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1.2 48 Reviews

Listia Complaints Summary

3 Resolved
45 Unresolved
Our verdict: If considering services from Listia with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Listia reviews & complaints 48

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V
5:08 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Listia do not respond to my problems

Listia states that i have won credits for giving feedback to other members, for checking in, and making BIDS.. Yet they never give me these credits. I have written them several times and they do not respond. I also spent $10.00 for extra credits and only received half of the credits.
They completed ignore me when I write to them.
What can I do?
Vicky Wager
[protected]@rocketmail.com

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K
2:09 am EDT

Listia this site is badly administered by a group of moderators who have little or no sense of logic, or fairness

This site is badly administered by a group of moderators who have little or no sense of logic, or fairness. Sellers are allowed to auction things which are totally unusable, with no penalty. Support requests are often ignored, or can take as long as 10 days to be reiognized. After over a year on this site, I have concluded that it is easier, less frustrating, and ultimately, less expensive to simply purchase those items I need or desire. Don't waste your time!

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Mrscinderella
, US
Dec 20, 2014 3:38 am EST
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I lost over 400, 000 credits and was banned for something I was suspended over months ago and haven't done since . It was weird. I got online to find I was banned. I have been harassed by a moderator and I even filed a complaint but nothing went from it.
I've had my life threatened more than once by scammers and Listia didn't remove them
They put in a new policy of no digital items which is my creative side. The day after the policy took effect and I listed stuff, they were all deleted with no explanation . Then 7 day suspension . I complained to the moderator whom then began to Harrass me. It only provoked him once I filed the complaint then I was banned.

I'm looking to file harassment charges against moderator Taz
And will see what an attorney says about them not protecting members from threats

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LCP 99
Holladay, US
Mar 22, 2012 8:31 am EDT
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The moderators are a joke! The one they have authenticating the purses don't know real from fake! Support tickets are useless! They allow minors to open accounts and rip people off! They allow copyright infringement! They have there pets and let them break the rules yet hold the true honest sellers to strict guidelines! Lots of good honest, rule following sellers are leaving, soon it will be nothing but scammers, minors and the ones that "order your product after the auction ends" (a select few pets they have get to do this) on there. A nice recent change they made in the rules is this one: you can sell pez with candy (although anything edible isn't allowed) but pez w/candy is an exception because it's collectible..well there are people that collect candy bar wrappers and such..there not allowed and heaven forbid some child eats some tainted pez candy..Listia could be in for some big trouble. I feel some kind of class action lawsuit coming against Listia for discrimination, copyright infringement or such as soon as someone gets fed up enough to get a good attorney!

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6:05 pm EST

Listia this is the worst website ever

Well I bid on several auctions and never won. What got me is when I had a maximum bid of 1109 and the item sold to SOMEONE ELSE at 578. It said I was out bid. I put in only 1 bid and put my maximum price because I knew it would bid up to that for me automatically. I contacted customer support with no response. 6 emails later and they will not return any emails. I cant close my account...I have 6 auctions that I tried to delete but finally gave up and said on my auctions what was going on and not to bid and no item will be sent. This is the WORST website EVER! I even signed up for their bonus programs to get "free" credits and never got them but have contracts now with columbia house dvd, and several book clubs but still no credits. GARBAGE!

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roxit
West Jordan, US
Mar 02, 2012 4:05 am EST

My experience is worst. My first 6 auction won. 4 already are in dispute. People just either don't respond or they say they don't have the money to ship the item. And they will send it whenever they got money in the bank. Don't use this site. There are plenty of fraudulent activities going on. Auction people with no integrity.

ComplaintsBoard
J
2:10 pm EDT

Listia horrible site, they have all fake products or unusable crappy products

Horrible site, they have all fake products or unusable crappy products. Listia will not refund your credits! I lost over 7000 credits.

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bobbie monty
Milford, US
Aug 09, 2012 12:31 pm EDT

i have never had a problem with listia .. i get everything i bid on. and i rec my credits back for an item i bid on, the girl never ans any texts or messages so i req my credits back and got them. just like any other site theres people who try to scam you for your credits, you just have to look into their history as a seller . and if you dont find what your looking for then move on. Its not like ordering new stuff this is like going to a yard sale per say. you just use credits youve earned to bid with. if you were ripped off of your credits, then it sounds like you didnt go through the right steps to get your credits back.. and you didnt check out the person selling product either . people get ripped of on all selling sites, this isnt the first and wont be the last... if people werent so dishonest we wouldnt have this problem would we .!

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HollyMeganJJ
Anderson, US
Feb 19, 2012 11:29 pm EST

I have had several disputes on Listia and they always quickly respond, especially when you go throw the proper channels on the support site.
I have yet to have an unfixable problem. A lot of the auctions are scams but if you follow the proper channels you always receive your credits back.
My advice: read the rules. Read the descriptions. Wait until the end to vote and vote as much as you're willing to spend.

ComplaintsBoard
B
8:03 pm EDT

Listia I am always outbid by a literal few points

I placed 2 bids my first day. Since then (A week), no matter how much (140 points higher than what is displayed) or how many different items I bid on, I am always outbid by a literal few points (1-5). Support has responded (24 hrs) but no help at all.

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feralinmendo
Little River, US
Mar 13, 2012 9:29 pm EDT

I recently won an item that arrived broken and unrepairable. I paid the seller $5.50 to ship it. I disputed the auction, and did receive my points back, BUT with the stipulation that I return the item to seller at my own expense, with delivery confirmation. Total cost to me would have been $13.50 for a bad experience. The moderators administer the site both unprofessionally and arbitrarily. Support requests are often ignored, or unnecessarily delayed. To date, my request to close my account has been totally ignored
I have found that given the time it takes to bid, the amounts spent on postage one way or the other, and the sheer amount of junk I have received, that I am financially better off by simply purchasing items that I want or need. Don't waste your time on this site!

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karen1952
Lakeside, US
Jan 28, 2012 12:26 pm EST
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I win on that website all the time and I sell on that website all the time. I am not ripping anyone off. The website has 'real' people registered on it so how can it be a set-up scam? You just need to know what you are bidding on and not blindly bid on things that seem obviously seem too good to be true.

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FallenW0lf
, US
Dec 29, 2011 10:43 am EST

Yea I always get outbid a couple of seconds after bidding on something, to me it seems like a biiig rip off, I cant remember the last time i actually won something there, even when i bid before the bidding is actually over.

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dja37
Lakewood, US
Dec 12, 2011 3:36 am EST

Very true, the site is a scam. I have been outbid by literally a couple of seconds before the auction ends on everything I bid on. The people that are saying it's a good site are the ones working with Listia.

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palmbayman86
Palm Bay, US
Sep 12, 2011 6:07 am EDT

And thats why you only bid a few credits if it shows bid 250 then bid like 300 or 350 but a lil hint always wait until the final hour to bid then you will win thats what i did

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palmbayman86
Palm Bay, US
Sep 12, 2011 6:05 am EDT

Well that is not true yes that happened to me its like eBay i people will hover at there computer to win the bids i have a few items on there and i got people bidding on them and i just won Saints row for the 360

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H
5:02 pm EDT

Listia I won a &authentic juicy couture necklace& and got it and to find out it was not real

Waste of time. I won a "authentic juicy couture necklace" and got it and to find out it was not real. So filed a dispute and lost so the lady got to keep my credits even though I spent about half mine on a piece of $#*! fake necklace.

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celestyal
Colorado Springs, US
Nov 03, 2011 7:45 am EDT

I'm sorry that happened to you! Yeah, I recently got screwed over too from a lady who intentionally misrepresented an item that I won. I filed a case and lost as well! I don't understand why I lost (I thought that Listia had an assurance policy that protected bidders from sellers who intentionally misrepresent items)? I guess that their policy is all lip service. I was even willing to send the earrings back to her on my dime!

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B
10:50 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Listia rip-off

Promises free stuff... takes your money, and stuff.
Will eventually charge you with breaking the rules, never telling you what rule you broke! always suspended

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Bill Ford
, US
Aug 23, 2016 1:07 am EDT

Today is Monday 8/22/16 . I have done surveys between 7;30 AND 8;00 PM, 1 was for 12, 500 credits and others were only 50 credits but none registered to my account . Please check and award me the credits I am due . This is not the first time this has happened, I just want what I deserve, Thank you

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Bill Ford
, US
Jul 21, 2016 4:14 am EDT

I just did a survey but I never got my credits .I just did it on 7/20/16 at 10;45, for the credit amount of 8150 . This has happened to me before and you corrected and I thank you but it has happened again Please correct this after you check it out Thank you .

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sherri ward
, US
Jun 07, 2016 4:30 pm EDT

First of all LISTIA is a bad site don't be a fool stay away all junk and someone leftovers better off shopping in a store

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sherri ward
, US
Jun 07, 2016 4:27 pm EDT

I got scram of mailing stuff with tracking number customers say didn't receive on my end they did and several customers wanted their credits back there is alot of people that are dishonest and they lie cause they don't like product and put dispute on me for no reason at all and there is about 10 items didn't receive listia should be off interent and looked into i got mistreated i also got banned and there is serval others on here with 15 negiviate feedback and there still on Listia not fair on my end making a complaint to the right people

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Jessi Anderson
, US
Apr 20, 2016 7:41 pm EDT

please message me if you are ready to take action against listia.com .. they have technically stolen from me.. i just opened a account paid for credits to use and they banned it saying i had a previous account which i did not and i just shipped out $200 worth of items to people and they are refusing to do anything about it.. will be posting this everywhere (message me to take action at https://www.facebook.com/666mistress.darkstar666)

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Precious N Sweet
, US
Aug 10, 2015 6:18 pm EDT

People who usually violate the rules tend to say negative things about websites no matter who they are. I have been on Listia for some time now, and have some nice items listed. Not all listians sell junk. It is not a rip off. The only bad thing I can say about Listia is the shipping costs will kill you. And some of the sellers on their ask way too much for their items. Otherwise, I can say I have talked to some of the nicest people online, and have had good experiences with getting what I ordered. I say to those of you who accuse sites of being scams should consider following the rules so that you don't get caught and in trouble and suspended, then you won't have anything to complain about.

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giusseppe
Palm Bay, US
Sep 09, 2014 2:33 pm EDT

They work just with buyers so they can SCAM and Rip you off.! Nice Place yeah For SCAMMERS Like joeyboychaves

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giusseppe
Palm Bay, US
Sep 09, 2014 2:32 pm EDT

They are SCAM!

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cleanersmaj
Poughkeepsie, US
Jan 14, 2014 2:33 pm EST
Verified customer This comment was posted by a verified customer. Learn more

my account has just been hacked into and now i got an email saying my account is suspended .. i have hundreds of positive feedbacks and have been on listia for a couple years. now i have emailed them literally 20 times with my email and phone number and i have got not 1 response from them ! they will not contact me or give me any information about what happened to my account.. this is the worst customer service i have ever seen.

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cleanersmaj
Poughkeepsie, US
Jan 14, 2014 2:30 pm EST
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this is so true !

ComplaintsBoard
H
7:45 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Listia sold a account

Never register on this site...I made so many credits and I think that they sold my account saying that they have deleted my account...

They are cheaters and loosers...

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Mariacano
La Quinta, US
Jul 07, 2012 10:40 am EDT

I cannot get a hold of anyone from this company to resolve my problem with a seller.

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Rammy9
, HK
Mar 20, 2014 1:07 am EDT

Listia keep suspend long time members my friend 3 yr also got suspension and yes he used paypal on listia. now I even bad luck I nearly win auction, now they even suspend people before you can win any item.

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Rammy9
, HK
Mar 20, 2014 1:06 am EDT

This auction :http://www.listia.com/auction/15796494-train-lovers-necklace-last-one-for-noworiginally I used 4255 and is leading on the lead (2067) then do you know what happened. listia removed my name saying that I got multiple accounts.Geez, you want people pay money to your page. but you do that to people when they nearly win an item, what kind of devil service is listia. people better think. when you dont pay money, they will also suspend you like how I got suspended.I only bid on ONE item. on that damn site, they treat people like that. how many times would they really think that they and the whole site has problems by keep suspending innocent people.when will listia admins understand that everyone should have a chance to winYES LISTIA IS SCAM. A TERRIBLE SCAM THAT BRINGS HORRIBLE NIGHTMARES TO ANY OF ANY NORMAL PEOPLEAgree, we believe that listia staff who suspend people without heart, do not know how people feel when they suspend people suddenly and no reason.staff can never be able to understand how we ordinary suspended members feel. they only speak that people must be having mistakes to be suspended. and even pretend to be unbanned members which annoys other people who had really used listia and even got suspended.we dont need fake people (listia staff is exactly what FAKE PEOPLE / FAKE HEART PEOPLE means)staff must be safe and secure and not being banned or suspended. people always got suspended. staff never got suspended. by this truth, staff in listia has no qualification to be we suspended ordinary listia members or unbanned ordinary listia members.the more listia staff does onto the posts those are unfavorable to their page, the more people would just underlook themI would not recommend people spend any paypal cash to listia.

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randee87
Bristol, US
May 18, 2013 10:26 pm EDT

I hate to hear that. I downloaded game fly for like 10, 000 points 2 days ago and never got the points and had to spend money to get them!

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BenjaminDover
Philadelphia, US
Feb 28, 2011 10:53 pm EST

Usual STANDARD OPERATING PROCEDURE for Listia.
They will get More of your Credits than You will!
Nothing is FREE!

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