Leon's Furniture — customer service
A 3 month long issue I've been trying to resolve with Leon's, and I would appreciate it if anyone has any pointers...
aside from reiterating the painful process we've been through, and that at least one CSR said we could get a refund, is there anything else I can do/say to Management on Monday to get the refund processed?
Spoken to Hope, Shoe, Amanda, Sarah and list goes on...
They all claim to be Manager/Supervisor . Cannot share their last name when asked, cannot resolve the issue & very arrogant .
I'm thinking I would ask for the Customer Service phone number for Leon's Head office. If that route doesn't work, then what else can I do? Should I file a complaint with the BBB?
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