The complaint has been investigated and
resolved to the customer's satisfactionResolved Lenox Lending Group — Loan Scam
resolved to the customer's satisfaction
I applied for a loan over the internet and was contact by a representative, Emma Green, from Lenox Lending Group supposedly in Providence, Rhode Island. I was told that I was approved for a $5, 000 loan, but had to pay an $800 Collateral payment due to my credit history. I did research on the company and didn't find anything negative. I even had a friend from Wells Fargo review the Loan Agreement which appeared to be legitimate. I became suspicious of the company when Emma Green contacted me from a cell phone number which is registered (reverse phone number look up) in Ontario, Canada. Not to mention the fact that she had a Canadian Accent. I phone the [protected] number and pressed zero to see if I could talk with anyone else in the company to verify legitimacy. A nervous man answered also with a Canadian accent and hung up on my after I started asking more direct questions. When I try to call the number back, they pick up the line and hang up or I receive a busy signal. Unfortunately, I provided a copy of my Social Security card, Drivers Licence, and Paystubs along with my bank information. I had to close my bank accounts to prevent them from removing the $800 and report this information to the Attorney General, Credit Bureas, and the Better Business Bureau. I thought that I was being careful, but I was fooled along with many others it seems.