Logoinn.com.au
reviews and complaints

Terrible after sales support from Logoinn.

We paid them nearly $2, 000 to build our online stores and it has been nothing but trouble.

The online store will tell us we made a sale but not show us any of the customers details or orders so we do not know where to send the products out to.

Website is constantly crashing due to their slow web hosting.

We are also being charged a monthly admin fee we were never told at the start.

Very angry with Logoinn.com and would never use them again.

Just posting up my logoinn review on how bad their support wait time was.

We have a website built with them and noticed the website was having load issues, so we had sent Logoinn.com an email asking them to look into the issue, we received no response, over the next 7 days we had sent a further 3 more emails and finally received an email mentioning that they will look into the issue, waited a further 5 days with no website and decided to cancel with them and just get a word press website built.

The support provided by Logoinn is next to nothing and would not recommend them to anyone as you will have nothing but problems.

I inquired about a website build with Logoinn and they provided example websites that looked nice, I contacted the businesses just to ask how their experience with Logoinn was and all of them mentioned
that they have never heard of Logoinn and had another web design company build their website.

So it seems that Logoinn just found some nice looking websites online and used them as their own examples claiming they built those websites.

Absolute rubbish business to deal with and I am sure that most of their positive reviews are just fake reviews posted by them to make themselves look better.

Did not design the website to the way they promised.

They mentioned they provide unlimited rounds of changes but this is a lie, they provided me 2 rounds and then tried to charge me for each round after, this is false advertising as on their website they mentioned they provide unlimited rounds of changes until you're happy.

When I asked for a refund they refuse to give it and made up a lot of excuses.

I would tell everyone else to stay completely away from Logoinn as they ignore your emails and there 1300 number they never pick up and block your calls, not even sure if they're based in Australia as when you go to their Melbourne office it does not exist.

This company is real rip off, they deduct every month regular money for services I never signed up for and now that I have cancelled with them they still deduct money, I will be cancelling my credit card.

Stay away from Logoinn as they promise you the world and seem very good at the start but as soon as you pay the deposit it goes downhill very quickly and I keep on calling but it goes to their voicemail system, so much for good support.

I always had to chase them up and ask how my website and logo was going and when I asked if I could speak to the designer they said I could not as the design team is based offshore in Pakistan, this is a bit misleading when they falsely advertise they do all the work in Australia.

So wasted a lot of money with them and a lot of time and wish I never went with them.

logoinn.com.au built my business website on a rudimentary and outdated platform.

They provided very limited service and ongoing support. When I recently requested updating to a mobile friendly and more user friendly platform they wanted to charge me for a rebuild.

This was at the same time as increasing my fees and justified it as "The Lounge" whatever that means. It did not mean improved service in my case.

My business email that they provided is constantly inundated with spam.

This was also supposed to be upgraded but evidently has not happened judging by the disgusting spam I receive. I could not be less happy with their service and would warn others to look elsewhere.

I don't often write reviews but I feel I really need to warn other consumers out there about this business Logoinn

I had horrible experience with the website www.logoinn.co.nz. The agent communicated with me all the time, but after I paid for the package, he suddenly disappeared somewhere. It was impossible to reach him and asked for help. After several weeks of attempts to contact them, I dropped everything. The company is real scam, so be careful if you order from them and post comments about your experience with them.