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lost cargo
Lbc express, a courier, who has always boasted itself as 'hari ng padala' had stupidly lost my documents and not even informing me right away! How despicable that I wont be able to know such damn occurrence if I have not been so insistent myself in following it up! Imagine their office's 3-week hibernation before they finally told me of the loss... No calls, no texts came from them unless I made the first move! How detestable! I was so damned-at-ease at the time I thought my documents were safely delivered to tel-ppt when all the while their idiot staff/employee had lost them only god knew where... And not even advising me immediately! They were just like sitting ducks there doing nothing! What an outright negligence! I was doomed to have relied on them! Its true that I was able to refund my money but that certainly could never make-up for the lost days! Damn lbc express for the delay and trouble they have caused me!
My son called me a liar
Nov.19 lbc team singapore pick up my package, they promise me that before christmas it would arrive in palawan phils. Upto now jan.7 no sign of my package. Inside was supposed to be my gifts and cloths for our 2 boys for christmas. Yesterday I called to check, then to my supprise my 7 year old son called me a big liar. My heart was broken I could not talk anymore. How could anyone pay the damage cause to me by this situation. I hope this would not happen to others. For lbc you say hari ng padala, please live up to your motto.
Computer got have damaged when we received it
My name is Fernando Lacson phone no [protected] e-mail Doggyron60@aol.com
Please response I’ve been trying to reach you for a long time. The package got damaged last December
Good day!
I have a concern for the item I just picked up yesterday on the LBC branch of Cabanatuan. I sincerely requesting to hold the payment and don't give my payment to the shipper since I received Fake item. I request for the refund and I will give back the item to the shipper. Tracking number is [protected]. Thank you!
My tracking number is not working, laging sinasabing not valid anong dapat gawin, tinatrack ko ng paulit ulit pero not working puro not valid almost 2days na nasa robinson santiago lbc yung item ko
Ang sungit po ng staff niyo sa Sta. Cruz, Lubao, Pampanga branch. Kapasok pa lang namin, ang cold na ng treatment, what more nung nagtanong kami twice. To be fair, first time namin sa LBC. :)) I may consider she's having a bad day but so do I. I hope next time things will be different. :))
Bat ganun naman walang kwenta ung lbc express delay ung delivery. Lage nalng failed sa status sa online ni hindi man lng tumawag or magtext mkita mu nlng sa online failed wag ganun kz kylangan ko ung parcel [protected]
Yan po tracking number nia sir
Release authorize representative
Hindi ko kilala ung taong pinagbigyan ng dapat para saakin
I was expecting my package to be delivered within this day and yet NO ONE bothered to call my number that I have provided. Is this a poor attempt of the rider that he's too lazy to do his job? Please fix this
My tracking number:
[protected]
Cellphone number: [protected]
1 week na hindi parin na dedeliver ng LOWER RIZAL TEAM ung parcel na pinadala ko sa kaybigan ko! Laging nalang unlocated kahit binigay ko na lahat ng landmark. Meron din naman number ung receiver bat nila i call para naman ma send nila?!
Tracking No:[protected]
They send a message that that package is for.delivery today. And they don't show up.
Next day they do the same, and again don't show up. What a waste of time!
Tracking number [protected]. Philippines.
A parcel was sent from lbc chicago to philippines last saturday nov.4, I cant use the tracking number that is shown on the receipt. It says "We didn't find any records."
1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.
2. Navigating to the complaint form: Locate the 'File a Complaint' button, which you can find at the top right corner of the website, and click on it to start the process of filing a complaint.
3. Writing the title: Craft a concise title for your complaint that encapsulates the core issue you have with LBC Express. This title should be clear and to the point, allowing readers to understand the nature of the complaint at a glance.
4. Detailing the experience: In the complaint details section, provide a thorough description of your experience with LBC Express. Include key areas such as:
- Service issues: Delays, lost or damaged parcels, or poor customer service.
- Transaction details: Dates, tracking numbers, and any relevant receipts or transaction references.
- Nature of the issue: Describe what went wrong with your delivery or service experience.
- Resolution attempts: Outline the steps you took to resolve the issue with LBC Express, including any communication with their customer service.
- Company's response: Detail the response or lack thereof from LBC Express regarding your complaint.
- Personal impact: Explain how this issue has affected you personally, whether it be inconvenience, financial loss, or other impacts.
5. Attaching supporting documents: Attach any relevant documents that support your complaint, such as receipts, correspondence, or photos. Be cautious not to include sensitive personal information that could compromise your privacy.
6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial loss you have incurred as a result of the issue with LBC Express. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution to your complaint.
7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that the information provided accurately reflects your experience and that your desired outcome is clearly stated.
8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.
9. Post-Submission Actions: After submitting your complaint, make sure to monitor your account for any responses or updates from LBC Express or other users. Engage with any replies to provide additional information or to follow up on your complaint.
Overview of LBC Express complaint handling
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LBC Express contacts
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LBC Express emailscustomercare@lbcexpress.com100%Confidence score: 100%Support
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LBC Express addressSM City Cebu, Cebu, Philippines
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LBC Express social media
Most discussed LBC Express complaints
My son called me a liarRecent comments about LBC Express company
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I ordered fries chicken it was disgusting
I'm not happy with it it was not fresh brown fries oli never change I wasted. My money. Tried to call they said l will call back
They never called.l m not going to oder from.again I wonder how many people buy food there. They are good telling lies about the food. They shouldn't open the restraint. Fries they were like 💩 all's after memory.lm so disappointed 😞 .