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Lumberjack Tree ServiceBad service

J

I had called Lumberjack Tree Service to have them come out and grind some tree stumps in my yard. I set-up the appointment with Derek Hebert, the owner, and arranged to take off work the next day as they were to come in the morning.

I waited and waited the next day and they never showed up; no phone call or anything. Of course I was not pleased about this as I used up one day of my vacation time at work. I waited to see if they would call but they never did. Several days later, I called them and spoke with Derek. He said the ground was wet and was why they didn't show up. I told him I would have appreciated a phone call at least. He said he would see when his guy could come out and call me back in a few minutes. I never heard from him.

I finally called another company and they came out when they said they would and did the job. Then about three weeks later, a girl from Lumberjack Tree Service calls to see if I still needed my tree stumps ground down. I would not recommend Lumberjack Tree Service as they will probably stand you up just like they did me.

It is funny as in their yellow page ad, they have a quote from the Bible (Isaiah 55.12). Well I have always been wary of businesses that use religion to help them make money. If Derek is all that religious as he advertises, he somehow forgot about the Golden Rule.

Responses

  • Bl
    Blanche2009 Sep 14, 2009

    I understand completely. You would think that in this age of cell phones, anyone offering a service to the public would be considerate enough to call if they cannot make a timed appointment. Don't they all have a wife or girlfriend to take messages for them? Duh!!! To me, building contractors are the World's Worst. Keith Oberman should have segment this on his show!

    0 Votes
  • Se
    Sebastian Jun 03, 2016

    I had called Lumberjack Tree Service to have them come out and grind some tree stumps in my yard. I set-up the appointment with Derek Hebert, the owner, and arranged to take off work the next day as they were to come in the morning.

    I waited and waited the next day and they never showed up; no phone call or anything. Of course I was not pleased about this as I used up ½ day of my vacation time at work. I waited to see if they would call but they never did. Several days later, I called them and spoke with Derek. He said the ground was wet and was why they didn't show up. I told him I would have appreciated a phone call at least. He said he would see when his guy could come out and call me back in a few minutes. I never heard from him.

    I finally called another company and they came out and showed up on time. About three weeks later, a young girl from Lumberjack Tree Service called to see if I still needed my tree stumps ground down. I would not recommend Lumberjack Tree Service as they will probably stand you up just like they did me.

    It is funny as in their yellow page ad, they have a quote from the Bible (Isaiah 55.12). Well I have always been wary of businesses that use religion to help them make money. If Derek is all that religious as he advertises, he somehow forgot about the Golden Rule.

    0 Votes

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