Levi Strauss & Co.
reviews and complaints

I have purchased over 12 pair of these jeans for my husband in the last year and almost every pair has torn and frayed on the inside corner of the back pockets within several weeks of original purchase. He has been wearing this brand for decades and never had these problems until the past year. Why has the quality declined so much? He used to wear Levi's for years and now we have to replace them every 2 to 3 months. I would expect them to last so much longer for the price.

I have worn Levi jeans for over 50 years and have never had this problem. The last 4 pairs (2 pair 505 and 2 pair 550) I bought in the past year have all had the same belt loop tear away from the cloth leaving a hole in the cloth. It only happens to the loop on the left side of the leather Levi label. The loop stitching does not come loose, just the loop tears the denim cloth. (Picture included below.)

After 3 months, the jeans ripped in the crouch. See pics. They are 505 W34 L30 Regular Cut

I have worn Levi's my entire life. Over the last two years ever pair purchased has split. I thought it was because they were from Honduras or Amazon. Amazon would not warranty after 30 days. All 3 pairs split after 2-5 of wearing. I then went to Belk and purchased Levi's made in Mexico. They lasted 2x's. I know it is not the size because they are actually a little to large. It is a shame to have such a great company producing such poor quality. Today was my last day owning a pair of Levi's. Time to find jeans made in the USA again!

I purchased 4 pairs of levis bootcut ladies jeans from Walmart and within 6 weeks, all 4 pair had worn out in the crotch/thigh area. 2 pair of those not only wore out in the crotch/thigh area, they ripped out in the back pocket as well as the front belt loops and crotch/thigh area. So, I purchased a couple more pair in a different size and they seem to be holding up a lot better. 4 pair is more than $80 worth of jeans I was forced to just throw away. Unfortunately I do not have pictures as I was very upset and just threw the jeans in the garbage. I will most likely never purchase levis again because I'm not taking a chance on wasting anymore money. I purchased teh smaller sizes because I could only find sizes 2 and 4 in levis at the time.

New levi’s hardly worn and belt loop came off

I may have purchased my final pair of Levi's.

Bad enough I have about a half dozen pairs of otherwise fine 507 Boot Cut jeans with belt loops that have ripped out, making the unwearable.

But now Levi-Strauss has decided to weaponize their HR Dept to target anyone that doesn't abide by their shameful Woke rules.

Reverse racism is still racism.

How to resolve my complaint to my satisfaction and stand a shot at retaining my life-long patronage:

1. Send me a half dozen 507 Boot Cut jeans, and

2. Publicly rescind your disgusting, anti-freedom Woke HR rules, and

3. Publicly fire the [censored] who signed-off on those despicable Woke HR rules in the first place.

I'm 61 years old and I live in Texas. I've been wearing Levi's since the 60s, including overseas when deployed with the U.S. Air Force. If Woke with poor quality is the new Levi-Strauss, Levi's won't be part of my future.

Garbage company giving into the woke mob and treatment of Jennifer was despicable. Best leader the Co. ever had and they pushed her out for having brain and self thinking. Pressured by board members and ceo and tried to pay her off to be woke and give into the mob of idiots. Libtard bay area and disgusting views. Guess they're so big they don't care to lose customers and push out top leaders. Shameful and pathetic company. 🖕

I have 5 pair that all have holes that started at the corners of the pockets. 2 of the 5 pair have actually ripped in straight lines. Pictures will be attached. If there is a way to fix that will work. If not replacement would be great. I have worn this style for 30 years. At this rate I may have to find a new brand. Thank you for at least reviewing this

I have worn Levi 550s for several years. They always seem to wear out and rip in the crotch after a couple of years. Recently I purchased the 550s, washed them, and wore them one time and that day the crotch ripped after 2-3 hours of wear. I returned the jeans for a new pair. I wore them once, again for only hours. The crotch just ripped out. Whatever changes have been have made the jeans are now practically useless. Levi’s were my go to jeans since the1980’s and now I am running from them….sad day

My Name is Allen Linson

I purchase a pair of boots 51882409H size 10.5 and on Saturday Feb 5th 2022

the right upper eyelet pull straight through. this was only the third time wearing them sense they were purchased. I have enjoyed the all of my Levi products till NOW. this has left me a little soured to continue buying any Levi products!

I have taken pictures of the boots and where the upper right side eyelet pulled through.

if you wish my email is [protected]@outlook.com

Thank You for your tie in this matter.

Sincerely

Allen R. Linson

I’ve only worn these jeans a few times. All of the times were normal wear I wasn’t using these as work pants just out and about errands etc. the pants ripped all the way down the back at one pocket and started ripping at the crotch and other back pocket. I really expected better quality from this brand.

First of all, let me say, I typically do not do things like this and complain about a product, but I have to say I grew up on Levis, (56 years), my father and grandfather would wear nothing but Levis. My husband would wear nothing but Levis. We will be changing to another brand. The quality of your product has been going down for some time, but I finally had the straw that broke the camel's back, so to speak, this past year. Over the last 10 years (approximately), I have had more Levis rip, tear, seams bust, zippers pull apart, etc. than I have ever had from your product in a lifetime. We have typically gotten rid of Levis, because we out grew them, not because they wore out. I cannot say that any longer. My husband jeans seem to rip more frequently than ever before. Not from abuse, mind you. They just rip in the wash, sitting down, putting his wallet in his pocket, etc. Yes, he has ripped some over the years from abuse or working on something. My frustration really hit the roof this past year. He went through 6 pairs of jeans within a few months. I was like, "Are you kidding me?" However, we threw them away and purchased new ones, complained to ourselves and went on. Well yesterday was the final straw. He put on a pair of Levis that he received as a Christmas present. This was the 2nd time he has worn them. The 1st time was going to church. He doesn't wear his jeans as often as he has, because he has work uniforms now that he spends most days in. We went out to lunch after church and as we were standing in line, he said he felt a draft and looked down and the side was about ripped 7 inches. When we got home and he took the jeans off, we noticed several other places that had ripped or frayed. At that point, I decided it was time you heard from me. We work hard for our money and I am tired or wasting it on what used to be a good product, but it seems like everything else in the world, the quality has went down and the prices went up. I have had enough and I will spend my money elsewhere. I felt you need to know of my decision, not that my purchases will affect your bottom dollar, but as I have seen as I was looking for the contact information to send this email, obviously a lot of other people have been have the same issues. It takes a lifetime to build a good reputation, but a moment to ruin it for a lifetime. I would say your reputation and quality is not the same that it was at one time.

Every pair of Levi's I buy the fabric ends up getting puckering in it... I noticed this several years ago and I stopped buying Levi's jeans. I decided to give Levis another chance and same thing is happening, they don't even last a few months! This happened a variety of styles, Levis Signature, Levis 715, etc.

I purchased 2 pairs of the 505 Regular blue jeans on 12/30/21. I tried them on in the store and they fit me perfectly. I wore them today when I had to make a short trip to my friends house. After a few minutes of driving I noticed a pressure point on my lower back at my belt line. When I got back home I looked at the area of concern and where the pants get overlapped and sewn the area is probably about 3/8" thick and very stiff. I will be returning them to Kohls where I purchased them. I have bought your blue jeans for as long as I can remember maybe 30 years or more.

Best Regards,
Mike

Hello - about 4 months ago I bought a pair of 505 jeans for work. I haven't bought your jeans in years for cost reasons. I usually wear Kirkland (Costco) jeans for work. But they tend to wear out and tear within a few months. So I thought I'd buy a pair of Levi's. I remembered them to be durable and comfortable. Which is why I was surprised that it tore right below the zipper when I vent down to pick up a box at work. Luckily there was no one there at the moment and I was spared the embarrassment.

Your quality has somewhat diminished from what I remembered. My Levi's lasted years! Suffice it to say that I was very disappointed considering they're three times the cost of Kirkland jeans.

Please improve the quality of your product. It's an American icon known throughout the world.

Thank you for your time.

Eldon Manuel
[protected]@comcast.net

Hi I had bought 5 pai of the button fly jeans from you last summer and 3 of them had the crouch rip out on to a hole o I was told to take to kohls and return them so I did. Then a few months later two more of the did the same thing to me and now I have one pair getting ready to do it again. So iam down to one pair of jeans out of 5 pair left. Iam disabled and o disability so I can't afford to go buy another 5 pair of jeans. So sad I love levi jeans until now. I hope you guys can make this right for me some how. The first five pair I bought was from you online so you should have all the proof of the purchase. Right now iam down to one pair out of the five and this pair it about to get the hole in the same place as the other ones. Can't upload all the pics says the file is to large. But believe me have pictures of all the jeans if you want them.

I bought 4 pairs of Levi denims when visiting Las Vegas December 2019.(from New Zealand). 3 of the denims have torn in the crotch area (2x314 (straight) & 1 x 711(skinny) ). The 4th denim (315 bootleg) has a long stretch mark, like bubbles on the front leg. I paid so much for them and now I am stuck with them. They are not the quality I expected. I don't know if I can get them replace in New Zealand

I purchased 2 of Levi's 502 Flex jeans for my son on 11/9 and 2 more pairs on 11/13 through Kohl's website.

One pair ripped at the back pocket after being worn only 6 times. I expect Levi's to last longer.

My son does not work in construction trades, he is a college student who does not carry anything in his back pocket or engage in any sort of horseplay.

I want this pair of jeans to be replaced.

I DO NOT want to return them to Kohl's. They don't ever have his size and I do not like shopping in person due to crowds and COVID concerns.

I will be happy to mail these ripped jeans back to you if you send me a postage paid envelope, bag, or sticker.

Thank you in advance,

Jeanine Ferguson

This pair of shoes was purchased only 3 months ago and are completely separating between the sole and the shoe. Store will not return stating not their policy after 30 days of wear. I have always been happy with Levi Strauss products until now. No reason this should occur when the shoes are so new still. I believe that this pair was improperly glued/stitched at the factory.