Listia members reviews and complaints 54
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credits item account customer service shipping scam bid money points seller auction purchase help banned pay fix problem received company scammersNewest Listia reviews and complaints
I am just so furious over no communication
I just want to make a comment about Listia.com I have won several auctions on Listia which I received the items no problem at all. But, when winning an auction on Listia I never hear from the seller at all and never know if the item is shipped or what.. I just think that if you are selling something then give customer service to the winner by communicating with them. Let them know something. I do sell on Listia and I always communicate with all my winners for I know I would like the same respect to customer service. I have bid on a tv and the winner said to send him a money order for the shipping so I sent a money order for the total amount he said for shipping. It has been a week now and I haven't heard from him at all. I don't know if he is shipping it to me or not so I don't know if I should file a dispute or wait. I am just so furious over no communication...
i'd rather throw out my stuff than use this crappy site
Crappy customer service. Support tickets closed for no reason because ListiaKevin or ListiaRosie are too lazy to do their jobs.
The feedback system is idiotic. If someone doesn't contact you, then why let them leave feedback and then refuse to remove it even though your terms of service say that you will?
This site is a mickey mouse operation. I'd rather throw out my stuff than use this crappy site.
this little exercise cost me money, time, stress and worse
I ended up PAYING out of pocket $100.00 of my money because 1. I am not a shipping company with scales, packing material, boxes and other items for shipping items that are being GIVEN away. You cannot walk into UPS say, "gee wiz guys, can you weigh, box this for me and give me an estimate and I will pay you after I get paypal from someone else?" I was given limited time to ship items, one of them was 'free' because it was a coat, the rest I ATE. Yes, I billed the members only to find out, neither of them can 'understand English' enough to pay me. They could communicate just fine bidding, asking questions, as soon as I sent PAYPAL request, it got quiet, too quiet. NO one is paying me.
Yes I have sent things through normal channels of Ebay. Usually most of us reimburse our shipping costs through careful pricing, to neither gouge the client nor gouge the seller. Here there is no way to protect yourself. One of my bidders had a history of not paying for her shipping (twice!) and Listia, say's "hey, what's the prob? no big deal, just re list your items."
Honestly, I had to pull two so called auctions for EXPENSIVE items, because of harassment by bidders: the items to them are FREE, this is what gets me...continual $#*!ing about everything under the sun, and then ...no English, me pay how?
No I will not ever do this again. My 'give aways' will be true give aways to shelters, to food banks, to battered shelters, to churches. This little exercise cost me money, time, stress and worse, emotional distress dealing with the folks who simply like using others.
I signed up for listia the next day I tried to sign in and it told me account suspended that made me so mad 😡 I'm p.oed i signed back up if you ever suspend my account again I'll never use listia again
I won a necklace from listia and I just got it and it is broken. I want a refund of my credits and 50 xnk
I wanted a bible for free, but they shortchanged me by saying there is a shipping cost. I don't know what to do.
it can be fun, would be a lot better if there weren't so many cheap idiots on it
It can be fun, would be a lot better if there weren't so many cheap idiots on it. My b/f and I both use it, he's had no problem with any of his auctions. I've lost over 2000 credits due to people who will say they either never got it ( my second auction, I purchase tracking now on everything ) or people who find anything wrong ( had a seedling just up and disappear out of the pot I shipped it in, go figure ) and they will hold your credits hostage just for fun. I was doing free shipping so I'm out about 60 bucks in shipping fees in a few months. I'm spending what credits I have left and I'm done with that site. Also, people can file disputes, and if you dispute it, and there is no resolution to it, you both keep your credits, so, therefore, it is a way for "buyers" to get your stuff, keep their credits and hold your credits in Limbo, AND if the mods at listia find in the favor of the buyer, they get to KEEP your item, and their credits and you are SOL.
still haven't heard anything or got my credits back
I was referred by a Facebook friend. They were supposed to get 500 credits for free when I joined. My friend did not get the credits Listia said because I was a Facebook friend . (Why in the world do they want people to invite their friends and offer such promotions if they aren't going to follow through.) I bid on an item and won it, but the seller never sent it. I disputed it over 2 months ago. Still haven't heard anything or got my credits back, even after repeated email. I decided to try selling some stuff. I listed several auctions and was told to promote the auctions on Twitter and Facebook. I did both only to find out when my twitter followers tried to bid, they were blocked because they followed me on twitter, The same with my Facebook friends, STAY AWAY.
The reason they didn't get the credits was that it only happens once you finally LIST an auction and SELL the item.
this site has to be one of the most unorganized and even less maintained
This site has to be one of the most unorganized and even less maintained! at first I loved using it, and still am! I have gotten quite a few cute things on there. but the people who bid and win unless you put a tracking number on the item you send out will (EVERY TIME) claim they never got the package so you lose your item and your credits. the mods take forever to get back to something, and when they finally do it is nothing helpful! I am just letting my listia run its course I have said on the rest of my auctions that they will not be sent due to Listia's poor management skills, and lack of actual work on their end! so I am officially done with all of the junk on this site, it use to be fun but the BS you have to put up with UNREAL!
That is So TRUE! always get a tracking number, always photograph the envelope, my second auction won me 1010 credits, I mailed the item out immediately and the person said that they never got it! I've got family out of state, I mail things and cards all the time, NEVER has anything I've mailed family gotten lost in the mail...yet with this site, two items so far got "lost". Funny thing is, they were items I did not place tracking numbers on. And it's been a couple months, and they have not showed back up here either. Go figure. One person claimed that a seedling I sent them disappeared, she said she even shook out the little flower pot I had it planted in...lost 1500 credits on that one, always photograph what you send out, not only did I lose those credits, I was out the 11 bucks I paid to ship that thing. Lots of scam artists troll that site.
do not respond to my problems
Listia states that i have won credits for giving feedback to other members, for checking in, and making BIDS.. Yet they never give me these credits. I have written them several times and they do not respond. I also spent $10.00 for extra credits and only received half of the credits.
They completed ignore me when I write to them.
What can I do?
Vicky Wager
[protected]@rocketmail.com
this site is badly administered by a group of moderators who have little or no sense of logic, or fairness
This site is badly administered by a group of moderators who have little or no sense of logic, or fairness. Sellers are allowed to auction things which are totally unusable, with no penalty. Support requests are often ignored, or can take as long as 10 days to be reiognized. After over a year on this site, I have concluded that it is easier, less frustrating, and ultimately, less expensive to simply purchase those items I need or desire. Don't waste your time!
I lost over 400, 000 credits and was banned for something I was suspended over months ago and haven't done since . It was weird. I got online to find I was banned. I have been harassed by a moderator and I even filed a complaint but nothing went from it.
I've had my life threatened more than once by scammers and Listia didn't remove them
They put in a new policy of no digital items which is my creative side. The day after the policy took effect and I listed stuff, they were all deleted with no explanation . Then 7 day suspension . I complained to the moderator whom then began to Harrass me. It only provoked him once I filed the complaint then I was banned.
I'm looking to file harassment charges against moderator Taz
And will see what an attorney says about them not protecting members from threats
The moderators are a joke! The one they have authenticating the purses don't know real from fake! Support tickets are useless! They allow minors to open accounts and rip people off! They allow copyright infringement! They have there pets and let them break the rules yet hold the true honest sellers to strict guidelines! Lots of good honest, rule following sellers are leaving, soon it will be nothing but scammers, minors and the ones that "order your product after the auction ends" (a select few pets they have get to do this) on there. A nice recent change they made in the rules is this one: you can sell pez with candy (although anything edible isn't allowed) but pez w/candy is an exception because it's collectible..well there are people that collect candy bar wrappers and such..there not allowed and heaven forbid some child eats some tainted pez candy..Listia could be in for some big trouble. I feel some kind of class action lawsuit coming against Listia for discrimination, copyright infringement or such as soon as someone gets fed up enough to get a good attorney!
this is the worst website ever
Well I bid on several auctions and never won. What got me is when I had a maximum bid of 1109 and the item sold to SOMEONE ELSE at 578. It said I was out bid. I put in only 1 bid and put my maximum price because I knew it would bid up to that for me automatically. I contacted customer support with no response. 6 emails later and they will not return any emails. I cant close my account...I have 6 auctions that I tried to delete but finally gave up and said on my auctions what was going on and not to bid and no item will be sent. This is the WORST website EVER! I even signed up for their bonus programs to get "free" credits and never got them but have contracts now with columbia house dvd, and several book clubs but still no credits. GARBAGE!
My experience is worst. My first 6 auction won. 4 already are in dispute. People just either don't respond or they say they don't have the money to ship the item. And they will send it whenever they got money in the bank. Don't use this site. There are plenty of fraudulent activities going on. Auction people with no integrity.
horrible site, they have all fake products or unusable crappy products
Horrible site, they have all fake products or unusable crappy products. Listia will not refund your credits! I lost over 7000 credits.
i have never had a problem with listia .. i get everything i bid on. and i rec my credits back for an item i bid on, the girl never ans any texts or messages so i req my credits back and got them. just like any other site theres people who try to scam you for your credits, you just have to look into their history as a seller . and if you dont find what your looking for then move on. Its not like ordering new stuff this is like going to a yard sale per say. you just use credits youve earned to bid with. if you were ripped off of your credits, then it sounds like you didnt go through the right steps to get your credits back.. and you didnt check out the person selling product either . people get ripped of on all selling sites, this isnt the first and wont be the last... if people werent so dishonest we wouldnt have this problem would we .!
I have had several disputes on Listia and they always quickly respond, especially when you go throw the proper channels on the support site.
I have yet to have an unfixable problem. A lot of the auctions are scams but if you follow the proper channels you always receive your credits back.
My advice: read the rules. Read the descriptions. Wait until the end to vote and vote as much as you're willing to spend.
I am always outbid by a literal few points
I placed 2 bids my first day. Since then (A week), no matter how much (140 points higher than what is displayed) or how many different items I bid on, I am always outbid by a literal few points (1-5). Support has responded (24 hrs) but no help at all.
I recently won an item that arrived broken and unrepairable. I paid the seller $5.50 to ship it. I disputed the auction, and did receive my points back, BUT with the stipulation that I return the item to seller at my own expense, with delivery confirmation. Total cost to me would have been $13.50 for a bad experience. The moderators administer the site both unprofessionally and arbitrarily. Support requests are often ignored, or unnecessarily delayed. To date, my request to close my account has been totally ignored
I have found that given the time it takes to bid, the amounts spent on postage one way or the other, and the sheer amount of junk I have received, that I am financially better off by simply purchasing items that I want or need. Don't waste your time on this site!
I win on that website all the time and I sell on that website all the time. I am not ripping anyone off. The website has 'real' people registered on it so how can it be a set-up scam? You just need to know what you are bidding on and not blindly bid on things that seem obviously seem too good to be true.
Yea I always get outbid a couple of seconds after bidding on something, to me it seems like a biiig rip off, I cant remember the last time i actually won something there, even when i bid before the bidding is actually over.
Very true, the site is a scam. I have been outbid by literally a couple of seconds before the auction ends on everything I bid on. The people that are saying it's a good site are the ones working with Listia.
And thats why you only bid a few credits if it shows bid 250 then bid like 300 or 350 but a lil hint always wait until the final hour to bid then you will win thats what i did
Well that is not true yes that happened to me its like eBay i people will hover at there computer to win the bids i have a few items on there and i got people bidding on them and i just won Saints row for the 360
I won a &authentic juicy couture necklace& and got it and to find out it was not real
Waste of time. I won a "authentic juicy couture necklace" and got it and to find out it was not real. So filed a dispute and lost so the lady got to keep my credits even though I spent about half mine on a piece of $#*! fake necklace.
I'm sorry that happened to you! Yeah, I recently got screwed over too from a lady who intentionally misrepresented an item that I won. I filed a case and lost as well! I don't understand why I lost (I thought that Listia had an assurance policy that protected bidders from sellers who intentionally misrepresent items)? I guess that their policy is all lip service. I was even willing to send the earrings back to her on my dime!
rip-off
Promises free stuff... takes your money, and stuff.
Will eventually charge you with breaking the rules, never telling you what rule you broke! always suspended
The complaint has been investigated and resolved to the customer’s satisfaction.
Today is Monday 8/22/16 . I have done surveys between 7;30 AND 8;00 PM, 1 was for 12, 500 credits and others were only 50 credits but none registered to my account . Please check and award me the credits I am due . This is not the first time this has happened, I just want what I deserve, Thank you
I just did a survey but I never got my credits .I just did it on 7/20/16 at 10;45, for the credit amount of 8150 . This has happened to me before and you corrected and I thank you but it has happened again Please correct this after you check it out Thank you .
First of all LISTIA is a bad site don't be a fool stay away all junk and someone leftovers better off shopping in a store
I got scram of mailing stuff with tracking number customers say didn't receive on my end they did and several customers wanted their credits back there is alot of people that are dishonest and they lie cause they don't like product and put dispute on me for no reason at all and there is about 10 items didn't receive listia should be off interent and looked into i got mistreated i also got banned and there is serval others on here with 15 negiviate feedback and there still on Listia not fair on my end making a complaint to the right people
please message me if you are ready to take action against listia.com .. they have technically stolen from me.. i just opened a account paid for credits to use and they banned it saying i had a previous account which i did not and i just shipped out $200 worth of items to people and they are refusing to do anything about it.. will be posting this everywhere (message me to take action at https://www.facebook.com/666mistress.darkstar666)
People who usually violate the rules tend to say negative things about websites no matter who they are. I have been on Listia for some time now, and have some nice items listed. Not all listians sell junk. It is not a rip off. The only bad thing I can say about Listia is the shipping costs will kill you. And some of the sellers on their ask way too much for their items. Otherwise, I can say I have talked to some of the nicest people online, and have had good experiences with getting what I ordered. I say to those of you who accuse sites of being scams should consider following the rules so that you don't get caught and in trouble and suspended, then you won't have anything to complain about.
They work just with buyers so they can SCAM and Rip you off.! Nice Place yeah For SCAMMERS Like joeyboychaves
They are SCAM!
my account has just been hacked into and now i got an email saying my account is suspended .. i have hundreds of positive feedbacks and have been on listia for a couple years. now i have emailed them literally 20 times with my email and phone number and i have got not 1 response from them ! they will not contact me or give me any information about what happened to my account.. this is the worst customer service i have ever seen.
this is so true !
sold a account
Never register on this site...I made so many credits and I think that they sold my account saying that they have deleted my account...
They are cheaters and loosers...
The complaint has been investigated and resolved to the customer’s satisfaction.
I cannot get a hold of anyone from this company to resolve my problem with a seller.
Listia keep suspend long time members my friend 3 yr also got suspension and yes he used paypal on listia. now I even bad luck I nearly win auction, now they even suspend people before you can win any item.
This auction :http://www.listia.com/auction/15796494-train-lovers-necklace-last-one-for-noworiginally I used 4255 and is leading on the lead (2067) then do you know what happened. listia removed my name saying that I got multiple accounts.Geez, you want people pay money to your page. but you do that to people when they nearly win an item, what kind of devil service is listia. people better think. when you dont pay money, they will also suspend you like how I got suspended.I only bid on ONE item. on that damn site, they treat people like that. how many times would they really think that they and the whole site has problems by keep suspending innocent people.when will listia admins understand that everyone should have a chance to winYES LISTIA IS SCAM. A TERRIBLE SCAM THAT BRINGS HORRIBLE NIGHTMARES TO ANY OF ANY NORMAL PEOPLEAgree, we believe that listia staff who suspend people without heart, do not know how people feel when they suspend people suddenly and no reason.staff can never be able to understand how we ordinary suspended members feel. they only speak that people must be having mistakes to be suspended. and even pretend to be unbanned members which annoys other people who had really used listia and even got suspended.we dont need fake people (listia staff is exactly what FAKE PEOPLE / FAKE HEART PEOPLE means)staff must be safe and secure and not being banned or suspended. people always got suspended. staff never got suspended. by this truth, staff in listia has no qualification to be we suspended ordinary listia members or unbanned ordinary listia members.the more listia staff does onto the posts those are unfavorable to their page, the more people would just underlook themI would not recommend people spend any paypal cash to listia.
I hate to hear that. I downloaded game fly for like 10, 000 points 2 days ago and never got the points and had to spend money to get them!
Usual STANDARD OPERATING PROCEDURE for Listia.
They will get More of your Credits than You will!
Nothing is FREE!
Listia In-depth Review
In summary, Listia is a unique online marketplace where you can trade items you no longer need for things you want, using a credit system instead of money. It's like a virtual swap meet, where the community and the excitement of bidding in auctions play a big role.
1. Overview of Listia
Listia is an interesting platform where people can exchange goods using a special credit system. It's different from traditional buying and selling because you earn credits by giving away stuff you don't need and then use those credits to get things from other users.
2. Ease of Use and Website Navigation
The website is quite user-friendly. Even if English is not your first language, you can navigate easily. Categories are clear, and searching for items is straightforward.
3. Range of Products and Services Offered
There is a wide variety of items on Listia, from clothes and accessories to electronics and collectibles. However, the quality and value of items can vary greatly.
4. Quality of Items Listed
The quality of items can be a hit or miss. Some items are brand new or gently used, while others are not in the best condition. It's important to look at photos and descriptions carefully.
5. Bidding and Auction System
The auction system is exciting. You bid with credits, and it can be competitive. You need to be quick and smart with your bids to win.
6. User Experience and Community Interaction
The community on Listia is active. People leave comments, and there's a sense of camaraderie. However, sometimes there can be disagreements or issues with trades.
7. Customer Support and Dispute Resolution
Customer support is available, but response times can vary. They do help resolve disputes, but it can take time, and not all decisions may satisfy everyone.
8. Shipping and Delivery Process
Shipping depends on the individual seller. Some items have free shipping, while others do not. Delivery times can also vary, so patience is sometimes needed.
9. Fees and Credits System
Listia uses a credit system instead of money. You can earn credits by listing items or purchasing them. There are fees for certain transactions, so it's good to be aware of these.
10. Trustworthiness and Security Measures
The platform has measures in place to protect users, like verifying accounts and providing secure payment options for buying credits. However, as with any online marketplace, there's always some risk involved.
11. User Testimonials and Feedback
Feedback is mixed. Some users love the trading aspect and have had great experiences, while others have had issues with trades or customer service.
12. Mobile App Functionality (if applicable)
If Listia has a mobile app, it would be convenient for users to bid and manage listings on the go. However, the functionality and user experience of such an app would need to be evaluated separately.
13. Comparison with Similar Platforms
Compared to platforms like eBay or Craigslist, Listia is unique with its credit system. It's more about trading than outright buying, which can be both a pro and a con depending on what you're looking for.
14. Pros and Cons
- Pros:
- Unique credit system for trading items.
- Wide variety of products.
- Active community.
- Cons:
- Quality of items can be inconsistent.
- Customer service may be slow at times.
- Shipping and fees can add up.
15. Final Verdict and Recommendations
If you enjoy the thrill of auctions and trading, Listia can be a fun platform. It's good for finding unique items and getting rid of stuff you don't need. Just be cautious with the quality of items and be prepared for the shipping and fees. It's always wise to communicate clearly with other users and use the platform's security features to your advantage.
Here is a guide on how to file a complaint against Listia on ComplaintsBoard.com:
1. Log in or Create an Account:
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2. Navigating to the Complaint Form:
- Locate and click on the 'File a Complaint' button on the ComplaintsBoard.com website. You can find this button at the top right corner of the website.
3. Writing the Title:
- Summarize the main issue with Listia in the 'Complaint Title' section.
4. Detailing the Experience:
- Provide detailed information about your experience with Listia.
- Mention key areas such as transactions, nature of the issue, steps taken to resolve it, personal impact, etc.
5. Attaching Supporting Documents:
- Attach any relevant supporting documents but avoid including sensitive personal data.
6. Filling Optional Fields:
- Use the 'Claimed Loss' field to state any financial losses and the 'Desired Outcome' field to specify the resolution you are seeking.
7. Review Before Submission:
- Review your complaint for clarity, accuracy, and completeness before submitting.
8. Submission Process:
- Click the 'Submit' button to submit your complaint.
9. Post-Submission Actions:
- Regularly check for responses or updates related to your complaint on ComplaintsBoard.com.
Ensure to follow these steps to effectively file a complaint against Listia on ComplaintsBoard.com.
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