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Lighthouse Movers
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Lighthouse Movers Complaints Summary

0 Resolved
3 Unresolved
Our verdict: Engaging with Lighthouse Movers at a 0% resolution rate requires careful navigation. Deep-dive into detailed customer experiences to uncover systemic issues. Critically assess their service descriptions against actual user feedback. When interacting, document every detail, as comprehensive records are vital in such scenarios. Exploring alternatives and understanding your consumer rights are crucial steps. If necessary, be prepared to seek external advice or intervention. In challenging service landscapes, informed decision-making and proactive steps are essential for protecting your interests.
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Lighthouse Movers complaints 3

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Lighthouse Movers Lighthouse Movers, Inc

Lighthouse Movers, Inc. ain't good. They didn't bring our stuff on Friday 2/21 like they said they would. They called us up and said they ain't gonna bring it today 'cause our whole house is stuck in their truck.

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Lighthouse Movers Lighthouse Movers moved our stuff 90 miles to Jacksonville

Lighthouse Movers moved our stuff 90 miles to Jacksonville. When we opened the boxes, we saw that many things were broken or messed up. They broke our new speakers, kitchen stuff, grills, and chairs. They also messed up our 100-year-old wood floors by moving the fridge and furniture wrong. I talked to them a lot, and they said they'd pay for it, but then they stopped answering my calls and texts. I have emails, pictures, and a contract that shows I paid for the move and extra protection. I want to tell people not to trust them and maybe go to the ComplaintsBoard.com. If they don't fix it, I'll get a lawyer.

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Lighthouse Movers Move out date was on 3/20 and it was just okay

Move out date was on 3/20 and it was just okay. The movers were slow and kept looking at their phones. I even helped them move to speed things up but it was still frustrating. However, they did a good job packaging and protecting our new Sony BRAVIA 4K UHD 55" TV. We left the Sanus Mounting Brackets on the TV as it is easier to handle. The items were stored in a clean and dry facility for $300 per month for 36 months. Move in date was on April 19th and the two gentlemen that moved us in did a nice job. However, some boxes were crushed, damaged and stained. Rugs and furniture were visibly stained, covered in mold and mildew and damaged. Clothing, bedding, irreplaceable memorabilia and other items were broken, covered in roach and animal feces or damaged due to mold, mildew and water staining. Our TV and several items were still missing. We filed a claim and got our TV and a few miscellaneous items back 30 days later. The TV was in different boxing with different mounting brackets attached. The reason given was that it was moved to the office as a leak occurred at their storage facility. We are still missing some items and have not heard back from the POC or Owner. We are still waiting for a resolution.

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Is Lighthouse Movers legit?

Our verdict: Complaints Board's thorough examination reveals Lighthouse Movers as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Lighthouse Movers stands out for its commitment to quality and security. Clients considering Lighthouse Movers should delve into its customer service record to gauge compatibility with their expectations.

Lighthouse Movers earns 91% level of Trustworthiness

Perfect Trust Endorsement: Lighthouse Movers achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

Lighthouse Movers has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

Lighthousemovers.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Our scan shows Lighthouse Movers website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information.

Lighthousemovers.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Lighthousemovers.com you are considering visiting, which is associated with Lighthouse Movers, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Lighthousemovers.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The lighthousemovers.com may offer a niche product or service that is only of interest to a smaller audience.

Overview of Lighthouse Movers customer experience

Lighthouse Movers has received numerous complaints from dissatisfied customers. Many have reported damaged or missing items, poor communication, and unprofessional behavior from the movers. Some customers have also claimed that the company overcharged them or added unexpected fees to their bill. Overall, Lighthouse Movers has a poor reputation among consumers and should be approached with caution.
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Lighthouse Movers contacts

Phone number

+1 (904) 217-1000

Website

www.lighthousemovers.com

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