am EDT

MakeMyTrip 10 x refund for fare difference

Make my trip is not good @ fare, i booked an international ticket and i found it is 11000 cheaper in Yatra.com, but the 10 x fare difference is subject to maximum of 10000 Rs, what is the use of using this option?

this 10000 will be credited to wallet of make my trip why it is so, it should be reverted back to the card which i used for my payment,

Why should i use make my trip again, all such kind of options are to cheat customers..

Read full review of MakeMyTrip and 1 comment
Hide full review
1 comment
Add a comment
K
K
KapilLoomba
, US
May 29, 2019 10:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hotel not checking us in due to system
Issue . Waiting for last 3 hours in lobby . Booking details as below

Dear kapil,

Your Hotel booking for Staybridge Suites Times Square is confirmed.
Your MakeMyTrip booking id is NH2218014047920.

Name & City : Staybridge Suites Times Square, New York

Property Type : Hotel

Operator Confirmation Number: [protected];

Check-In date & time : 29-May-2019, Wednesday 04:00 PM
Check-Out date & time : 02-Jun-2019, Sunday 11:00 AM

Property Directions: http://maps.google.com/maps?q=40.75673, -73.99261

Phone Number:

Online Cancellation Policy for your booking:

This is a Non-refundable and non-amendable tariff. Cancellations, or no-shows will be subject to a hotel fee equal to the 100.0% of booking amount. Cancellations are only allowed before Check-In. All time mentioned above is in destination time.

Your booking can be accessed online at https://mmyt.biz/2UYZ30e

ComplaintsBoard
S
12:49 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MakeMyTrip my international jetairways flight was cancelled and I was not notified.

i had my flight booked on 17th May and today is 10th. I was not notified of cancellation until i called for date change enquiry. I was told i will be contacted by representative after talking to airlines. I have just a week to book new tickets, in case if that i was i have to finally do. And till now i have no response from customer care. I am not sure if you would be arranging for alternatives. ANd if i was informed, i will not end up in booking a last minute ticket. This is really frustrating and i need response and action from your team as soon as possible. As you know this is international ticket and expensive.

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
I
3:56 am EDT

MakeMyTrip wrongly booked the ticket for 02nd may 2019 instead of 02 june 2019.

They didnot refund my money and they are charging more than the ticket cost to change the date. The ticket cost was 12, 721/- Called the customer Service immediately They were in no mood to help. Such a hopeless company and hopeless customer support. I have cancelled my ticket with no refund. Henceforth won't be using Make My Trip again and also advice others not to use this portal again. lost my money.

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
A
12:01 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MakeMyTrip please help: my flight tickets booking id-nn2118031556638, pnr - ubou62

To Whom It May Concern,
Make my trip
Gurugram, India

It is with great worry and inconvenience that I am writing this email to the support service of Make My Trip and I would appreciate it if the situation was handled as soon as possible.

The issue that I have come across is that when I tried to check into my flight through Scoot Airlines, I was informed that I have no booking despite the fact that Make My Trip sent me a confirmation email. My flight is at 6pm tonight from Perth to Singapore and I have made several bookings for this trip both in Singapore and India, which is my final destination.
Scoot airlines replied that they have cancelled and informed makemytrip as They have not received money for ticket.

I have put hundreds of dollars towards this trip because I have to go to India for medical reasons and this uncertainty is not just inconvenient but also very troubling. I hope you understand that this matter need to dealt with as soon as possible.

I have attached all of the relevant documents to this email for your reference and I am hoping that everything can be sorted out before my flight at 6pm today that I have no interest in missing.

Regards
Ashish Chandra
5, Ontario Grove Success

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
G
5:56 am EDT

MakeMyTrip refund not received from make my trip for jet airways flight shot down

I Booked ticket from Bahrain to Coimbatore on 29th June in jet airways from make my trips. Due to sudden shout down and cancellation of the flights, i requested for refund through Jet airways website and called makemytrip several time.they are telling call Indian no.and i called several times, there are telling we are processing refund now for the next one week travel. But we need to book the alternative ticket now, because the prices for June tickets were running too high, that's why, we booked in advance June travel ticket in December 2018 itself.In the make my trip website i logged in my ID, but it is showing booked ticket empty.Make my trip is cheating.why did they removed ticket from the website?its quite nonsense and cheating to the customers.

We trusted make my trip thats why booked ticket, in future also need to continue the service from make my trip.My PNR is YWFKWK ticket no.[protected], [protected], [protected] for 3 travellers.(total amount Indian rupees 49329).

Kindly take necessery action for my ticket refund as soon as possible.Thank you

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
A
9:12 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

MakeMyTrip hotel booking

My name is ashwini. My husband booked an hotel with make my trip. The park grand london paddington hotel the images shown are completely different. Looks like makemytrip has bluffed us. We paid 90 pound per day. But this is worst experience. Makemytrip has ruined our holiday.
We will neither book from this and will suggest all our family members not to book.
Make my trip is not authentic. And is fake.

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
M
11:01 pm EDT

MakeMyTrip customer service

I have never found a more irresponsible company, it provides horrible customer service. I want a change of date for my flight, I tried calling them, (all the numbers), not even one is accessible. I mailed them, but the only response was an automated response. Also tried the chat also, it just an automated bot, no real response. Nobody cares. Feeling super frustrated!

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
S
10:07 pm EST

MakeMyTrip customer service/hotel booking

Don't Book this company, they steal in front of your eye

I have been trying to resolve an issue with them since 10th February when they booked us into a hotel which doesn't exist in BANGKOK. I have been trying to get my money back since then but these people forgot to learn about customer experience. Forget about the apology or the compensation. I have been begging to get my money back which I paid for invisible hotel but they are waiting for me to get tired and forget about the issue. I even copied their CEO and rest of the management team into emails but they are too busy cheating their consumers.

I am tired now and will find every possible way to share my experience online, I see I am not the only one who has been scammed by this company. They told me that they will return my money as in voucher which I can use in future on their company. They should think why would I do that after going through all these. Why would someone book them if they were stranded on the road finding the hotel for 4 hours. I have made many international calls and god knows how many reminders emails to them but their strategy is simple. Don't respond! Very poor service MakeMyTrip.

Read full review of MakeMyTrip
View 0 more photos
Hide full review
ComplaintsBoard
D
4:01 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MakeMyTrip has left an official reply on this complaint.

MakeMyTrip unethical behavior

One of the worst customer support ever! I have never seen or have heard such a nasty service from any of the travel agents in india apart from these! F* ridiculous! I spend 2 whole weeks spending almost 8 hrs everyday on call with them and none of them no how to respond back with the query I had! No wonder people hate services from india. I had booked an international flight and thanks to these dumbf* I ended up paying twice the amount. I wish I could be more polite but I cannot express how frustrated and mad I am with their behavior. No supervisor or senior member is ever ready to listen or help the customer out when asked for! All these representatives do is lie and have no common sense that it is so clear about their intentions. I wonder what they should do to teach them do their f* job properly.
No wonder india doesn't move forward. They use their street smartness, lie openly on your face and think they're super smart. I would never ever get any kind of help from this company ever again.. And also make sure people I know do not get to this website ever.

Read full review of MakeMyTrip
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
11:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MakeMyTrip has left an official reply on this complaint.

MakeMyTrip hotel booking

I feel like running to one desk to another just like in the government offices whenever I call MakeMyTrip customer care. Never get things resolved that easily.

I booked my hotel through MakeMyTrip website (Booking Id: NH231106609418) and money got debited from my card, but I never received confirmation on hotel booking. Also, I have contacted the booked hotel and they couldn't find my reservation either.

They have no clue about my reservation. I am not getting proper response from MakeMyTrip customer care. Highly disappointed with MakeMyTrip!

Sridhar

Read full review of MakeMyTrip
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
R
8:00 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MakeMyTrip has left an official reply on this complaint.

MakeMyTrip double the airfare charges charged

I booked a flight on MakeMyTrip (NF22697144092221) for an Indigo flight from BANGALORE to TRIVANDRUM and was charged Rs 10, 050 in total for two tickets, on 27 Sep 2018 (Invoice No. [protected]). The Airfare charges were Rs 8, 540.00 in total. The same flight now shows the total as 5600 in total and the airfare charges as 3844 for two tickets. I am unable to ring (all they do is send an email link back which is not helpful), email or post online (website asks for a captcha but the captcha service is offline!) to MarkMyTrip through any mechanism for a complaint.

Read full review of MakeMyTrip
View 0 more photos
Update by ramuvramanan
Oct 22, 2018 8:07 pm EDT

Hello,

Appreciate your explanation. But charging variable rates and ripping someone off are two different things. How can the carrier charges be double the rate closer to the flight dates?

Regards,
Ramu

Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
V
10:38 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MakeMyTrip has left an official reply on this complaint.

MakeMyTrip ticket booked ref: gsiveo (made to purchase baggage, when the allowance existed)

Ticket Ref # GSIVEO, AHD-KTM-AHD, dated 20th Aug (return 23rd Aug, 2018).

We had booked a ticket on Aug 4, 2018 with Jet Airways on makemytrip. As the per ticket copy issued by makemytrip, we had a check-in baggage allowance only while returning from Kathmandu and not while going.

On the ticket (ref attachment), Ahd-Ktm sector dated Aug 20, 2018, the check-in baggage allowance reads "not available", while for the return sector, it reads 20Kgs.

We had to purchase baggage immediately. The baggage was expensive, even as per international norms and hence we could purchase only 5kgs.

Upon reaching the airport, the Jet Airways staff asked why we had purchased baggage when we had a 20 kg baggage allowance. Upon showing him the makemytrip issued ticket, he understood and explained makemytrip's ticketing error. Not only could we not carry things to Kathmandu for the trip, but had to buy the baggage.

We would like makemytrip to refund our baggage payment of INR 7331 immediately.

Read full review of MakeMyTrip
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
S
2:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
MakeMyTrip has left an official reply on this complaint.

MakeMyTrip denying refund

We did a mistake a booked a package for Maldives to gift to a dear friend for her Honeymoon through Makemytrip,
Shortly after her wedding around last week of February Political unrest started in Maldives,
We requested Make my trip to look into the issue and cancel with full refund as it wasnt safe to travel and Indian External Ministry has issued an advisory for Indians not to travel to Maldives
We called and request for cancellation under the same advisory/reason
we were told to wait
Wait was never ending, for 10 days this merry go around went
I was promised a call back by manager who use to disconnect the call on me whenever they called in mere 2 rings
On 21st of Febuary I decided to pay the cancellation fees on there App and decided to cancel my package and get whatever i can of my hard earned money
Cancelled Flight paid refund and cancelled package which promised me a refund of USD 1000
There was no way an indian could visit Maldives i had no choice but pay 1600 USD as a cancellation fee shown on ther App
in few hours i got a call from Makemytrip advising me i will get INR 1 for this refund
These days even beggars don't accept alms of INR 1
I tweeted them with a screen shot which says i deserve a refund of USD 1000
They apologised saying it is there System Glitch and i have to forget about the entire package price of INR 150000 +
I kept on tweeting them and making them realise they are at fault
Either i should get my Full refund or atleast what i saw on there App
Now on 05th March they deny outrightly that its there App which shows a refund of usd 1000
my hard earned money is fraudulently eaten by this pathetic website
i will not leave them for sure and drag them to every court possible so that no more fellow indians are conned

Read full review of MakeMyTrip
View 0 more photos
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
12:55 pm EST

MakeMyTrip online airline ticket booking

I booked a Spice Jet airways flight online through the MakeMyTrip portal and completed the payment through my Credit Card. Although I received an SMS from my Bank that the amount has been debited, I did not receive any confirmation or email about the flight booking from MakeMyTrip!
Date & time of booking: 18/2/2018; 2210 hours UAE time
Booking details: Spice Jet Flight from Ahmedabad to Dubai on Thursday 22/2/2018
Name of passenger: Mrs. Meryn Mary Varghese
Email: [protected]@gmail.com
Total amount debited: INR. 19, 893/-
Card details: MasterCard# [protected]

Read full review of MakeMyTrip
Hide full review
ComplaintsBoard
S
9:37 am EST

MakeMyTrip need insurance claim & full refund

Hi,

I booked Mumbai to Chandigarh 16th Feb & return 22nd Feb, but due to some maintains Chandigarh airport close between 12th Feb to 26th Feb. so Indio airline customer care called me & told about flight cancellation.
But From MakeMyTrip customer care service No One call me & inform about this issue.

2nd thing I am raising service request but no one response on that service request. about insurance claim at time of ticket booking I am selected insurance option for flight cancellation or delay.

I need full refund as well as Insurance claim because my all Hotel booking & travels booking is badly impacted (financially, Location wise, date & time wise and travel time wise) for this issue.

as please reply on this complaint as early as possible so I am doing my next plan about ticket book & others.

Read full review of MakeMyTrip
Hide full review

MakeMyTrip Customer Reviews Overview

MakeMyTrip is a leading online travel company in India that offers a wide range of travel services including flight tickets, hotel bookings, holiday packages, and more. The website has received numerous positive reviews from customers who have used their services.

One of the most appreciated aspects of MakeMyTrip is their user-friendly website and mobile app. Customers have praised the easy navigation and quick booking process. The website also offers a variety of payment options, including net banking, credit/debit cards, and e-wallets, making it convenient for customers to make payments.

Another positive point is the extensive range of travel options available on the website. Customers can choose from a wide range of flights, hotels, and holiday packages, catering to different budgets and preferences. The website also offers exclusive deals and discounts, making travel more affordable for customers.

MakeMyTrip's customer service has also received high praise from customers. The company has a dedicated customer support team that is available 24/7 to assist customers with their queries and concerns. Customers have reported prompt and efficient responses from the customer support team.

Overall, MakeMyTrip has received overwhelmingly positive reviews from customers who have used their services. The website's user-friendly interface, extensive range of travel options, and excellent customer service make it a popular choice for travelers in India.

MakeMyTrip In-depth Review

Website Design and User Experience: The website design of MakeMyTrip is clean and modern, making it easy for users to navigate and find the information they need. The user experience is seamless, with fast loading times and intuitive menus.

Booking Process and Ease of Use: The booking process on MakeMyTrip is straightforward and user-friendly. The website provides step-by-step instructions, making it easy for users to book their desired travel services without any hassle.

Range of Services Offered: MakeMyTrip offers a wide range of travel services, including flights, hotels, holiday packages, and more. Users can find everything they need for their travel plans in one place, saving them time and effort.

Pricing and Value for Money: MakeMyTrip offers competitive prices for its services, ensuring that users get value for their money. The website also provides various deals and discounts, allowing users to save even more on their bookings.

Customer Service and Support: MakeMyTrip provides excellent customer service and support. Users can reach out to the customer service team through various channels, including phone, email, and live chat, and expect prompt and helpful responses.

Trustworthiness and Security: MakeMyTrip is a trusted and secure platform for booking travel services. The website uses industry-standard security measures to protect users' personal and financial information, giving them peace of mind.

Travel Options and Destinations: MakeMyTrip offers a wide range of travel options and destinations. Users can choose from multiple airlines, hotels, and holiday packages, ensuring that they find the perfect fit for their travel needs.

Reviews and Ratings from Other Users: MakeMyTrip provides reviews and ratings from other users, allowing potential customers to make informed decisions. The website also encourages users to leave their feedback, contributing to a transparent and trustworthy platform.

Mobile App Functionality: MakeMyTrip's mobile app is highly functional and user-friendly. Users can easily book their travel services on the go, access their itineraries, and receive real-time updates, enhancing their overall travel experience.

Loyalty Program and Rewards: MakeMyTrip offers a loyalty program and rewards system, allowing users to earn points and redeem them for future bookings. This incentivizes users to continue using the platform and provides additional benefits.

Additional Features and Benefits: MakeMyTrip offers additional features and benefits, such as travel insurance, visa assistance, and 24/7 customer support. These added services enhance the overall travel experience and provide users with peace of mind.

Transparency and Information Availability: MakeMyTrip ensures transparency by providing detailed information about its services, including pricing, terms and conditions, and cancellation policies. Users can easily access this information, making informed decisions.

Cancellation and Refund Policies: MakeMyTrip has clear and user-friendly cancellation and refund policies. Users can easily cancel their bookings and receive refunds, subject to the terms and conditions of their specific booking.

Social Media Presence and Engagement: MakeMyTrip has a strong social media presence and actively engages with its users. The company shares travel tips, deals, and updates, creating a sense of community and providing additional value to its users.

Overall User Satisfaction and Recommendation: Overall, MakeMyTrip provides a highly satisfactory user experience. The website's design, ease of use, range of services, and customer support contribute to a positive experience. I would highly recommend MakeMyTrip to anyone looking for a reliable and convenient platform for booking their travel services.

How to file a complaint about MakeMyTrip?

Here is a comprehensive guide on how to file a complaint against MakeMyTrip on ComplaintsBoard.com:

1. Log in or create an account:
- Start by logging into your ComplaintsBoard.com account. If you don't have an account yet, create one to proceed.

2. Navigating to the complaint form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.

3. Writing the title:
- Summarize the main issue you have with MakeMyTrip in the 'Complaint Title' section.

4. Detailing the experience:
- Provide detailed information about your experience with MakeMyTrip. Include key areas such as transactions, steps taken to resolve the issue, the company's response, personal impact, and nature of the issue.

5. Attaching supporting documents:
- Remember to attach any relevant supporting documents to strengthen your complaint. Avoid including sensitive personal data in these attachments.

6. Filling optional fields:
- Use the 'Claimed Loss' field to state any financial losses incurred and the 'Desired Outcome' field to specify the resolution you are seeking.

7. Review before submission:
- Review your complaint for clarity, accuracy, and completeness before submitting it to ensure all necessary information is included.

8. Submission process:
- Click the 'Submit' button to submit your complaint to ComplaintsBoard.com.

9. Post-Submission Actions:
- Regularly check for any responses or updates related to your complaint on ComplaintsBoard.com to stay informed about the progress.

Ensure each step is clearly defined and structured to guide you effectively through the process of filing a complaint against MakeMyTrip on ComplaintsBoard.com.

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact MakeMyTrip customer service

Phone numbers

1800 118 747 1800 102 8747 More phone numbers

Website

www.makemytrip.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with MakeMyTrip?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with MakeMyTrip Customer Service. Initial MakeMyTrip complaints should be directed to their team directly. You can find contact details for MakeMyTrip above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about MakeMyTrip. Discuss the issues you have had with MakeMyTrip and work with their customer service team to find a resolution.