The complaint has been investigated and
resolved to the customer's satisfaction


I recently had a set of 3 screening with LifeLineScreening.
I received a conformation E-Mail and Call just before the testing date.
Imagine my surprise when I arrived for the tests, they did not have the testing equipment or one of the machines to do the tests! {they made no phone calls to let those who had paid of this surprise}
After waiting over an hour, I had 2 of the tests done, they were rushing people through like cattle! and they gave me a new appointment for my MAIN test for another place & time. I ended up driving a total of 75 miles total. Then they credited may credit card for $36.00 and recharged it $45.00 because the test were not performed at the same time! I called them on this and was promised a refund, I have since called them 3 more times spending hours on the phone and have yet to receive my $8.37 refund!
My advise: say no way to LifeLineScreening! Life Line Screening

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions