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Leatrend Customer Service Phone, Email, Contacts

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www.leatrend.com
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1.0 3 Reviews

How responsive is Leatrend's customer service?

0 Resolved
3 Unresolved
Absolutely frustrating 🫠
It's quite possible that Leatrend is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by Leatrend's silence.
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Leatrend reviews and complaints 3

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11:56 pm EDT

Leatrend merchandise was never received

A purchase was made in the first week of September 2019 of 4 items. After 20 days I requested an update on when the items would ship. I was told they were having issues with their supplier and it would be a few more days until tracking info could be provided. I emailed again at 30 days and was assured the package would have expedited shipping and arrive the following week. I did not arrive. I followed up again in mid October, but no response has been provided. After multiple requests by email no response have been given and no merchandise has been provided. I am out $100. Please shut this website down.

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C
10:50 pm EDT

Leatrend Wrong amount taken from my account!

I placed an order yesterday (31/08/19), that came to $60.97 including shipping, after a $5 discount code was applied.
I have just seen that $90.80 was taken, which I did NOT consent to!
I would like a phone call explaining this & the extra $29.83 returned immediately please.
My phone number is +[protected]
My name is Clareece O'Brien & my order number is #3501.

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11:50 pm EDT

Leatrend customer service on cancel and return order

I ordered a pair of sandals order number 1282 on 3/31/19 and that order did not ship till 3 week. When received the quality is so poor and did not look at all like the pic on the web site. Pure garbage. I ordered another pair of sandals on 4/14/19 order number #1323. Since I was having such a hard time getting my first pair I canceled this order and did find out that they did not ship so I was told that it was canceled but I still have not seen my money refunded. The customer service email doesn't work and and not get an email to work for them. I was able to use instant messenger to reach them but I have several messages sent but little reply back. This is a such a scam company and I would never recommend them to anyone. I am making every effort to post my experience with them and to word out of how horrible a company this it. Considering contacting better business in london. After all and email to every buyer beware site I can find will stop someone else being ripped off

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Tammy Washington
, US
Dec 13, 2019 11:00 am EST

Hi no phone number just an email and here it is 3 months later and I still have not received my item. I just tried to contact them again and they're saying that that last item is not available and when I try to access the website it's not available!

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Tammy Washington
, US
Sep 24, 2019 6:42 pm EDT

I am also very disappointed in this company I ordered three items back on September 6th after about two weeks of not hearing anything I requested refund well I was told that they're trying to hurry up my shipment a week ago and I still have not heard anything about a refund or my shipment order

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Charlotte haynes
, US
Dec 09, 2019 11:42 pm EST

How did u contact them do they have a number

Is Leatrend legit?

Our verdict: Complaints Board's thorough examination reveals Leatrend as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, Leatrend stands out for its commitment to quality and security. Clients considering Leatrend should delve into its customer service record to gauge compatibility with their expectations.

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