The complaint has been investigated and
resolved to the customer's satisfactionResolved Maidenhead Auto Repair Centre — What a joke
resolved to the customer's satisfaction
I sent my car to this company to have my cambelt fixed on my renult scenic, after being quoted £750 plus vat. They said it would be a 15 hr job. They have now had my car for 11 weeks! At first they told me they had fixed the cambelt but 1 of the sensors had blown! then it was were waiting for a new sensor! That took around 3 wks. then they told me that hadnt worked and the car still wouldnt start, they then told me they were waiting for a renult specialist to tell them what was wrong with it, that took a week. The next thing was oh weve got to book it into a renult garage to diagnose the problem, this again took weeks! Then we got the phone call to say the ECU had broke and needed to be repaird.Its been 11 weeks now and still no car back! The gentleman concearnd called Cam, is the most rude and arragant person i have ever spoken to! i have phoned around numerous garages to ask their opinion of wots happend and ever time i get the same answer. The cambelt brakeing does not cause an ECU to brake! The ECU was working perfectly well up untill it went to this garage, wots happend is when they were putting it all back together, theyve blown 1 of the sensors by putting it in the wrong way and thats blown the ECU! but i cant prove this, all i know is i know that ECU was working perfectly well when the car broke with the cambelt as it told me to stop the car. And they certainly know it was down to them ! Its always been me chasing them constatly and i am sick an tired of being fobbed off, i urge anyone not to use this company, as i would hate anyone to go through what im going through, I JUST WANT MY CAR BACK IN FULL WORKING ORDER, MAIDENHEAD AUTO REPAIR CENTRE! WOT A JOKE!!!