The complaint has been investigated and
resolved to the customer's satisfactionResolved Luna Imports — Ripped Off
resolved to the customer's satisfaction
On the 25th of August, I ordered a vrfm8 modulator from this company through e-bay. What the vrfm8 does is plays mp3's that are loaded on to a thumb drive through the car radio. After owning one for several years, I got a lot of use out of it and enjoyed it very much. Unfortunately, It took a dump and I had to search for a new one. Walmart doesn't carry them anymore, so I went searching online. The only hit I got was on ebay through Luna Imports out of California. The picture they show is the actual vrfm8. What they shipped me was something entirely different. A cheap imitation, shaped liked the real thing, but that's where the similarities ended. After calling the company, I was informed that I received the upgrade. That insulted me. Paypal informed me that I could ship it back at my expense. After telling them I wasn't going to ship it at my expense, they deposited ten dollars in my account.It's still sitting there. Lets suppose that what I received was an upgrade, which is an outright lie, That's not what I ordered! I've tried to reason with the company and they continue to play games. That tells me that they were and are running a scam all along. Incidentally, the upgrade has already begin to malfunction. That's Luna Imports, out of California. You deal with them at your own risk! They sell on ebay! Beware!!!