LookFantastic — customer service
It's a pity their CUSTOMER SERVICE WAS FANTASTIC?..
Terrible service over something that should have been quite simple and uncomplicated to deal with.
REF : ORDER NUMBER [protected]
Cutting a long story short . Didn't get parcel, after many phone calls to try and resolve the issue, AND BEING PROMISED IT WAS ON ITS WAY ..???? From WHERE ???? ANOTHER PLANET .
Simply asking for a refund FOR AN ITEM THAT I NEVER RECEIVED seems to be a GREAT DIFFICULT TASK .
AND AN EVEN MORE DIFFICULT TASK JUST TO CONFIRM THAT BY EMAIL.
GET WITH THE PROGRAMME FOLKS .. without customers ..!!!.. THERE ARE NO SALES ..
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