Leon's Furniture reviews and complaints 2
View all 722 complaintsLeon's Furniture - Recliner sofa
Dealing with the Barrie Ontario Branch:The latch for the recliner failed. I emailed customer service, waited the 3 days, ZERO response so I called them. The warranty on mechanics was supposed to be three years. They asked me to call the manufacturer in China for a repair, or they would order in the part (several weeks) and I would have to pay a labor charge to have it installed. 5 minute job. I will NEVER buy anything from Leons again, their warranty is virtually worthless. I will just buy the part from Amazon for 18.00 and repair it myself. Thanks for nothing Leon's
Desired outcome: NOTHING I have just said screw em, I will never buy anything from them again and neither will anyone in my family.
Leon's Furniture - lg
I purchased an Lg tv 70 inch TV from Leon's on September 13 2019. I also purchased an extended warranty. Television was delivered cracked on outside and inside (most damage visible only after plugging in the unit). It has been over a month now between Lg and Leon's. No one wants to take a responsibility. They are trying to find out who's fault it is. I know it is not mine. Tv sets on my floor and presents a danger to my child and my dog. I heard many promises and to be patient. It is radiculs. no one wants to take care of the client. Do not buy from Leons. Do not buy LG products.
Hi Lilianna.
Hopefully I can provide some assistance.
There a few concerns you're running into. The crux of the problem is signing for a damaged product. Unfortunately physical damage is normally not covered under either manufacturer or extended warranty. By signing for the product, the seller and delivery company are also off the hook.
You've either purchased the 600 or 800 series. Unfortunately, unless you upgrade to a 75" or downgrade to a 65" LG is your only O. E. M. option.
Respectfully, you might want to just replace the unit out of your own pocket. It may not be worth your time to try and shake out money from so many other groups.
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