The complaint has been investigated and
resolved to the customer's satisfactionResolved Lycatalk.com — auto debit
resolved to the customer's satisfaction
This is the complaint about LYCATALK. Guys who are having 'AUTO DEBIT' feature enabled in your account. please be more careful
This is one of the worst customer service I ever had.
In the month of April-2009, £10.00 got deducted extra from my account as I have been set to Auto Debit.
From the Month of April i'm speaking to those guys to revert back the amount in to my bank account. Till date the customer service didnt responded to me. Really they are careless, whenever I speak with them they will be saying the amount will be credited in your account within next 15 to 20 days. But till date I didnt get my money back.
They dont have minimum ethics of what a customer service center should have. There is no strategy a TICKET NO./Ref.No/Complaint Number should be issued when a customer raised a complaint.
I dont have any hopes that my amount will get back to me. As I'm getting cheaper rates with other vendors I dont want to use Lyca Talk anymore and more over they are not taking any necessary action if a complaint has been raised. So I stopped using that. I left my hopes.
so guys please be careful.
My Lyca Talk accnt no: 6729169