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Lyftdriver refused my ride request

I waited and waited and waited. I finally called the Lyft driver who claimed to have not seen my ride request placed thru the app when the driver missed the estimated pickup time. His excuse — first he told me he was on way to airport. Then he told me he had a passenger already. How is that possible!!!
There's no way to leave a complaint for him for wasting my time!

Ly
Nov 08, 2019

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