Menu
CB Retail Stores Liquor Control Board of Ontario [LCBO] 617 Victoria St N, Kitchener, ON, N2H 5G3, CA
Liquor Control Board of Ontario [LCBO] company logo
Liquor Control Board of Ontario [LCBO]
reviews & complaints
Liquor Control Board of Ontario [LCBO] company logo

Liquor Control Board of Ontario [LCBO]

617 Victoria St N, Kitchener, ON, N2H 5G3, CA
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
11:00 am - 6:00 pm
Sun
11:00 am - 6:00 pm
ComplaintsBoard
S
4:58 pm EST

Liquor Control Board of Ontario [LCBO] - Terrible customer services..

I arrived at the store to find a long line.. As I made my way up to the cashier.. That was clearly open.. As there were about 5 of us in her line.. When I was to cash out.. She promptly hd to change the garbage.. Take it to the back.. Slowly.. And slowly return to her register.. In the meantime.. Another cashier opened up.. And was taking customers that were in that line.. I stood there for quite some time.. The guy behind me was complaining also.. That cashier was rude.. And it was very ignorant of her to leave us standing while she slowly returned back to her register.. Where she then proceeded to mess around with bags and everything but customers.. All the while having her back turned away from us.. The customer service is ridiculous in that store.. They yell at you if you miss step.. They leave you standing g while waiting to pay.. And they speak rudely.. I'm going to change my liquor store.. But I shouldn't have to do that because of rude employees.. Thank you..

Desired outcome: For employees to not be so hating there job

Read full review of Liquor Control Board of Ontario [LCBO]
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.