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1.0 163 Reviews

Lotus Leggings Complaints Summary

0 Resolved
163 Unresolved
Our verdict: Engaging with Lotus Leggings at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Lotus Leggings reviews & complaints 163

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Newest Lotus Leggings reviews & complaints

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J
8:34 am EST

Lotus Leggings unauthorized deduction monthly x 2 since september for a "vip" I never agreed to x 2

This is clearly fraudulent, misleading, information and all of the complaints made against this company are a similar vain. I finally got through to customer service, I have had emails returned as they closed their email box, I have had the phone numbers provided stated they were disconnected, we have had to cancel TWO credit cards and the charges still keep coming. Yet the products whatever the hell they are supposed to be do not. In my welcome VIP email, this is what is described as being a VIP :

Order Confirmation + Welcome to Lotus Leggings V.I.P.

Hey Julie,

First of all, thank you so much for joining our VIP community!

We're really excited to have you with us :-)

As a member of the Lotus Leggings VIP community, you'll get access to:

- 100% FREE Worldwide Shipping

- 24/7 Email Support whenever you have questions or concerns

- Customer Feedback/Suggestions (we'd love to hear your thoughts about how we can improve as a brand)

- Unlimited Purchases (use the coupon as many times as you want, on any products)

- and of course, as promised… you get 50% OFF OUR ENTIRE STORE!

Yep…

Simply use coupon code: VIPX50 at any time to receive a massive 50% OFF discount!

Again, You can use this coupon code as many times as you want and on absolutely any products in our store.

It really doesn't get any better than this!

Let us know if you have any questions!

Lotus Leggings Team

Nowhere in that email does it state I would be charged on a monthly basis. If this happened in Australia where I live, the owner of this company would be imprisoned by now. The woman on the phone insinuated that I signed up to VIP twice so I would get two free pairs of shorts! Which I have paid well over $300US dollars to that mob so far. I mean, I am just gobsmacked that this could happen and I just hope and pray that they will get their just deserts, but this company has been going for so long, I can't believe how they manage to keep getting away with ripping people OFF.

Numbers I were provided in my chats on their FB page were WRONG and it was a pure miracle I got through last night. The woman I spoke to said that she knew nothing of the chats I had on the Messenger attached to their FB which is supposed to be part of their 24/7 support. In Australia, I am sure they will be going down and so many complaints against them, that the Consumer Advisory Board will ban them, but something else must be done in your country, ripping innocent citizens off under the guise of YOGA? Using the lotus, a well known symbol of yoga to con people into trusting them, deliberately withholding information until it's too late and they have your details. That is against consumer law in Australia. Pure and simple. It disgusts me so much it makes me sick to think how much has been stolen from me by these people from two different accounts.

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T
2:32 am EST

Lotus Leggings shorts and leggings

I have been trying to cancel a subscription that I never asked for and keep getting items that cost about $100 per item twice a month and I can't afford that nor dI'd I sign up for it. I have 5 pairs of shorts and pants that I have never had any intentions of purchasing. I am only hoping someone could really help me get these pepole to stop sending and charging me for items I don't need nor do I want.

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K
8:33 pm EST

Lotus Leggings leggings

I ordered 1 pair of leggings and have now received 4 pair. I have not ordered any more they just send. .It was some time ago and I do not have the order number anymore and they do not include it with the delivery. I have tried their contact number and no answer or incomplete or wrong number. I have emailed them to cease and desist any more but they keep referring me to phone them (AUSTRALIA Customers): [protected].

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J
2:34 pm EST

Lotus Leggings customer service

We didn't receive the leggings for more than 21 days, nor the pair that we thought we ordered (Apparently there is a pair of the month which is NOT advertised!). However, there is apparently some small print that if you order, you are signing up for a monthly fee of 49.99 for each item ordered, which begins after 13 days of your order! Even though you don't have your items. And note carefully***** all sales items ARE FINAL! They refuse to refund you. Be forewarned...I paid $110.00 for a pair of shorts and a pair of leggings and believe me they are NOT WORTH IT!
Don't order, and if you do, CANCEL the next day!

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L
7:00 pm EST

Lotus Leggings leggings

I ordered them as a birthday gift for my daughter about a month ahead of time. She pulled them out and thought they look really pretty, had some Lacy Parts in the middle of the legs. The first time she put them on, the lace was separating from the main part of the legging and ripping. These are quite cheaply made. On top of that, it'll only allow returns within 7 Days of purchase so if you get these as a gift and don't give him to the person for a while you're out of luck!

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M
5:06 pm EST

Lotus Leggings unauthorized charges fraud

I never ordered anything from this company. I never subscribed to anything. I have never heard of this company. On my Visa account is a charge of $89.97 on Dec 21 and $88.99 on Dec 22. They refuse to drop the charges.

I have called customer service 5 times and emailed 8 times. They tell me to call customer service who days they cannot refund my money because I dont buy their stuff. Exactly. Refund my Visa starts with 4147 and ends with 0321.

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P
Positive energy
, US
Dec 25, 2018 11:27 am EST

This company some how got a hold of my debit card number. I was charged $22.47 from my account today. I have never heard of the company or ordered anything from there. I had to close out my card and get a new one re issued. What a hassle this is for me because of cruel people that have nothing better to do then steal from people!

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S
11:05 pm EST

Lotus Leggings complaining about it all!!!

I do not reccommend anyone to buy from them!

I saw their ads on social media a few times so, I decided to try them. It sent me to a site 'trylotusvip4.com.' it showed items under 5$!?!?!?!? Gave me about prolly, 10 items to choose from as a trial. It automagically sets you up for vip membership. So, I sign up... Read the fine print! I was ok, knowing the price and was 50 percent off. The site showed full price leggins at 49.99. It stated 14 days to cancel membership. 2 weeks past its about 19 days total. I still havent received my trial of products. I notice on my bank that they charged me about 45 and 49 two time for the 2 products I ordered as a trial. I called and asked them why did they charge me 2x. Supposedly, after 14 days theyll send you your monthly membership shipment already. Now where did they say itll be in the same month of the trial!?!?! I havent even received the shipment yet and its been 19 days. They said it just touched down in usa. Supposedly, it comes from china and shipment takes longer then 2 weeks!?!? So, they never actually give you time to receive and test out the try part of their products. Then, theyll charge 2x for an outfit at about 49 each. They lady said vip comes with a monthly charge of $4.95 and top they charge you for the products they sent or chose for you if you did not choose it yourself. They do not offer returns or refunds they said. So they trick you and give false advertising because the site shows their leggings for about 49 each as a full price. She said its discounted once set to me becausw im vip. The products are naturally 99$ each she said. She said they offered me a 50% so came up to $49 each on the items they chose to send me. Yet I received no 50%.

1 shipment may take 2-3 wks (past trial)
2 they charge you full price with no vip discount
3 poor customer service = she was rude.
4 management poor = the supervisor was rude.
5 product = never recieved it

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L
6:25 pm EST

Lotus Leggings their cheap and ugly legging

I stupidly went for the 4.95 price for a pair of black leggings I finally got them I noticed that they had actually taken 49.99 out of my account the leggings were actually a piece of [censored]! I have tried over and over again to get them to listen to me After the first pair a second just as ugly and Black pair of leggings showed up Again they took another 49.99 out of my account Ok now for the really sucky part they have done it 2x more in the last two weeks except this time they sent me XL ugly leggings all black They suck as a company their customer service does not exists! If I could I would take al of those ugly trashy and CHEAP M-----f_______ leggings and cram them down r their ugly faces! totally disgusted Laura Frasier

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V
9:41 pm EST

Lotus Leggings charged for product never authorized/ or received!!!

In late July, 18, . Paid $4.99 for promo. Offer from LOTUS LEGGINGS! PRODUCT NEVER RECEIVED! Cust.Svc. NO HELP! NO REFUND!
Then, around August 5, 18 chg'd my card $29.99 for Membership I "Never Signed Up/ Or Requested", ...for products I've NEVER RECEIVED OR ORDERED? They never ans. phone or return left messages?

This is pure Fraud! I want refund NOW!

THIS ONLINE COMPANY SHOULD NOT BE ALLOWED TO STAY IN BUSINESS AND STEAL MONEY OFF PEOPLE'S CREDIT CARDS TIME AND TIME AGAIN!

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R
4:51 pm EST

Lotus Leggings lotus leggings

I Would like to give them 0 out of 5

Unethical, rude phone manner, disrespectful to customers, poor quality for the price and false advertising - lowest of the low

Other have had the credit card continually charger even after cancelling - an absolute feaud

I have cancelled my subscription that I received no notification of joining. The people on the phone spoke to me like an idiot because they obviously answer these calls very often. If you give them your credit card details, they will take money without asking and send you a cheap pair of leggings
I did not wajt ... But charged me $70. And they use the symbol of lotus - I hope karma gets her revenge on you 😊

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C
11:19 am EST

Lotus Leggings 4.99 legging short deal that is just thieving

I tried Joe deal for the shorts and the leggings for 499 and I'm going to tell you right now I did not want your subscription and I would love to have my 4989 and 34.99 you learned this event you took money from my kids Christmas how do you feel Robin a man whose 105 years old who is a war world 2 veteran and you know he's a real good friend of mine and you know he knows Bush and he knows the senator and if I don't get my refund on myself I will make it nationwide known and I will make you I'll go bankrupt you're robbed me of my kids and their Christmas and I don't appreciate that or take that to kindly my name is Cassidy Young I live at 1662 Arnold Road Osceola Arkansas 72 370 and I do not want no discount I do not want nothing else from you I done had my subscription cancelled and by God I want my money back all of it I won't even send you back your trashy piece of s*** close you hear me I want my f****** money back don't make me go global I had the connections to do it don't test me

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M
M
MelissaVT
, US
Dec 19, 2018 2:52 am EST

The 4.99 is VIP for purchasing the leggings of your choice with a discount I have never had problem I think these leggings are the bomb you must not read very well it's clearly stated what your buying

S
S
Susie Brazeau
, US
Dec 12, 2018 12:26 pm EST

They did the same thing to me! The leggings snd shorts were supposed to be free with paid shipping, around $12. Instead they took $100 out of my account. When I called to question, they said I didn't read the fine print and didn't cancel within 15 days so I was charged the full amount. Seriously? What a scam! Oh but they were "kind" enough to refund me half of what they tricked me out of. Wow!

ComplaintsBoard
W
2:01 pm EST

Lotus Leggings subscription

When you get a "trial" pair they sign you up for a monthly subscription that you're unaware of and will not refund it stating you agreed to the terms of service when ordering. It's not shown anywhere or anything for you to initial stating you read it. I ordered a pair 11/9/18 for $4.95. On 12/7/18 they charged me $49.99. I called. They said they'd cancel but no refund since I "agreed to the terms."

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M
7:00 pm EST

Lotus Leggings vip lotus leggings / I asked 2 months ago to cancel order

HI, In the month of September i asked if you could please cancel my order via email, I also stated that i had returned one which is no big deal to me since you had sent me the wrong size anyways, although that didn't happen either. Again i ask that you immediately cancel my Order.
Thank you,
Mona Jimenez
1015 138TH St E
Tacoma, WA 98445
[protected]
[protected]@hotmail.com

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H
12:12 pm EST

Lotus Leggings leggings

I DO NOT want anymore leggings sent to me! I never got the right pair the first time and I don't want them now. If anything gets charged to my card the Better Business Buera of America will be contacted. I will social slam this company on every social media outlet I can use. Remove me cancel me whatever you gotta do I WILL NOT PAY FOR SOMETHING I DID NOT ORDER OR WANT! THANK YOU

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M
6:31 pm EST

Lotus Leggings unauthorized credit card payment.

Cancel any future orders now! I don't want anymore.
I never intended to have future deliveries. This type of thing is a rip off.
3/12/2018 Lotus Max VIP $70.24
3/12/2018 Lotus LL VIP $70.38
2/12/2018 Lotus BLK $7.03
You sell something at a cheap price and then send all other items at a ridiculous price. I don't know what else to say. I am really angry. I can't afford this. Your sizing is way out as well.

Mary Anne Messer
36/34 Ardrossan Rd
Caboolture 4510 Queensland Australia.

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Update by Mary Messer
Dec 05, 2018 6:32 pm EST

Please fix this.

Update by Mary Messer
Dec 04, 2018 5:48 pm EST

I want you to act on this now.

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D
4:27 pm EST

Lotus Leggings they are sending small legging and I need large legging

I receive legging from lotus leggings i need large and they are sending small i get a pair every month can you please fix it my name is donna hart 13 hardesty dr. Shawnee ok 74804 phone number is [protected] thank you i have been having to give the ones i have been getting away i need these for my daughter for jimnastics class please let me know what you can do

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L
2:22 am EST

Lotus Leggings charging my card without authorizing it!

You charged by account 2 times on 12/ 3 for 49.99. My name is Lauren Marshall. Thank god my bank noticed this fraudulent charge and notified me. Looks like this is a normal thing for this company to do. After reading the other complaints. I dont want anything from this company. You dont have my authorization to charge my card, not today or ever again.

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S
12:13 pm EST

Lotus Leggings unauthorized payment, and never received a shipment.

Ugh, the same thing just happened to me! I accidentally clicked the order now button while I was just trying to zoom in to look at the products. I bought a pair of leggings from them about 6 months ago, and everything was fine. I guess they saved my debit card information, because now I have been charged $49.95, $4.95, and $4.95. They told me that I ordered some shorts and leggings. I don't even wear shorts! When I called they said they can not refund me, even if I send the pack back, unopened.
WHAT A SCAM!

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B
2:51 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Lotus Leggings mailing of the lotus leggings

How do I get off your mailing list. I don't need any more leggings. My name is Barbara Slaughter 4110 Melody Lane Odessa, TX 79762. Please stop sending them TODAY
The leggings are very nice but you can only wear so many of them and I am an elderly lady so I wear them very little because they are very hard to get on. I also prefer the plain black ones not so much with the patterns. I have nothing more to say but please stop sending them. This was the only way to contact your company.

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R
5:13 pm EST

Lotus Leggings unauthorized credit card charges

I owned a Bank of America Credit Card for almost 4 years and have used it often for my regular purchases. recently on 9th of June 2018 I responded to an advert on facebook from Lotus Leggings about about buy one get one lotus leggings for $4.95 and I felt it was a good offer and went ahead to purchase it using direct link from FB. on the Lotus Leggings page I placed the order and received receipt for $4.95 and an email stating that my order is through. but there was no mention of my end pair of leggings. I promptly sent email to Lotus Leggings on 12th of June 2018 stating the bill is incorrect coz I placed order during offer. There was no response to that and I wasn't sure what to do. I hadn't received the product until September 2018 and on 3rd of September I wrote to Lotus Leggings that the leggings were not my size and I don't k what to do. again there was no response and by now I had numerous charges on my account from lotus leggings and I tried to call them @[protected] but there was no response and then I reached out to bank and requested them to block the merchant which they couldnt and then I asked them to cancel my card and ship me new one. which they did I had changed my credit card thrice and somehow Lotus Leggings got hold of my new credit card and kept charging me $49.99 monthly and by now I had 5 transactions of $4.99 and 3 transaction of $49.99 totaling my bill to $174.72 and they shipped me 3 leggings without my consent. and there was no response to my emails or my calls I explained this whole thing to my banker and they raised complaints but kept closing them on me and also said the time has gone by when they could have acted upon and merchant claims that I enrolled in some VIP program (Which I did not and their claims are base less and they have numerous complaints on BBB from folks who had issue with the way lotus leggings in doing business). am attaching document which has more info about my claims and amounts charged by Lotus Leggings. I got another number of lotus leggings from BOA and contacted them and they assured to refund me $64.84 and I did not see that coming through. BOA says they cannot do anything in this matter coz merchant delivered product, whereas I never authorized those transactions and I changed my credit card too. so this is unauthorized transaction and I should be getting refund of $149.97 from Lotus Leggings. Also out of frustration I closed my account altogether coz this is becoming never ending saga for me.

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lotusleggings.com

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