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La Quinta Inns & Suites
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1.1 693 Reviews

La Quinta Inns & Suites Complaints Summary

16 Resolved
677 Unresolved
Our verdict: If considering services from La Quinta Inns & Suites with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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La Quinta Inns & Suites reviews & complaints 693

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3:11 am EST
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La Quinta Inns & Suites la quinta inns & suites viera / melbourne florida

The reason I am complaining is because of August 04 2017 I was hired at the la quinta in viera for a job with a couple more young ladies By a manager name James. And I was working there no longer than 2 days before I was fired by a different manager who didn't hired me, Trevor Dailey... From the time I met this manager he gave me a dirty look like I wasn't welcome to work at this hotel I was at, had me thinking for a moment was it because of the color of my skin tone was he racist and the reason I was really fired by defending an black person of how he treat blacks like their his slaves, and he talks about his employees in public for guests to hear his conversations with other employees. I really believe this company really need to send a better person down to Florida to manage that hotel, because I'm pretty sure the guest even complains about him and their rooms.

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Update by RosaBee
Jan 17, 2018 5:26 am EST

I feel i was never given a chance to show off my skills and experience for that job and i wouldn't ever work back there any more if i was offered a job back and i doesn't have any problems with black people's because i am a white women i been married to my husband 18 years in he is black and we have 3 bi- racial mixed babies. So i would never misjudged or down rate another race because of something i dislike about them who am i to judge anyone i am not god not even a judge have the right too ...

Update by RosaBee
Jan 17, 2018 3:22 am EST

I really think this manager fired me over discrimination...

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11:13 am EST

La Quinta Inns & Suites staffing behaviors and no consideration for families

On New Year's Eve my family and I wanted to have a night out of the house just swimming and playing. We were approached several times in the pool by a couple telling us that it was a swinger gathering at the building that night, the male of the group, several staring like pigs really, kept asking me to go to their room right in front of my kids and husband. My husband told him to back off several times and he kept trying, when we were walking away three other couples in the pool room started laughing at us, our kids are 7, 8, 10 they were grossed out about the pool and thought they were creepy for trying to be nasty with me. The kids wanted to stay in the room the rest of the night so they didn't harass me anymore, they didn't even want to go get breakfast in the morning because of the situation. I think things like this need to be advertised for regular guest don't throw away money, my family thanks you for the best New Years ever. By the way customer service is very rude also.

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6:14 pm EST

La Quinta Inns & Suites lost personal belongings

Mr. Cline,
I am writing to you as I cannot get any satisfaction or response from the General Manager at your La Quinta Inn & Suites in Collinsville- St Louis, 6 Gateway Drive, Collinsville, IL 62234 - Angela is the General Manager.

My husband and I always stay at your La Quinta hotels when we are travelling from Canada to Arizona and again on our return journey to Canada.

On this occasion we arrived in Collinsville on November 29th, we had a problem with the fridge not working and the house manager came and replaced the fridge for us, everyone was very friendly and our room was lovely (as usual). When we were leaving the next morning (30th) my husband was packing the car and I was seeing to lour little dog and packing his bedding up etc and totally forgot to collect my overnight cosmetic/toilet bag from the bathroom (it was on the top shelf where the towels were situated). When we arrived at our next destination in Tulsa I realised my toiletry bag was not among our belongings.

We called the hotel in Collinsville to advise of our problem, we were advised by the receptionist that they could not check lost and found at that time and to call back l the next day. We called back and were told that no bag had been handed in to the lost property. But we were told that the General Manager would be notified and a further check would be made and the General Manager would call us back one way or another. Needless to say we never received any call back. I did not call back as I was giving them ample time to check with all cleaning staff etc for the bag.

We arrived in Mesa on Saturday December 2nd but as we had no phone or computer hook up until yesterday (December 4th) I could not contact the hotel.

I contacted La Quinta yesterday (December 4th) immediately after getting our phone service and spoke to someone on reception (male) I re-iterated the situation to him, he advised he would check the lost and found and get back to me momentarily. After 45minutes I called him back and he advised he was waiting for the house manager to get back and then he would search for my bag (no mention of the reason for not returning my call sooner). I also made mention of the General Manager and asked that she call me as soon as possible (you guessed it, no call back).

Today I called the hotel again, I had to explain my story again, get the same response "I will check the lost and found" he put me on hold for about 5 minutes and upon his return he advised that there was no toilet bag, and unfortunately Angela the General Manager was not in as yet but he would leave a sticky note on her door and she would call me upon her return. He further advised that the General Manager was aware of the situation - but still she did not bother to call me.

About 1hr and 30mins later I called back to the hotel only to be told that Angela had left the hotel about an hour ago. He said that maybe his colleague had not put a sticky note on the General Managers door, so obviously my bag was of no concern to him either.

I relayed my story again and received a nice apology from the male receptionist but at this point I was in a rather heated state, I advised that the General Manager was supposed to contact me but so far had dodged my calls. I advised the receptionist that I was very upset, I knew exactly where my bag was mislaid and the only person to enter the room (as far as I knew) was the cleaner. He advised that the cleaning staff handed in all the found goods and they went into the lost and found room - but alas there was no bag with toiletries in said room).

My bag contained all my personal stuff needed for my journey including expensive creams, my hairbrush (I have had for 30 years) my Opium body lotion (which cost about $85 a bottle) and many more things, including my jewelry (although I cannot swear to that as I cannot could quite easily have forgotten to pack the bag I prepared that contained my jewelry) I can only verify that fact upon my return to Canada in April.

I did advise the male receptionist that I was going to send an e-mail to you and also if I did not hear from the General Manager tomorrow that I was going to post on social media about the treatment I had received from La Quinta, Collinsville. I also told him to advise the General Manager of this and I informed him that he did not have to apologise to me on her behalf as it was not his doing.

I realise you cannot retrieve my belongings but I do not understand how a large bag can suddenly disappear and nobody wants to investigate it. But I think there should be some action taken regarding the callous way the General Manager has handled (or not handled) the situation.

I remain,
Yours Faithfully
Frances Maika

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9:39 pm EST
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La Quinta Inns & Suites my stay

Made reservations appx 3-4 wks prior to my stay. Requested bottom floor as I am disabled, and requested room close to the pool. Upon my arrival for check-in, I was assigned to 2nd floor, rm 220, I explained that was NOT what I has requested, that I was disabled and also have claustrophobia and therefore could NOT get on the elevator! The guy that checked me in, informed me that was the room that was reserved for me! Upon our arrival to rm 220, after climbing the stairs in great pain and difficulty, we arrived in the room, the heater was stuck on and temp was appx 90 degrees. Housekeeper across the hall came n tried, informed me they would have to move me to diff room. I informed her of my complaints and followed her back down the stairs! She returned to me with cards for a new room! Rm 215. I again questioned her, she had no response! I approached the guy at the desk again, he refused to even check. I again climbed the stairs to the 2nd floor, n upon arrival in the room had to use the bathroom. When I walked into the bathroom, I noticed toilet seat was up and brown spots were on it! I got a sanitary wipe n cleaned them off, it was fecal material! Also noticed dirt around edges of the floor! Was a dirty, nasty room and a terrible experience! This was your facility in Lawton ok. On Dec 02, 2017. I was definitely NOT satisfied! I even confronted the housekeeper about the fecal material she had missed and she said, "sorry about that"! Really! I bought supplies and cleaned the room myself as I had a child with me. Her name was "Dawn"!

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4:07 pm EST

La Quinta Inns & Suites appearance & non-working toilet/tv

We decided to select a La Quinta property while in NYC after having stayed at La Quintas in the past within the state of Florida where we currently reside. Unfortunately, the outcome was not what we anticipated. The mold in the bathroom ceiling and curtain was the real shocker, along with the lines across the TV screen (no clarity) the non-flushing toilet and the non-draining tub post showers.

Attached are the pictures for your review.

Case#[protected]
Raynard Herbert

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MayCase
, US
Dec 07, 2017 2:09 pm EST

Hello,

My name is May, I am a case manager at Casemark. I have read your review and I am positive I can help you recover compensation.

We at Casemark want to create a better consumer experience and encourage accountability among businesses. Which means that our goal is to support consumers and provide them with professional representation.

On behalf of many satisfied customers, we were able to successfully negotiate and recover significant compensations in cases similar to yours. We can work on your behalf and recover the financial compensation you are seeking from the company. We take care of all the difficult paperwork and time consuming communication with the companies.

I know that getting compensated is never easy, but we have the knowledge and experience with these kind of cases and we will fight for you every step of the way.

If you are interested in hearing more about the ways we can help you, Please contact me at: may@casemark.net.

Sincerely,
May Jackson

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2:43 pm EST

La Quinta Inns & Suites unethical / rude behavior of a so-called general manager at la quinta inn in mesquite

Date of incident: 11/22/17
Client number: P60190158
Description of incident:
I called the La Quinta Inn in Mesquite Texas at approx 1500 pm on 11/22/17 to cancel my hotel reservation as my guests from Florida had cancelled their travel plans for thanksgiving and I had enough room in the home. The most horrible rudest person took my call, identified herself as Mejorie Gen Manager and kept cutting my sentences, would not allow me to cancel and stated she will charge my credit card as I needed to cancel 24 hours before the day of check-in. I informed her that I had my printed a copy of the hotel's cancellation policy: CXL by 6 pm local hotel time. She would not believe me and insisted on charging my credit card. This upset me, and I asked if she really wanted me to physically present her with the written proof. Just for spite, she told me to come down to the hotel and show her my paper proof. This upset me more that I had to physically drive to the hotel to cancel a reservation. I showed up at the hotel and Mejorie started arguing and yelling at me, would not let me speak a sentence, kept cutting me off with her really LOUD voice, told me she I was rude, threatened to call the police on me, to get off HER hotel as this was HER HOTEL! I told her I was still officially a registered guest since she has not cancelled my reservation yet. She was very very UNPROFESSIONAL, UNETHICAL, HAS SUB PAR GUEST RELATIONS. A screaming, yelling, argumentative hotel employee, ever did she once try to calm down. I would have understood if it was a regular overworked clerk, but a GM? She even touted that she was very good at her job, that she'd been GM for 6 years, and that she went to school for it. I could only shake my head and say, "Whaat?!" I have her rantings caught on my cellphone video. This woman made my blood pressure rise, she really upset me! I waited for the police to show up, and when they did, they only talked to me for 1-2 minutes and left, as I never caused a raucous nor disturbance as this so-called GM had accused me of. I had asked to speak to her superior, Tony Patel, but was informed that he was not available.

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2:58 am EST
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La Quinta Inns & Suites horrible customer service

On Saturday 11/18/2017 I was arriving from a very long road trip for my employer. I have never been treated so horribly and have never had an issue at any other place I have stayed in the past. I had our company credit card, (amex)with Company name on it but since underneath company name was the owners name she wouldn't accept it!. I offered paycheck stubs and for her to talk to owner but she wouldn't do anything unless owner emailed and sent a picture with her name on it. Keep in mind that it's after 10pm!So I book third party through booking .com put in card info, book room and get confirmation and when I returned to front desk she still denied me service! I travel for work often and regret to say I will never spend money here again! LYDIA was rude and unwelcoming and frankly made me feel as if the card was stolen. I am offended and will be telling all co-workers and social media peers of my horrendous experience. She should be ashamed. I walked next door and had no problems. You lost a very profitable customer and business. She is an ugly person.

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11:27 pm EST
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La Quinta Inns & Suites poor quality of room. poor customer service

We stayed at La Quinta Inn & Suites at Zion Park/Springdale on Oct 20- Oct 23 2017. Our trip was completely ruined during our stay at La Quinta Inn. We came from Nevada and drove all day and finally checked in around 10 pm. Expecting to finally get some rest, we quickly settled in and fell asleep. Around 1 am in the morning, there was a group of people who arrived into their room above us. The situation quickly became a nightmare as we endure every bit of noise that they had made. The noise made was from stomping, turning on the facet, and taking a shower. We could hear every footsteps and movement from upstairs (again, we could hear them turning on their facet). We could even hear people running up and down the stairs outside. It was a nightmare! The wall in this hotel is way too thin. We called the front desk and the lady working the night of Oct 20 told us that she would call the people upstairs. The noise continued and we called the front desk once again. She told us that they did not pick up and that she would try again. We were shock that she tried to call them only once and seize all effort after that. The noise continued and we endured the pain 2 hours longer until one of us finally had to go outside into the cold and knock on the door of our neighbor upstairs. The noise did not stop as they were not doing it on purpose. They were simply just walking normally but the structure and quality of the hotel made it easy to hear everything they were doing. The noise did not stop until around 5am. The next morning, we called the manager as soon as we could. She quickly dismissed our experience and all she did was move us upstairs. We could not even enjoy our day at Zion because we were so tired. The lack of sleep almost made me cry from the built-up anxiety after constantly being woken up. On another note, the room was very clean, however the breakfast was lacking. When we were dining, we did not have any sausages or eggs. The tray was completely empty and still was after we finished our breakfast. We had no choice as we have our pets with us and there were no other pet friendly hotels with availability. I do not recommend this hotel to anyone unless you are prepared to have sleepless nights and employees who don't care about the comfort of their guests. No employee seems to care at all. I will never stay in this hotel again and recommend everyone to stay far away. We paid around $299 a night and felt completely robbed. I believe a motel could provide better service than La Quinta Inn & Suites.

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Shaun R.
, US
Nov 14, 2017 8:03 am EST

That is a beautiful area. It has to be one of the most wonderful places in the world. But $299 a night? Rooms there are at most $149 a night.

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Shaun R.
, US
Nov 14, 2017 8:06 am EST
Replying to comment of Shaun R.

I stand corrected. During the time frame you're speaking of, it is the $299 amount.

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3:19 pm EST

La Quinta Inns & Suites hotel service and management

Your Jackson TN location is need of a change first the general manager has no respect for his employees I heard him talking disrespectful and cussing at one the housekeepers. No one in management should talk their employee or employees as he does. I reported bed bugs where in my room and the front desk clerk (Blake) acted as if I was lying. I asked to show the red bit marks but he didn't want to see them. He said he would tell his boss. From what I've seen that place is very ran down needs alot of work. The place smells like a zoo. There are dogs everywhere. No pacific for dogs just all over. Smh I asked for towels and was told they were washing and soon as they're done they'll had a housekeeper bring them to me. Well as you know I was never given any. I will not stay and any other of this company hotels and will be very sure to pass the word.

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9:30 am EDT
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La Quinta Inns & Suites room

We stayed at La Quinta in Gallup New Mexico and what an awesome room, professional staff, can't brag enough so we went from there expecting the same in Stockton Ca. And woah it was a stinking room, nothing compared to NM the carpet.needed stretching and Cleaned. Not comfortable at all. Next time we will not make a reservation until we actually see what we are getting. They charged the same price as NM.

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Chriscard20
, US
Sep 29, 2018 7:34 pm EDT
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How come I have to re-swipe my credit card to purchase something from the pantry? Really you have my CC on file. Another #lqfailure

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1:44 am EDT
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La Quinta Inns & Suites I am filing a complaint about a hotel general manager

Me and my family stayed at la Quinta Inn and suites in Viera/ Melbourne Florida was very dissatisfied with our stay... The way how this General manager treat his guests is very unpleasant and the way he stand around talking to his employees are unprofessional at all and he stand around with other employers at the front desk talking about his maids like their slaves or trash to him... I really believe you guys should send someone else to run this hotel because this hotel manager is not fit for this job... And i also want to complaint about when i left the hotel and wasn't no longer staying there, the hotel was still drawing money off my credit card for a room that i was no longer staying in anymore and refuse to reimburse my money...

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Update by James0427
Oct 25, 2017 2:33 am EDT

And i overheard him telling a employer he wasn't finna pay this one maid her full amount of money for the hours she put in every week like he pay everyone else...

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9:04 pm EDT
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La Quinta Inns & Suites la quinta waco, texas

I called the central reservation line for La Quinta to make a week long reservation for two rooms the end of October. We are attending a horse show there and this was the host hotel. I was turned over to the group reservations and a very nice male set me up with the last two available rooms at $79.00 a night plus tax. I confirmed it with my credit card and receive email conformation. Several hours later the assistant manager of the Waco La Quinta called my cell phone and informed me that the reservations were a mistake and proceeded to offer me the same rooms but at a significantly higher rate. I explained it was not my fault or mistake and they should honor my confirmed reservation. He flat refused and said if I had a problem to take it up with corporate. Is this the way La Quinta does business?

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2:33 pm EDT

La Quinta Inns & Suites parking issue during my stay in la quinta tampa, nov 12, 2017

My name is Julio Travieso, I am a member of La Quinta Inn club and I have a group going to Cuba Nov. 13, 2017. No less than four rooms were booked upon my recommendation.
When I made reservation to stay at the Airport La Quinta Inn the evening of Nov. 12, 2017 was largely based on the fact that I could leave my car there during my stay in Cuba. My confirmation # [protected] and you can verify it was done months ago. Your website advertises for this hotel that "you can leave your vehicle for up to 14 days for free!"
I called Saturday, Oct 21 to verify if I had to pay to park there and I was told $7/day. I was willing to pay that. When someone in my group called today, they found out that nobody would be able to park their car there because it was November.
I called early today and asked to speak to the manager to try to settle this in a friendly manner. Ms Chelsey in the front desk took all the information and told me that the manager would be calling me back in the next 30 to 45 minutes. Six hours later I had not heard from the manager or anyone else in the hotel.
When I called again, I again asked to speak with the manager and I could not reach her. Upon telling the person about my problem she apparently spoke with the manager and she recommended that I park at the airport lot.
I could have made reservations in other hotels and leave my vehicle at their hotel. In the future that is what I will do because you do not treat your returning customer as they should.
Julio Travieso

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12:45 pm EDT

La Quinta Inns & Suites nasty room at the bloomington location by the airport

I arrived a day early at in Minnesota and I tried to do a early check in (which I was previously advised that it was no problem considering my flight arrived at 11:10 pm on 9/28/2017) at the location:
7815 Nicollet Ave S, Bloomington MN 55420. I even offered to pay for an extra day and was told that they were booked and thatI could only stay one night and would have to leave in the morning at 9:00 am. The room was filthy, the bed was only made up. I went to Walmart to buy cleaning supplies because I was advised that they had no more room. I don't know if I was lied to twice because I'm an African American female. But this was the worse experience that I've encountered, by this being my first trip to Minnesota made me not want to revisit the state. I will stick to booking with Embassy suites or the Hilton.

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4:40 pm EDT

La Quinta Inns & Suites bed bug bites

I'm staying at laquinta in independence Ohio. I pretty sure got bit by bed bugs. Room 334. When I told them they did move us to another room. Very thankful but receptionist told me today they are pet friendly and could be flee bites. NOT. I have 2 dogs at home I know the difference. I have a investigation going on. Just wanted to send you pictures. I believe case number is [protected]. Thank you.

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5:39 am EDT
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La Quinta Inns & Suites hotel room rental

I remain very dissatisfied with the cleanliness of the room and also the cleanliness of the breakfast area...and on four separate occasions the keycard failed to allow me entry to the room (#315). I was a guest overnite on Friday September 22nd and Saturday September 23rd at the LaQuinta Inn and Suites located on I 70 SW in Columbia, Missouri.
When I say there was a lack of cleanliness: there was a smell of urine in the toilet/tub area and I could see several dried up spots of urine in front of the toilet. I found hair behind the faucet on the vanity. The vanity countertop was not very clean. The carpet in the room was very dirty and spotty as well as the desk chair. There was dust on all the furniture/shelving.
Very disappointed...for $405.00 I think I deserved a little better accomodations than this.

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8:21 pm EDT

La Quinta Inns & Suites fairfield, texas

This property is the Absolute worst hotel er have ever stayed. I understand that this property is a Franchise. The first room we were given #105 was dirty, as soon as we opened the door the smell was totally overwhelming then it was ad if someone sprayed heavy room freshener so much that it took our breath. It looked like someone had slept in the bed already. We were given a second room #324 the room was better. The carpets in the elevator were disgusting looked as if they have never been cleaned. The staff looked very unkept them selves. Woman at check in her shirt had bleach stains all over it. I asked if the property was a franchise or corporate and was told it is a franchise. I then asked if the owners ever come around and I was told that the owners have not been seen in well over a year or more. We had a very late check-in and not any descent hotels around or we would have left and gone to another. Saying all of this to let you know how disappointed we are. We have stayed in many LaQuinta over the years. I truly feel that this property needs to have a surprise visit by your corporate office. I also feel that in someway we should be compensated for this unacceptable experience. Our folio# [protected]
Waiting to for your reply,
Ron & Ginger Miller

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2:34 pm EDT

La Quinta Inns & Suites manager not truthful when asked for senior rate

My husband and I reserved rooms for 3 nights, August 25, 26, and 27th at the Lincoln Ne location, Hemant Desai, manager. We asked him for the senior rate and told us that the 109.00 plus tax, WAS the senior rate. I called [protected] on 9-13-17 and spoke to JoAnn. Told her that we often stay at the NW Omaha Ne location and always get a senior rate of 63.00 plus tax, Joann said she called the Lincoln location and was told that the manager would be in in about 30 minutes and would process the refund for us. Today, 9-21-17, I called [protected] again, got JoAnn again and repeated our conversation from 9-13-17, JoAnn put me on hold, someone named Carmen came on the line, so I repeated our situation to Carmen. Carmen said all she could do was take my info and someone in Corp would call me but it would take time. Shortly after I spoke to Carmen, my phone rang and it was Hemant Desai, Lincoln manager. Hemant told me that the senior rate at his location is 98.00 but he would give us a rate of 89.00 and refund the difference to us. Apparently senior rates differ by location? Regardless, we did ask for the senior rate and the manager was NOT truthfull! The rooms at Lincoln were nice and clean, no problems there, and we have always had good service with the NW Omaha NE locations, but won't be going back to the Lincoln NE LaQunta.

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6:50 am EDT

La Quinta Inns & Suites denied room

Went to Laquinta on vets in Metairie. Saw that had rooms online before going. Upon arriving, i was in the lobby with 3 other customers waiting. The young lady was sweet, confirned rooms were available for me while she took cared of other customers. I did wait for 20 minutes while she assisted tge other customers tho, appafently one was reserved even though she camein after me. The whole time, the girl said her suorvisor Mike was in bk room. He could be visibly seen but never left chair to help

Once it was finally my turn, after looking at my ID, she said she needed to talk to Mike to see if i could get room because i had issues sues last stay and he partially refunded me. My issue was the a.c. was broken in room, and hotel employees were rude at breakfast this morning. However, Mike sent this young lady back out to tell me no rooms were available...im not sure why i was denied room. Luckily i wasnnt feeling confrontational, or i would have asked mike to be a man and come lie to me hisself. So my question is am i done with Laquinta, l? No way business concludes on this note, and id continue being a customee. This1 guy is ruining your business here.

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10:50 am EDT
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La Quinta Inns & Suites hotel room, rude unfriendly, and overcharged me by $250

I have stayed at this hotel before but this time during.a massive heat wave, when other hotels were booked and / or rates too high, I drove several hours to get here. Requested a room on the first floor near / next to an exit, instead when checking in the RUDE CONDESCENDING girl told me she had a room on the second floor in the middle of the floor. I did not know what else to do. I am a member and there did not seem to be any other option. I was huffing and puffing and sick and lay down, unable to shower because where were no bars or anything for me to hold onto.

The front desk called asked me to move my car and the only option was too far for me to walk IN THE HOT WEATHER/SUN. I moved the car but did not know how I was going to get to the front door. I called out and a kind young man guest came to my aid. He was FAR MORE HELPFUL than the staff.

I left after two nights and not only was I charged the already inflated rate of $293 for two nights but another $250. I disputed this with my bank for it is a fraudulent charge that I WILL NOT PAY.

The staff could not have cared less if I dropped dead on their property and had the nerve / audacity to overcharge me. I WILL FIND AN ATTORNEY BECAUSE I HAVE HAD IT WITH LAQUINTA'S DOING THIS SORT OF THING. THIS IS THE THIRD LAQUINTA THAT OVERCHARGED ME FOR NO REASON OTHER THAN THEFT AND I WILL NOT NOT NOT PUT UP WITH THIS.

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La Quinta Inns & Suites In-depth Review

Location and Accessibility: La Quinta Inns & Suites is conveniently located in a prime area, making it easily accessible to both business and leisure travelers. Situated in close proximity to major highways and public transportation, getting to and from the hotel is a breeze. Plus, with ample parking available, guests can rest assured that their vehicles are safe and secure.

Accommodation Options: La Quinta Inns & Suites offers a wide range of accommodation options to suit every traveler's needs. From cozy and comfortable standard rooms to spacious suites, there is something for everyone. The rooms are tastefully decorated and well-appointed with modern amenities, ensuring a pleasant stay for guests.

Amenities and Facilities: This hotel boasts an impressive array of amenities and facilities that cater to the needs of all guests. The fitness center is well-equipped, allowing guests to maintain their workout routine while on the road. The outdoor pool is perfect for a refreshing dip, and the business center provides a quiet space for those who need to catch up on work. Additionally, complimentary Wi-Fi is available throughout the hotel, ensuring guests stay connected at all times.

Customer Service: The customer service at La Quinta Inns & Suites is top-notch. The staff is friendly, attentive, and always willing to go the extra mile to ensure guests have a pleasant stay. Whether it's providing recommendations for local attractions or addressing any concerns, the staff is always ready to assist with a smile.

Cleanliness and Maintenance: The hotel maintains a high standard of cleanliness and maintenance. The rooms are spotless and well-maintained, and the common areas are always tidy. The housekeeping staff does an excellent job of ensuring that everything is in order, creating a comfortable and inviting atmosphere for guests.

Value for Money: La Quinta Inns & Suites offers great value for money. The rates are competitive, especially considering the quality of the accommodations and the range of amenities available. Guests can enjoy a comfortable stay without breaking the bank.

Food and Dining Options: While the hotel does not have an on-site restaurant, there are plenty of dining options available in the surrounding area. Guests can explore a variety of cuisines, from local favorites to international fare, all within a short distance from the hotel.

Safety and Security Measures: La Quinta Inns & Suites takes the safety and security of its guests seriously. The hotel is equipped with modern security systems and protocols to ensure a safe and secure environment. Additionally, the staff is trained to handle any emergencies that may arise, providing guests with peace of mind during their stay.

Overall Experience: Overall, my experience at La Quinta Inns & Suites was exceptional. The convenient location, comfortable accommodations, and excellent amenities made for a memorable stay. The friendly and attentive staff added a personal touch, making me feel welcome throughout my visit. I would highly recommend this hotel to anyone looking for a comfortable and enjoyable stay.

Additional Services and Features: In addition to the aforementioned amenities, La Quinta Inns & Suites offers a range of additional services and features to enhance the guest experience. These include a complimentary breakfast, pet-friendly accommodations, and a loyalty program for frequent guests. These extra touches make staying at La Quinta Inns & Suites even more enjoyable.

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La Quinta Inns & Suites contacts

Phone numbers

+1 (800) 642-4241 +1 (800) 753-3757 More phone numbers

Website

www.lq.com

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