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Lyceum Correspondence College
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Lyceum Correspondence College
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www.lyceum.co.za
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2.1 70 Reviews

Lyceum Correspondence College Complaints Summary

19 Resolved
50 Unresolved
Our verdict: When using services from Lyceum Correspondence College with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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Lyceum Correspondence College reviews & complaints 70

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Newest Lyceum Correspondence College reviews & complaints

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S
6:40 am EDT

Lyceum Correspondence College Bookkeeping

Good Day

Please note an email was sent in April 2020 with no feedback provided. Lebogang Moaloro have said I can expect feedback on 20June 2020. Today is 1July with emails being sent for reminders but no correspondence. I feel the customer service is not living to expectations. He promised there a delay but delays don't take weeks but rather days. I'm aware of the epidemic of Covid but don't jeopardize customer service

Regards
S Botes
[protected]

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Mkeducor
Durban, ZA
Feb 22, 2021 1:20 am EST

Dear student, trust that you are well. Please provide your student number so that we can investigate you matter further.

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10:32 am EDT
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Lyceum Correspondence College Registration refund

Been sent from pillar to post when I request a refund for the money I paid and now they say my application is unsuccessful but why is my money not returned.

My attorney would like the number of the person responsible managerial one, I have sent numerous emails on [protected]@lyceum but I get no response..

This is way too incompetent for such a big institution. They do not care for their clients

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Mkeducor
Durban, ZA
Feb 22, 2021 1:20 am EST

Dear student, trust that you are well. Please provide your student number so that we can investigate you matter further.

ComplaintsBoard
A
1:52 am EDT

Lyceum Correspondence College refund after cancelling studies

Anna C Horn with ID no [protected] and Wessel H Smith ID no [protected] cancelled our studies in June 2019 because we decided to immigrate to New Zealand.

After numerous mails to Eunice Sebabo and Lebogang Makoro the cancellations and refunds were approved and processed.

Lebohang advised we had to follow up after 6 weeks which we did and as per their request we continuously phoned and mailed to follow up on the refunds.

As requested by Lebohang we phoned on 7 September to confirm the refunds for 13 September and were informed that everything was going as planned.

However on the 13th no money. I followed up the week after and was directed to their accounts dept and a member director, Bennie van Rooyen.

I have in the meantime had no response regarding Bennie promising to get back to me. I have sent numerous mails questioning the refunds as I am desperate for the funds to pay a deposit on a rental house in New Zealand but I have had no feedback or acknowledgement of my mails!

Lyceum, I am terribly disappointed!

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Nosiphiwo M
Johannesburg, ZA
Jul 26, 2022 2:35 am EDT

Good day

Query was resolved and closed.

M
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Mkeducor
Durban, ZA
Feb 22, 2021 1:22 am EST

Dear student, trust that you are well. Please provide your student number so that can investigate your matter further.

ComplaintsBoard
H
12:39 am EDT

Lyceum Correspondence College Poor services

Morning,

One will think lyceum college is not registred, the' are so many things making us(some of the registred students)wonder if it's really registered.
1. communication between the students and the recruiters is not effective.
2. We always have to ask/demand for our study materials.
3. Timetables are not issued on time, if issued you find errors.
4. Some "registered" students who are supposed to write in may don't appear on the system.
5. The results don't appear on your portal sometimes.

How many graduates(grade R teaching diploma) does lyceum have that are working now..?

who is Christina, the recruiter who recruited most of limpopo students for grade r teaching?

Should we be worried, some students are even thinking of deregistering?

Regards,

Student.

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Misiwe Sikosana
Soweto, ZA
Aug 03, 2022 4:26 pm EDT

Good evening

Uni4online Lyceum is a nightmare they robing us in the name of education I registered with them foundation of teaching grade R I find out they didn't provide study materials they told me to research when I have to do assignments I lost interest and canceled the course what they doing now they Jenevieve ignoring my emails but they taking my money to my account every month,this is my student number [protected] thank you

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Mkeducor
Durban, ZA
Feb 22, 2021 1:23 am EST

Dear student, trust that you are well. Please provide your student number so that can investigate your matter further.

ComplaintsBoard
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8:23 am EST

Lyceum Correspondence College nita (year 2 registration)

Hi..
I am Suraksha, a student at lyceum college.
I am very concerned and stressed because I haven't been registered for this year yet.
I have sent through my documentation and have done my deposit in January 2019 . I was supposed to have received an sms stating I am now registered for year two. but I have not received an sms nor have received any positive feedback from the college.
I was so eager to receive my study material on time..I was gearing myself up to do exceptionally well.. and now how do I do that with such short time on my hands..

have called in last week according to your request  and spoke to Nita  

Today I called in to ask the progress because I haven't received any email during this weekend. 

She then told me she had only received my documents on the 28th of February 2019. when I asked how is that possible? Few days ago she told me she received a week before I had called and today she tells me a whole different story.

She then shouted and said 'i will do the DAMN thing today'

I do not appreciate this kind of behaviour and attitude from college staff. At the end of the day we respect the college staff and expect them to respect us in return 

We don't deserve this kind of treatment. after all I am just following up on my registration which I've paid for already. 

Regards

suraksha nathay 

Student number 151169 

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Mkeducor
Durban, ZA
Feb 22, 2021 1:25 am EST

Dear Student, Trust that you are well. Please be advised that your matter is under investigation. You will be assisted as soon as possible.

ComplaintsBoard
A
4:00 am EDT

Lyceum Correspondence College the assessment department are very ignorant in helping others

I've submitted my assignment 5months ago even now they haven't sent my results ;they haven't provided me with an exam timetable, of which my exams will be written next week ; and they sometimes tend on dropping calls on you . Exams centres are not appropriate for the exams to be written at them, invigilators are rude, they charge extra for things that they do not offer

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Mkeducor
Durban, ZA
Feb 22, 2021 1:29 am EST

Dear student, trust that you are well. Please provide your student number so that we can investigate your matter further.

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GKE
Johannesburg, Gauteng, ZA
Dec 24, 2020 10:44 am EST
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Even though I doubt lodging a complaint, that anyrhing would be done to get the issue resolved. It is 24.12.2020..notifications have been sent that my October results will be available by 15.12.20. Then due to technical issues 18.12.20. To date NO results...results for every other year have been posted except for 2020 results. I've tried to call their offices in Braamfontein but to no avail. I've sent e-mail upon e-mail...no response reveived. This is really beyond frustrating not to mention disappointing. I wrote my last 2 modules in Bcom Management and it really would've been great not having to worry about results over the Christmas period...and maybe even greater to know I"d be able to say...I have a degree...

Pathetic to say but the least.

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4:27 pm EDT
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Lyceum Correspondence College - Retrieving a lost diploma

hi kindly advise what must I do, I was a Lyceum student [protected]) and now I lost my Teaching Diploma from a car accident and now I went to Lyceum in JHB they told me to deposit R600 and did that, but now they told me my name does not appear in their data, why? I don't know please help, I'm unemployed and trying to apply ( Nombulelo Thimbela id. [protected]) regards N Thimbela

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6:24 am EDT
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Lyceum Correspondence College - Study materials not received

I registered in the beginning of january up until now i have not received anything up until today i want my refund today and now this is ridiculous. If i call the head office im not even recognised as i do not even have a student number what kind of # you are running here i have no idea this is a circus. I want someone with answers as the people here have...

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4:30 am EDT
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Lyceum Correspondence College Non-communication from johannes ramaoka

I sent an email to Christina Nthorwana requesting my marked assignment as they were to sent end of August, she referred my request to Johannes till today I'm getting no response from Johannes. I'm writing in October I need to know if a passed my assignments and if I will be writing next month. Johannes takes people for granted. If he can't deal with people he must just go.

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Mkeducor
Durban, ZA
Feb 22, 2021 1:36 am EST

Dear student, trust that you are well. Please provide your student number so that we are able to investigate your matter further.

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5:12 am EDT
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Lyceum Correspondence College - Poor service

We enrolled our son in a Productions and Operations Management course in beginning March 2016. We paid the fee for the year in full and was told that he will receive his textbooks within 10 working days. After 4 weeks and a threat that we want our money refunded, the consultant, Chantelle at the Cape Town branch, told us that we can expect the books that...

Read full review of Lyceum Correspondence College and 17 comments
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+27 117 122 000 +27 839 182 500 More phone numbers

Website

www.lyceum.co.za

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