Mahanagar Telephone Nigam [MTNL]
Mahanagar Telephone Nigam [MTNL] Customer Service Contacts
India - 110003
I have sent several chasers to mtnl, however they are responding to me.
Can you please update me on below.
Please take the action at earliest else i need to disconnect my
> --- On Mon, 29/6/09, ravinderpalsingh matharu
> <[protected]@yahoo.co.in> wrote:
> From: ravinderpalsingh matharu <[protected]@yahoo.co.in>
> Subject: Rebate/Cancellation May'09 charges
> To: [protected]@bol.net.in, [protected]@bol.net.in
> Date: Monday, 29 June, 2009, 8:51 PM
> I have already commited and assured to get a Rebate on my May's
> bill from
> Area Manager(Hari Nagar), as my Broadband was not working in the
> month of
> May'09 due to some technical issue from MTNL Server.
> Kindly provide the rebate on my may's bill at earliest before
> June's bill
> otherwise i have to quit from MTNL..
> Thanks & Regards
my phone no [protected]. many time i give complain to mtnl complain no and complain website. my phone is complityly dead from previous 20 day. i am all ready paying his bill. but problem is this my father is seek from paralitice patantion and my mother is seeking from heart disser my mother all ready passby surgery of heart ( bypass suregery). so pleas give me favor plz do my work.
Due to the non availability of proper and cost effective broadband connections in my suburb in Mumbai (Mulund), I eventually had to go with MTNL broadband connection. I was informed by many that MTNL is good but I am sorry to say that MTNL is not even satisfactory.
The main user of the connection is my dad and he won't easily understand the reliability of the connection. He would just try and refresh pages 3-4 times and then give up. I recently moved to my home and am using the same connection since last 10 days. I have configured the same connection on atleast 2 more devices other than my dad's laptop. These device include my personal desktop and my work laptop. I connect only using the LAN cables provided by MTNL and do not connect more than one device at a time. I am finding the connection to be very very unreliable. It disconnects so frequently that I surf less and press the refresh button more. This unreliability problem reached its tipping point when MTNL had changed the DNS servers from their side without informing customers. I tried to connect one whole day and I only got disappointed all the time. I called up the broadband customer care on 1504 and was informed about some new DNS servers. I entered the same and was still not able to get through the connection. I called 1504 again and asked for personal help. The engineer arrived my location 2 days after that and he entered a totally new set of DNS servers. The connection started working fine then.
The day after, I got connected but the connection was so unreliable. Due to this unreliable connection, I failed 6 credit card transactions in last 10 days. Out of these 2 transactions were double paid and now I have to call up my credit card company to help me out. Also, I lost cheaper air tickets and better seats in a theater as when I was trying to book the tickets online, the connection broke about 20-30 times !! This caused me to pay higher for my travel tickets and also compromise on seats even after paying the same amount !!
This is just a summary of mishaps in last 10 days while I used MTNL broadband. I don't think that MTNL is even working towards this, because, my dad informed me that he also faced same issues since last 3 months !!! I am really hurt and upset with what our government is providing us as service.
I am sorry to say, but MTNL sucks !!!
The MTNL, Dolphin, Delhi Subject: SIM CARD registration failed on Mobile No. [protected] Sir/Madam, I am...
Since last 4 to 5 days network coverage of Dolphin Mobile is not accessible in Dombivli. A complaint was made...
One month has passed from the date of application for shift of telephone from one address to another in same City. Still no action from MTNL... No response at call centers.
I personally think that MTNL/IPTV service is a failure, being a consumer myself. In the last 5 months, there...
Myself is living in Delhi. I want a landline connection from MTNL. For which i have applied many time...
Since 1 Month i am using MTNL Broadband at home....i took a plan which is called TribUnlimited....with the download speed of 256 Kbps.... i got the speed and worked fine for me but from last 6 days my download speed reduced to 30Kbps only....i made many complaint but they replied that this speed is ok in this plan....but in their website and adds you can see the minimum download speed is 256Kbps....my friend is using same connection with same plan his speed is coming 256Kbps download...but why they reduced my speed....still no action from MTNL yet....I am paying Rs. 1000 for the month & still not getting the speed....even their customer care guys dont have any resolution they just hang up the phone when i asked about my complaint and speed problem....from 1 month i was download on 256 Kbps and suddenly what happen....i want to complaint this to the higher ranked officer....coz MTNL guys dont know here how to maintain their systems.
I have given a request for transfer of my landline number i.e.[protected] in the firm name "radhey shyam polymers", address: b-271, mongolpuri, industrial area, phase-1, delhi-110083... I have given transfer letter in mtnl company format on 26 august 2007, but after a long period today dated on 20 september 2007, ive received phone call from company stating that my phone is been cancelled, but when i questioned them they hanged up. Very poor service provided by MTNL!
I am using MTNL trump prepaid connection from 11th october 2006. But for the past 5 month there is network...