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Liv Luv Shop
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1.0 140 Reviews

Liv Luv Shop Complaints Summary

0 Resolved
140 Unresolved
Our verdict: Engaging with Liv Luv Shop at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Liv Luv Shop reviews & complaints 140

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T
7:46 am EDT
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Liv Luv Shop orders not shipped

I ordered THREE separate orders on 3/11 and they STILL have not shipped! This company is TRASH and I'm going to slam them all over Facebook and to everyone I know to NOT deal with them. I'm pissed. Also will be contacting the better business bureau today so these scammers don't get away with ripping people off. I've emailed them now TWICE and no response. I hope they get shut down!
You can't even find an address all it says is they are located in Florida.

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lklie
, US
Apr 06, 2017 10:09 am EDT

Same thing happened to me and i did trash them on Facebook and then the owner blocked me. I also wrote to the Attorney Generals office and contacted BBB. https://www.bbb.org/south-east-florida/business-reviews/clothing-online-sales/livluvshop-in-west-palm-beach-fl-90308560. This shop has over 300 negative complaints with most being that they never received merchandise. Jordann Weingartner is the owner and she has a facebook page. good luck

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5:07 pm EDT
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Liv Luv Shop my orders are still not shipped!!!

I ordered two separate orders one was ordered on the 18th of this month March 18, 2017 and the other one has been ordered today actually my order from March 18 still says status unfulfilled but it also says status paid I want to know why my March 18 order still has not shipped when it says it takes two business days to do so & today is March 24! I have left two emails and have not gotten any response I am going to call the better business bureau if I do not receive my items or if they are not shipped ASAP this is ridiculous I called customer service and got the voicemail machine and couldn't even leave a complaint because it was completely filled which leads me to believe many people are complaining my email is KaitlinD [protected]@yahoo.com

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12:30 pm EDT

Liv Luv Shop product never received

Placed an order on 3/1. Order #147128. To date the order which was not a small order it was 144.00 order, has yet to be fullfilled. I have reached out to the company 4 times through email, twice through fb messenger as well as trying to leave an open comment on their page. Surprisingly they have the page set so you can't post directly. I have gotten no response, no product and no credit back to my card. What needs to happen, if this company is at all legit, is to respond like a normal company would. Send me the product or refund my card. The not responding, has shady written all over it. I would never recommend this company nor spend a cent there again.

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7:25 am EDT

Liv Luv Shop small sizes!!

What is it with this site? Their sizes are ridiculous and super small!
I have ordered two t-shirts both XL size and what I received was incredibly small and tiny. And the worst part was that it was said XL on tag, so there was no way I could get a refund. Yes, I tried and contacted Liv Luv Shop and they said that I received what I have ordered and tags only proved that so there was nothing they could do.
There is definitely something wrong with their size chart and they need to do something. Quality of item was nice, but I will not buy from them again because I don't need any more baby clothing! What a waste of money!

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2:39 pm EST

Liv Luv Shop order #125018 did not include all items ordered and charged

Items included in this shipment dated 2/22/17: lake bum tank, mimosa muscle tank & messy bun and getting stuff done baseball tee

Item ordered, but not included in the shipment though the packaging form and email indicated it was: gym & juice water bottle

I have reached out 4 times now trying to get resolution on the missing water bottle - either send it to me or refund me the cost. I would prefer the water bottle, but I would like some sort of action at this juncture.

First follow-up: 3/1/17 (email)
Second follow-up: 3/2/17 (Facebook IM)
Third follow-up: 3/2/17 (email)
Fourth follow-up: 3/10/17 (Facebook post)

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7:37 pm EST
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Liv Luv Shop i ordered 2 shirt and they stole my money. they won't return emails.

My order #141824 Amy.[protected]@comcast.net. They took my money and never sent my shirts!
Crooked company. I work hard for money too hard for some piece of ### can Steel from me and my daughter ! I ordered the green Friday shirts one in size medium one in size large they lied and and took my money they are crooks they are liars they steal from people who actually work for money they just want to steal money from other people they stole my money they stole the other People's Money look at all their post on Facebook whoever owns this company needs to be shot kicked out of this country piece of ### I am so mad this person stole from my daughter and myself I work hard for my money and this person stole my money and never sent the merchandise and never has answered the emails that I continue to send these people are liars thieves and crooks

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11:34 am EST

Liv Luv Shop non receipt of merchandise and no response to communication

I ordered from this company over a month ago. $325 worth of merchandise. They have refused to respond to me, Paypal or my credit card company. They have not shipped and will not refund my money. I have tried on Facebook leaving comments, I send a private message only to get an automated response that said they don't respond to Facebook messages and to email them. I emailed several times and have called several times with no reponse to any of my attempts

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3:34 am EST

Liv Luv Shop liv luv shop is not to be trusted

I have ordered two shirts and a pair of pants from Liv Luv Shop in November and received nothing yet. I am worried about my order, because I don't know where it is and I don't have a tracking number to track it. After I made my order I paid extra money for expedited shipping and was supposed to get my items within a week. It is now February and still no sign of my order and what bothers me the most is that I can't contact anyone from Liv Luv Shop to cancel my order. I wish I read the reviews and never ordered anything from this store. Buyer beware, this site is not to be trusted, do not waste your money here!

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jubany
, US
Dec 19, 2017 7:22 pm EST
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SAVE YOURSELF THE HEADACHE AND LOOK ELSEWHERE! This company charged by card the same day that I ordered $180.00 worth of merchandise and sent an email that same day saying my order was being processed and would be shipped soon. I have sent FOUR emails now asking for a status of shipping and all emails have gone unanswered. I shop online all the time and have NEVER encountered a business as unprofessional as this one. I wish I would have read reviews before purchasing anything from this website. TOTAL SCAM!

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kgclark88
, US
May 01, 2017 2:48 am EDT
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DO NOT buy form this site I order I placed an order on April 3rd and have yet to receive it! I reached out to to the company via email once with NO RESPONSE! The second time I was told oh well the pant I told were popular which is just ridiculous! I reached out a third and fourth times again NO RESPONSE! I wish there was at least an once of customer service at this company because it looks like they have cute clothes. But I will not support a company that takes my money and then just doesn't care what happens after that!

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10:36 am EST
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Liv Luv Shop livluvshop/order #124634

I place an order in early Jan. I received my order on Saturday the 21st. I clearly ordered size 9 jeans (order form also states correct size) but you sent size 7. I've tried calling and emailing. I get no response! I will never order from them again. All I'm requesting is to credit my credit card back or send me the correct size I ordered!

Margaret Cook

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11:28 am EST

Liv Luv Shop not receiving product that's paid for in december 2016.

My name is Kristin Powers I live in Santa Clarita California. I placed a order December 17, 2016 at 9:28am. For $322.00. Order #119673. I paid a extra $8.00 for faster shipping.
I have tried repeatedly with email to contact LivLuvShop without any return. When I go to the site all it says (is that my order is paid for and unfullfilled). I cannot get any communication from the company. I cannot find a phone number. I have emailed the BBB, so they are aware this business does not practice proper business ethic. I want my money returned to me.

Thank you.
Kristin Powers

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2:52 pm EST
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Liv Luv Shop order #121866

I placed an order for 2 shirts last December 30th and was immediately billed. The order was suppose to be delivered within 5 - 7 days, but I have still not received it and have not received a tracking number for a shipment. I've contacted livluvshop.com multiple times through both email and facebook and they will not reply to any of my inquiries. Wish I wouldn't have wasted $46 on this place. Will never order from here again!

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4:12 pm EST

Liv Luv Shop item not shipped but charged credit card

you haven't answered my posts, messages or emails for 6 days straight!😡😡😡
but now i see there are a lot of people not getting their items. You charged the credit card quick enough now just answer my inquiries about when it will ship. I was already a repeat customer but don't think that will happen again. Do i have to report you as fraud on my card?

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4:28 pm EST

Liv Luv Shop order 120445

I placed an online order as well as paying an additional fee for expedited (2-4 day) shipping.
I should have done my due diligence as I am now seeing the horrible reviews of this company.
I have yet to receive my order and have emailed numerous times with no luck in receiving a response or order status.
I have already made my claim with the BBB.
The owner of this company is named Ms. Jordan Weingartner and the phone number is [protected] but they do not answer nor return phone calls.
Good luck!

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11:50 am EST

Liv Luv Shop incomplete and late order

In early October I placed and order. After emailing and getting one response with claimed it would ship in 2-3 days, a week later it finally shipped. And guess what, received my order today and it was incomplete. Missing a pair of sweat pants with a stamp saying to be shipped later. Wtf? This is unacceptable. Called phone number and the voicemail box was full. Well clearly many are complaining and they don't have the curtesy to answer calls and open voicemail.

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9:00 am EST

Liv Luv Shop shoes, clothes, jewelry

I placed an order back in September, Order No 93386 and have not received it yet. I've tried to contact them via email several times, by phone and Facebook with absolutely no response. I would like to get my money back, the $104 for the merchandise and the $35 credit I still have with them. I've about given up and realize they have just taken my money. I hope no one else falls for their scam. Attached are photo's of the order confirmation email.

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6:09 am EST

Liv Luv Shop service

I have been trying to contact liv luv shop by phone and email for 5 days to find out the status of my order I placed online 11 days ago and nobody answers the phone, returns your calls or replies to your emails, but they did take my money!

I have never had a problem ordering things online, but this company has given me reasons to check out the credibility of companies before ordering online in the future.

I'm so disappointed as the pants I ordered from them were cute. I have no other recourse but to complain to my visa company today. This place is a scam!

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10:31 am EDT
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Liv Luv Shop 3 shirts

I ordered 3 shirts from this company and paid $8.00 for 2-4 day shipping. After 3 weeks I sent an email inquiring when would my merchandise be shipped and sent 3 emails after this and as of today I have got no response from them. If you call the voice mailbox is full so you can't leave messages. This was debited out of my account immediately but I did not receive my 3 T-shirts that cost me $71.00. Buyer Beware!

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2:23 am EDT
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Liv Luv Shop not receiving product paid

I ordered three shirts called adult - ish and paid for them. No product received, nor will they respond to emails or calls. Actually phone number has full voice mailbox. This is insane! Next i'm reporting to the better business bureau. Buyers beware

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2:18 am EDT

Liv Luv Shop they will take your money but you will never receive anything

Ordered two shirts from Liv Luv Shop back in May and it is now mid July and I still haven't received my order. It is absolutely impossible to reach these guys. I emailed tons of times and there was not a single response, when I called an automated voice asked me to leave a voice message and nothing more.
I also tried to contact them via Facebook but after not receiving a reply there either I spammed their page with negative reviews and everything was deleted the same day! So there are actual people there and they saw all of my messages but decided to ignore. What a shame!
Then they blocked me and I'm no longer able to leave comments.

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12:44 am EDT

Liv Luv Shop order never shipped

I've purchased a shirt from Liv Luv Shop website about two months ago and it still hasn't been shipped! After many attempts to contact the company I gave up. I'm only glad that I ordered only one shirt and did not waste a lot of money here.
They have a phone number which is not working and they also do not answer emails, so there is actually no way to contact these guys.
Total scam!

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Paricia sheehan
, US
Jul 18, 2019 12:34 am EDT
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I ordered lounge pants on June 24th and was told they will email when they are shipped, no email, no pants but they charged my AX card 33.17 for the pants.
I have texted them 5 times and still no response.
Today is July 11th and still no merchandise or response.

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MeganS2288
, US
Jul 11, 2016 11:55 am EDT

I had place an order for 2 of the same top. I paid extra to have it shipped within 2-4 business days. I placed my order on a Friday, so I expected it to arrive by at least Thursday the following week. I was so excited simply because one too was for me and one for a good friend. We are moving to a different state in just a few days so I had made sure when I ordered it would be here more than a week before we left. However, I was very wrong in my assumption! I sent multiple emails and made multiple phone calls. There had never been a response to my email or an answer to the phone call and their voicemail box was full! Here it is, only 3 days till I move and I'm just now getting the email that my order has shipped. I'm 100% sure I won't be getting my package. I'm extremely disappointed and will NEVER order from this website again. If I could rate them 1 million thumbs down, I would not hesitate to do so!

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+1 (877) 848-2433

Website

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