Lightstream Loans review: name change on title & car registration 1

Worst customer service I have ever encountered. I have gone to the DMV four times to remedy the situation only to have them turn me away. Lightstream will not send the DMV the title, even when given the proper paperwork and speaking with them multiple times. They will only send me an electronic title that the DMV will not take. Managers and associates have hung up the phone on me. They do not listen, they do not try to help their customers they only try to complicate and further hinder your ability to get a simple request taken care of.

I wish for them to simply follow the same rules that I am getting at the DMV. If I go to the DMV and they tell me one thing, and then you try to contact them to move the process forward, I wish they would be able to assist the request instead of making it more complicated. I feel helpless, and hope there are no other issues going forward.

Dates: May 1, 2018
August 30, 2018
December 28, 2018