The complaint has been investigated and
resolved to the customer's satisfactionResolved Lillian Vernon Co. — Shipping Fees
resolved to the customer's satisfaction
*Beware* Alaska and Hawaii: Lillian Vernon Co. charges extremely excessive shipping charges to Alaska and Hawaii. As stated on their order form: any order for AK and HI must add standard shipping charges and an additional $9.99. It is also noted on the order form that these orders will ship "parcel post" which is standard cheap, slow-boat-to-China USPS delivery. On expedited delivery service, AK and HI must add standard shipping charges + 12.99 + $30.00. That's an additional $42.99! Alaska & Hawaii are two of the 50 United States serviced by the United States Postal Service and are not international deliveries...shipping should not be so high.