The complaint has been investigated and
resolved to the customer's satisfaction
Leona BolashUnauthorized Charges

On April 5, Value Max debited $19.95 from my account without prior authorization. This seems to be a link from Intelius which I also used. I have also been charged $19.95 from Intelius as well. I had to call my brokerage firm to report both of these unauthorized charges against my account and am in the process of having my debit card changed because of it. These unauthorized charges almost caused me to overdraw. Please advise what to do from here?


  • In
    Intelius_Customer_Support Nov 05, 2009

    It sounds like you have accepted a third party company’s offer that is advertised on the Intelius website. If you no longer wish to be enrolled in that third party company’s service, please call [protected] Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.