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Lipton Tea
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1.3 61 Reviews

Lipton Tea Complaints Summary

5 Resolved
56 Unresolved
Our verdict: If considering services from Lipton Tea with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Lipton Tea reviews & complaints 61

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11:08 pm EDT

Lipton Tea Noodle soup in the box with a sealed packaged

My wife boil the water open the package put the package directly into the boiling water after soup was cooking she put it in a bowl she proceeded to eat a few bites she then grabbed one spoonful and noticed something funny looking inner spoon which was a small bug! Which is totally disgusting and my wife is sick to her stomach. I proceeded to grab a microscope to look at the bug it's a small bug with hair on its back but only a little hair here in there because it was obviously boiled. Not only do I have to worry about COVID-19 but now I got to worry about the food I'm purchasing that sealed the bug did not come from the store clearly it came from the warehouse where the stuff is made that stuff really needs to be recalled and attached is a photo of the bug that I saved in a small container. This is so wrong

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12:39 pm EDT

Lipton Tea Tea bags

I make Southern Iced tea, and I put my own sugar in. The past three pots of tea, there was a nasty saccharine flavor that ruined the dinner's beverage and caused problems as I accused my family of sabotaging my tea. When I finally narrowed it down to your tea bags, that were polluted with saccharine, I had already thrown away the box and saved only two of the offending teabags. I will be buying another brand of tea that I can trust not to sabotage my dinners with fake sugar!

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11:12 am EDT
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Lipton Tea Bags in 100 count box

I brew tea in a Mr. Coffee pot. It was purchased new and has never been used for anything other than Lipton tea bags and only 1 or 2 bags for a full pot. I use purchased drinking water in gallon jugs. Sometimes the first cup of the pot is acceptable but the remainder is not and other times it is all bad. The tea is unbelievably nasty with hunks, chunks, slime and residue floating in it. This has been happening for several months now. I have changed brands and types of water without any improvement.

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8:33 am EST
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Lipton Tea Soup mix

I got out a new 2 pack of soup mix last evening to make dip. The brown color was leaked through the wrap and there were tiny grey bugs everywhere! I screamed and threw that bug banquet in the trash and after finding it was not out of date and supposed to be good, I took the trash out lest I risk a bug infestation. I have to ask wtf is in there at this point and may never purchase again — ultra scary to know I couldve fed this bug laden mix to my family! I'm really angry that anything processed these days is of poorest quality and ingredients fathomable!

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steven welch
, US
Oct 24, 2020 11:12 pm EDT

I’m pissed my wife was eating the soup that comes from Lipton sealed in a package and one spoonful she noticed this bug . Not only have to worry about covid-19 now I got worry about food I’m buying from company’s! This needs to be recalled look at this bug and I looked at the bug in a magnifying glass and it has hair on his body where the hair didn’t boil off disgusting

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10:02 pm EST

Lipton Tea Lipton green tea

Have used your product for years because got a good deal for the money. All has changed. I do not consume foil. Your new packaging has invididual tea ags wrapped in gold foil. Not only does this mean we get fewer tea bags - by far - than we got in your regular boxed green tea, but foil is difficult to recycle.

Until I get more tea for my money, I have switched to another brand.

Mrs Ho

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3:05 pm EST

Lipton Tea Half filled sealed bottle

A twelve pack of Lipton green tea was purchased from our local supermarket. We noticed that one of the bottles was not filled but was sealed. In this day in age one can never be too sure if it may be suspicious...that is too say tainted liquid could be harmful. We just wanted to bring this to your attention and have saved the bottle. See attached picture

Thank you for your attention

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1:53 pm EST

Lipton Tea Pure leaf tea big cloudy substance

Bought this tea this morning opened it got sonething nasty in my mouth spit it out and looked and found a cloudy substance that looks like a loogie floating around in the bottle. Totaly gross. The internet says its probably mold im allergic to mold i hope i dont get health issues today. Expiration date 3-23-20 batch 1814yy082294. No phone number to call so im gonna have to google it and make a complaint.

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3:27 am EDT

Lipton Tea Green tea

We have recently purchased this product from a local store DMART in Mumbai, India.
The flavour is supposed to be Lemon and honey. But the taste is like any non flavoured tea.
this is not expected of a well known brand like LIPTON.
when we call on the toll free number to complain we are told that green tea is supposed to taste the same. Flavour does not change taste but its only added to it hence called a different name.

This is a case of sheer cheating the consumer.

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9:36 am EDT

Lipton Tea Pure leaf unsweetened black tea

I purchased bottle of this tea a couple of weeks ago while traveling in Northwest Arkansas. I was eating lunch in my vehicle and took a drink. It was so disgusting so
i threw it away and ever since then I have had constant gas and diarrhea.
All of which began about 2 hours after drinking one sip of this tea. I am hoping this will pass soon but thought you should know.

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8:44 pm EDT
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Lipton Tea Lipton tea bags

Came to the us from England back in 1963 loved your tea .the last couple of months tea has no taste even using two tea bags its still watery . The bags break every time you try to make a cup of tea.i never thought i would ever change from lipton . Only its like drinking dish water any more .my question to you what have you done ? I opened a bag last night just to look at the tea leaves it looks ground up spice .such a shame this happened to once a great tea bag company .

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10:16 am EDT
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Lipton Tea pure leaf real brewed tea

I generally purchase 12-paks of the Sweet Brewed Tea (blue label), 16.9 fl oz bottles, from Walmart. Recently I bought a 12-pak that had an expiration date/info of Jul 08 19 and 1449FS (or 6) 12088 2 on the neck.

After opening and begging to drink one bottle, I noticed an odd taste, and an even odder density to the tea. Looking more closely, I noted what appeared to be a growth (almost like pulp in orange juice) in the bottom of the bottle. One of the other 11 bottles had the same funny looking material suspended near the bottom (10 of 12 appear clear). It is NOT sediment. I have attached a picture of the bottle for you to see it.

Walmart said they would not refund the price of the 12-pak as only a couple of bottles appeared compromised. I received poor customer service from the local Walmart regarding this purchase.

FYI: I ONLY drink Lipton Pure Leaf... I won't drink any other iced tea (other than home-brewed from Lipton tea bags).

Can you assist me? Thanks.

Bill Baines

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2:11 pm EST

Lipton Tea lipton tea green tea citrus — single serve bottles 20 oz

I recently bought a Lipton Green Tea Citrus bottle, 20 oz from a local Dollar General store. The cap on it is so tightly sealed you can get open. I have tried every trick I know to open it & it is still not open

Manufactured/bottled by Clinton's ditch company in Cicero NY
upc is [protected]

Something needs to be done to correct this. There is obviously a flaw somewhere in the manufacturing process & quality control is lacking here.
I want something done about this, not just a "we're sorry" response.

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4:28 am EDT

Lipton Tea lipton green tea tulsi natura

I was shocked when I saw There are 24 tea bags instead of 25 in a pack of Lipton Green Tea Tulsi Natura. I bought it from Reliance Fresh, Lewis Road, Bhubaneswar, Odisha. I've counted it many times if I'm excluding one but no there's one tea bag missing. How can we costumers trust your sealed products. We can't open the packet and see it before buying and couldn't return it after opening, so please try to avoid this kind of mistakes.

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2:17 pm EST

Lipton Tea bugs in soup

Just made a pot of Lipton soup and noticed there were tiny worm like bugs floating in it. I checked the package I which it came from and noticed a skin or she'll of some kind still stuck inside. There were definitely some type of insect inside of this package. I've tried contacting Lipton a dozen times but it continously says their circuits are busy. This Is very concerning to me, just glad I caught it prior to feeding it to my young children!

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8:30 am EDT
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Lipton Tea mold!

I just opened a new bottle of the Lipton Pure Leaf unsweetened tea and as soon as the drink hit my mouth I knew something was wrong with it. It smelled and tasted like a cleaning solution. After I rinsed out my mouth, I noticed some type of particle floating at the very top of the bottle. At first I thought it may have been a bug but after looking more closely at it I believe it is mold. It almost resembles a pit but with a fuzzy outside. It has an expiration date of October 2014. I loved these drinks but I won't be buying these ever again. Its absolutely disgusting!

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9:00 am EST
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Featured review
This review was chosen algorithmically as the most valued customer feedback.

Lipton Tea - pure leaf extra sweet tea, tea particles

I'm a regular buyer of this tea and today i found this fuzzy stuff in my tea. my science teacher looked under a micro scope and thinks its mold. it doesn't expire until June 3, 2013. I find it disgusting and i would like for you to investigate it. thank you.

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5:32 am EDT
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Lipton Tea watered down, flavorless tea

I too have used Lipton 100 count tea bags for years, and have always made perfect gallons of tea from this. Over the past few months I noticed after making a gallon of tea using the same amount of tea bags I normally use, the tea has no flavor and taste watered down. What happened? This problem needs to be corrected as I see a lot of people have experienced the same problem and will, if necessary, change brands. Lipton tea, move over. Luzianne Tea wants to shake your hand for the thousands of customers you just handed over to them.

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1:12 pm EDT
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Lipton Tea no longer has any flavor & tea are all torn

I have drank only LIPTON TEA my whole life {except for when the stores didn't have any in stocked when I went to buy tea.} And I buy only the largest boxes of tea you all put out. Well lately not only has the tea not been the usual flavor {I'd say at least the last 3 months ='s at least 4 big boxes} But the last 4 100 count boxes have had over half the bags just fall apart when the hot water hits them in the cup. And I can't believe that I pay top dollar for you alls TEA BAGS only to end up with crappy tasting loose tea.I'll be beyond pissed off if this next {& maybe my last} time I buy your tea bags & they have no flavor & fall apart as well. I don 't mind paying more for your tea when it taste like it has my whole life & no more than a couple {2 tops} tea bags fall apart.But I'm not paying you all top dollar for half a box of crappy tasting tea. I will not only buy different tea but I will buy a different brand ALL TOGETHER! I know that the only thing I'm gonna hear from anyone { IF ANYTHING} about this complaint is a standard e-mail: we got your complaint letter & someone will be intouch with you soon.Yea thats not good enough so I will copying this complaint & reposting back here everyday & sending it to your headqaurters as often as possible until you all make this right! This is just the saddest thing ever that you all think you can not only change the taste of the tea {& NOT 4 THE BETTER} but that you all think that selling me {US} crappy quality tea bags is exceptable.Niether is exceptable! I'm beyond sadden by your companies actions. Shirlie Barone {[protected]@ATT.NET}

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1:01 pm EDT
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Lipton Tea dangerous bottles

I am the second member of my family to get a deep cut on the hand while opening one of the plastic bottles. Just below the cap there is a sharp nipple that sticks out and takes a slice out of your hand. The cut is deep and takes at least 20 minutes to stop bleeding.36

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9:38 am EDT
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Lipton Tea expired drink

I am regarding expired drink from vending machine. I have sent the e-mail to the vendor manager ([protected]@mercury.umd.edu) as below on April 15, 2009.
Hi. My name is Eun Lee. I was studying at the Universities at Shady Grove today and I got a Lipton Green Tea from the vending machine provided by the University of Maryland Vending Services. I had already drank more than half of it when I realized the expiration date on the bottle said November 19, 2007. It's amazing to see that the bottle that had expired 2 years ago still is sold at the vending machine. I have been having frequent urination and I have been feeling a little nauseaus all day.

I just wanted to inform you so that there is no more expired bottles in that vending machine and no one else gets sick.
The vending machine is located on the second floor of building 3. I believe there is only one vending machine on this floor.
Thanks.

However, I have not got any response of the e-mail at all over a week.

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paul tylor
Surrey, CA
Nov 08, 2009 3:46 pm EST

I opened a case of Lipton Green Tea and found a can in the middle with no tea in it and no leakage.

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