The complaint has been investigated and
resolved to the customer's satisfactionResolved majicjack.com — rip off
resolved to the customer's satisfaction
Majicjack rip off
My majicjack broke in just 2 months. I purchased a 5 year deal. This product is not made to last 5 years. When I asked for a replacement they said they don’t replace if it’s broken. I was willing to pay the $19.95 for the replacement. But they tried to make me buy a new unit. After chatting a 4th time they agreed. To replace it. Charged my credit card they have on record. Was told $39.95 will be on hold till I send back my broken unit. Now my card has been charged for $39.95 .which my bank authorized. I get a mail from majicjack stating my card was declined. Instead of receiving the replacement. Now I have cancelled the order. But they have charged me $39.95. .this is cheating .they refused to call my bank and clarify if there was some system glitch. They say it was declined by bank. Now I have to file a claim. This is a waste of time. A big time rip off .this product is not made to last 5 years. 2 months it broke .I paid over $ 100 for 5years it lasted 2 months and now they have charged another $ 39.95.