LBC Express — unethical behavior | wrong transaction details
To whom it may concern,
I am highly dismayed and upset to what I had experienced yesterday at the said LBC branch. Your girl associate (I do not know here name) who processed my LBC parcel, [protected], missed to put the right amount to collect from the recipient. She put 1080php instead of 920php. Now, the recipient no longer wants to receive the parcel nor make an arrangement with me in paying the excess amount. The recipient already requested to cancel the parcel. So, aside from losing a sale, I will lose 170php for the transaction fee.
Your associate should be taught good attitude and excellent customer service. Yesterday, you could feel that she was very dismayed with the queue of waiting customers. She barely speak and already dismissive.
I would love to hear ang progress on this complaint. This is the worst experience I ever had so far.
Attached is the transaction receipt.
You may contact me at [protected] or via email [protected]@gmail.com
More LBC Express Complaints & Reviews
- LBC Express - delivery of item from shopee 
- LBC Express - please get in touch with us through our official customer care channels. 
- LBC Express - my son called me a liar 
- LBC Express - shipment issue 
- LBC Express - delay delivery of passport (tracking #: 179784127266, mary jane gaza)
- LBC Express - package was sent to the wrong address
- LBC Express - I am complaining about that 2pcs of t-shirt.
- LBC Express - mistake in the address, mistake in tel #
- LBC Express - bag shipment
- LBC Express - documents undelivered