London Weight Managementthe person who serve me and refund

This review was posted by
a verified customer
Verified customer
Review updated:

On 17th october 2018, i have came to lwm at ioi mall puchong, selangor, malaysia.
I am the 1 who get 1 time free trial from facebook. That 1 who serve me name Cherie.

On 7.9.18 i came for free section. Cherie told me to join member to get another 5 free. Which every year 1 free, last for 5 years.
On 17.9.18, i go for the member free section. That day i decided to sign package. So i pay the deposit rm500. But when she say it is rm4846, i realize that is some miscommunication. In my mind the price should be rm3230.
After that i have ask she to refund. Then she convinced me with another 5 section to add on rm788.
I do not agreed. Today, i see her message. Then i told her to refund again.
Then she say after that she think i am not coming anymore so she deducted my deposit for those 2 section.

the person who serve me and refund
the person who serve me and refund


  • Sy
    SY72 Dec 01, 2018
    This comment was posted by
    a verified customer
    Verified customer

    Go directly to speak their customer service department to get refund

    0 Votes
  • Hy
    Hyehye Apr 08, 2021

    @SY72 May i know if you're succeed get your refund?

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.