The complaint has been investigated and
resolved to the customer's satisfactionResolved Lift SP Multi-Peptide Serum — Never Ordered
resolved to the customer's satisfaction
Yesterday, 3/31/09, we received a package from Lift-Revive which included Lift SP Multi-Peptide Youth Serum and another jar of Revive SP. The package included a letter from Dr. Stephen Jepson congratulating us on our order. We have no recollection of ordering either of these products! Also, there was no invoice included in this package. We have since gone through our credit card statements and are in the process of looking for any errant charges that we can't identify. I did a little online search and did find a website for these products but it is "no longer taking orders" and isn't active. And I went to the website: verifyyourorder.com but since I don't have an order/confirmation number, I am hesitant to type in any other information. This "false order" has never happened to my husband or me before, and I am very concerned about how I can go about finding out more about this order and if there's been any access to my financial information/credit cards.