LuluTops Customer Service


201 N Murrow Blvd Unit 1533
North Carolina
United States - 27402

Customer Support Phone Numbers

Mon8:00 AM - 5:00 PM
Tue8:00 AM - 5:00 PM
Wed8:00 AM - 5:00 PM
Thu8:00 AM - 5:00 PM
Fri8:00 AM - 5:00 PM

LuluTops Complaints & Reviews

LuluTops / Scammed!!

Aug 29, 2016

Purchased three items from LuluTops online store back in February. Up to now I received only one item! So, my order was placed about 7 months ago and all this time I was trying to get my order cancelled. Customer service stopped replying somewhere in May. They gave me nothing but headache...

LuluTops / They are thieves!

May 06, 2016

Have ordered several pieces of clothing from LuluTops and received only half of my order. First package came over two months ago and I'm still waiting for the rest of my order. Clothes which I did receive looked rubbish and nothing like pictures. Contacted customer service many times and...

LuluTops / Total waste of time and money!

Mar 16, 2016

I have purchased a lovely dress from about two months ago. I never received my tracking information. I tried to contact them via their Facebook page, but they were very unprofessional and too slow. Every time I contacted them they said they appreciate my patience. What...

LuluTops / don't order anything from these thieves!

Mar 09, 2016

Saw some pictures of girls in their new dresses on Facebook and decided to order something too. LuluTops seemed like a reputable company. Only after I placed my order I found all the negative reviews! I received no valid tracking numbers. Contacted them many times and asked for a refund...

LuluTops / Terrible!!

Mar 09, 2016

I've ordered two items from LuluTops and when I received the package there was only one item. When I contacted their customer service they promised to contact me back later. No one ever contacted me, so I just filed a dispute. I also posted a negative review on their Facebook page and...

LuluTops / Disappointed

Mar 03, 2016

I've ordered a dress back in January and it is now March and I received nothing yet! When I made my order they said that shipping usually takes 5-25 days. I have contacted LuluTops many times now and every time they said that I was not providing enough information about my order. Then I...

LuluTops / Very bad business

Mar 02, 2016

I made an order in late January. Two days later I received a message stating that my order was shipped. But I was given no tracking number. It is now March 2nd and I have not received anything yet! I sent them tons of messages asking for my tracking number but no one ever replied. When I...

LuluTops / Never received items

Feb 29, 2016

I purchased two dresses from LuluTops in early January and it is now February 29 and still nothing! I have sent them tons of messages and never received a response. I tried to track my order, but I cannot even log in, because it doesn't recognize my email even though I got a confirmation...

LuluTops / Never received my order!

Feb 24, 2016

I made an order and purchased a dress from LuluTops. That was in early January. Two weeks later I received a message from them saying my order was shipped. It was weird, but there was no tracking number included. Well it is now late February and I received nothing yet. So I contacted them... / Very dishonest and fraudulent company

Jan 29, 2016

Run from I didn’t check the reviews of this website before, but I bought two dresses from them and haven’t received them. All my emails to the seller were ignored and I decided to research about this company. It turned out that this company didn’t want to help his customers and...