Lowe'sa gazebo that I purchased on 03/11/18; your store located in new braunfels, texas

This review was posted by
a verified customer
Verified customer

When I purchased the Gazebo # 875051, I was informed that it would be delivered 03/25/2018. I called to make sure about the delivery date because it was to be delivered on a Sunday. I was told once again that it was confirmed to be delivered on 03/25/2018. I prepared the ground where it is to be located and contracted an installer to come and assemble it on the 25th. This morning, 03/25/2018, I received a call stating that Lowe's did not have a unit and it would not be delivered. After a conversation with a person who claimed to be the manager of the your store, I was not agreeable with the manner I was treated!! I could not get a commitment from him as to when I could definitely receive the Gazebo. Your people gave the impression that they had no interest getting the Gazebo I had paid for!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions



    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.