LA Fitness International
reviews and complaints

To anyone who wants to sign up for a gym, do not go to la fitness! Here's why:

I was not a member of la fitness before this, so dan, the employee who signed me up, told me that I needed to open an account and pay the registration fee, first and last monthly fees, along with other fees that are associated with being a member, before I was able to sign up for training sessions. Disappointed in the money I had to pay up front, to only be a gym member to use a trainer for 2 months, I paid the $300 fee, even when I told him I wasn't going to use the gym itself, only to utilize the trainer. After the membership aspect was taken care of, he proceeded to tell me about training session packages. I specifically wanted to do 1 or 2 months worth of training at la fitness only. Dan was well aware of this because I mentioned this numerous times during our meeting together. He told me that it'll be no problem for me to sign up for a year's worth of training and told me after 2 months, to call and cancel my account. I specifically asked him if I will have any problems cancelling my account early and if I was responsible for a cancellation payment or any other type of payment after the 2 months was up, and he confidently told me "no, everything will be taken care of then."

After the 2 months of training was up, and a couple hundred dollars later, I cancelled my la fitness account using the online website without any complication, assuming that my training account was linked to my membership account and that too, will also be cancelled. I was then charged another $45 the following two months after my account was already cancelled. I called la fitness and the woman who helped me credited my account one time, only for $45, when it should have been $90. I explained I only wanted to be a member for 2 months and I already paid up front the first and last months fees and should not be charged for 2 additional months. I tried contacting the manager numerous times, leaving my name and number to correct this situation. I was told each time that he will call me back. When I called back a couple days later, the manager, tom, was finally available. He told me that I had to speak with another member of the team to get the other $45 credited back to my account, which that person is not there at the moment. I told him my frustration about this situation, but he just reiterated that I needed to speak with this person to get that credited back to my account.

I soon found out from la fitness that I was responsible to pay 50% of the remaining balance after I cancelled my training account. One important step dan never mentioned to me while I was signing up. The terms of the contract were not explained properly and I had been misled from a supposed "trained" employee. After I found this information out, I went back to speak with this employee, only to find out he does not work at la fitness anymore! I called the training manager and general manager of la fitness numerous times, again, without any call backs. Finally, when I did get a hold of them, the only thing they were able to tell me was to call corporate and explain my situation. This is the reason I was charged for another 2 months at $45 each time was due to the fact that my training account was not cancelled, even though my la fitness account was cancelled. I spoke with 2 or 3 different people from corporate who claimed they were managers and were not understanding about my situation. They were all very cold and accused me of not reading my contract thoroughly and asking questions to the la fitness employee. They were disrespectful and just mentioned over and over again that they were able to suspend my account for a month, then, I was to pay the 50% of the remaining balance the following month — almost $1000! That is the only thing they were able to do for me.

Never did any of them say "i'm sorry this happened to you," instead they pretty much verbally attacked me!

Why can't a person sign up with a trainer instead of becoming a member of the gym, if they do not plan to utilize the gym any other time?
Their employee made a significant error while opening up a new account and they have the responsibility as a large, well known company to fix the situation and see that a reasonable solution can be provided.

Both the gym and training managers at the springfield la fitness I went to, are incompetent and lazy and "pass the buck" to other employees when they are unaware of what to say or do. I was under the impression the la fitness employee who signed me up was trained and competent in his position and would offer the full facts before signing a potential customer. I would also assume the managers would help a customer and not have them call back on numerous occasions to get an answer to their question.

On top of this, I called corporate one morning, only to be on hold for 10 minutes, when a voice message comes on and says the office is closed until 9am pacific time. Why was I on hold for that long just to be told by an answering machine that the offices are closed?!
So, later on I called my local club to get the name and number of the district manager — thinking they would definitely have it. They had no email address or name they could give me!
This time, I called corporate back later (Business hours, now), to get the district manager's name and email address — only to find that no one had it! This is corporate that i'm calling and no one has the district manager's email address? After being transferred from person to person — someone was able to give me the email address and name — only when I emailed my complaint letter, did it bounce back. Again, I called corporate up again, and some gentleman heard my frustration and gave me the correct email address.
2 weeks went by and I have not heard anything yet from the district manager. I sent another email, again without a response. This is the district manager we're talking about here — shouldn't he be checking his emails frequently? So, while I was on vacation I had to call corporate yet again because I have been back and forth with a billion people for over a month about this situation, to complain to that "manager" about the situation and mentioned the district manager has not contacted me back. Surprisingly, after I brought up the word "lawyer" and "writing to magazines and newspapers" about my ordeal, the very next day I got a call and email from the district manager. He said he never got my 2 other emails... (Yeah right). He too was very cold and not understanding. The whole 45 minute long phone call, I was pretty much defending myself.

Overall, things went my way after I mentioned writing to local newspapers and magazines.

Worst place ever! Do not sign up with la fitness!

July 25th, I spoke to Brandon Hith. I wanted to hire a trainer. Then, he told me that the payment was $4oo something for the season. And then the next morning, I canceled my trainer and the guy at the front desk told me to call Brandon Hith. I've been waiting and waiting for his call but he hasn't been calling me. And then I call him again, and he answered. I told him that I wanted to cancel my request to hire a trainer. And he told me that I already canceled and that I didn't have to go there. I said okay. My mom went to the bank today. She checked her money and she's wondering who has been withdrawing money from her account. The bank told her it was an L.A. Fitness Trainer. They took her money, $688.76. I called L.A. Fitness. I am worried about this and I canceled my account already. I talked to the manager, Adam Mendoza, and I explained what happened. That I hired a trainer on the 25th of July. The next day, I canceled. And Adam Mendoza is being rude to me on the phone regarding this issue and he hung up on me. He told me that he didn't know me. I called him back again, he told me that, he didn't know who I was. I went down there to the gym, to fix this problem. He was so angry with me. And I explained what happened when I purchased a trainer. He kept telling me that I can't cancel my agreement. But when I talked with Brandon Hith, he told me it's already been canceled on the day I called him, July 26th. I went back to the gym again today to make sure they weren't taking money from my mother's account and I spoke to Brandon Hith. He said he didn't remember me or the day I called when I canceled my trainer. I told him that I never recieved any paperworks from him. The paperworks they gave me today, August 2nd, has all the wrong information according to my account. And Brandon didn't give me any paperworks on the day I spoke to him, July 25th, at all.

This manager named Adam Mendoza, he doesn't any respect towards to customer. He's very rude, hanging up on the customer and he doesn't care. What kind of manager is he? He's not supposed be that way. He's the manager! I don't like this manager, never will.

This trainer named Brandon Hith is a liar, he didn't give me any paperworks, and is rude as well. I speak to him on the phone and he tells me that my request to hire a trainer is canceled but when I visit him in person, he doesn't remember any of it at all, he doesn't know who I am, and he doesn't recall ever talking about hiring a trainer in the first place.

Brandon and Adam have both been rude, rude, rude! I know I might sound repetitive but I can't accept the way they treated and the way things are right now. My complaint goes toward: 715 N Landing Way, Renton, WA, 98055.

Hope my complaint was successful for you. And please help me get back my mother's money to her account. If you have any questions or concerns please call me or email me.

I think this particular L.A. Fitness is not organized or truthful. No service, as well.

LA Fitness likes to work their staff more than 8 hrs a day and one day off a week, but LA Fitness does NOT pay overtime! They get away with treating their employees like dirt, and they do not follow labor laws, no breaks, no lunches...just work 14 hours shifts and then don't get paid for it! WOW! If anyone is thinking of joining a third world gym go ahead! Only the big shots make their big bucks...the employees who work the gyms are treated like dirt! LA fitness is a nest of salesmen DO NOT GO THERE, unless you want to be harrassed!

For at least 6 months to the last year, I have complained to management that there is never enough 10-12 pound handweights available. Generally there is one set of 10's and one set of 12's and they are being used. I have more weights at home than the gym has. So yhis said, I decided to cancel. This was a very big hassle. I was told I needed to mail a certified letter in order to not be charged monthly fees. they were not able to cancel over the phone or would not allow me to fax anything. Finally after multiple threats and informing them that they could not legally continue to charge my account, they relented and did cancel over the phone. Very bad business practice and unprofessional behavior.

Me and my family joined the club here in Morrow GA sometime towards the end of last year. After 3 or so months we decided to cancel for personal reasons. I went to the club I signed up with to cancel and was told that it could not be done there but needed to fill out forms for each of us and mail it to a given address. I did as asked, placed all 3 forms for each of my family in the same envelope and mailed them.

You would think they would cancel all of us. But come to look at my bank statements 6 months, they are still charging for one membership. I called the gym to find out why this was continuing and was told that most likely they never received one of the cancellation. Remember all cancellations were in the same envelope. I was however told that this would be taken care of and I would not be charged any more. Come to look at my bank statement this month, I find more charges.

So here we go again. ..., I wander how many people have the same problem.

For the last couple of months the restrooms at LA Fitness in Chino are unsanitary and unhealthy. The trash cans are full in the stalls and outside. The trash cans in the stalls are overflowing with female used products. The toilets are dirty. There are dirty paper towels all over the floor. Hair inside the sink. The whole locker room is completely disgusting. So they cut down the hours of the cleaning people... they don't know how to spend their money... they hire high tech DJs to play loud music while everyone that is working out has their IPOD full blast so they can't hear the DJs music.. makes no sense. Time to change to 24 Hour Fitness down the street.

Me and my wife went to the la fitness on june 13, 2010, located at:

Diamond bar ii

20801 golden springs dr.

Diamond bar, ca 91789

[protected]

Sales rep: michael / mike

Height: around 180cm

Characteristic: tattoos on his left palm.

After a short while waiting, we were introduced by a salesman named “michael”. he then brought us to his desk on the right (from the main door) and was asked to come in and join him, so we sat down facing him and the desk.

First he asked, “so what brings you here, you looking to get skinnier, or buff like arnold?” we laughed a little, then I asked, “just need to know your pricing so we know how much we are talking about.”

Then he mentioned that he needs to know what our intention is so he can set up a schedule and pricing and so on, so he went on and asked to my wife, “what’s your weight? how much are you planning to lose?” then my wife shortly answered, “oh, i’m not sure about my weight, I haven’t looked recently.”

Then I whispered to her, “do you want me to just ask how much so we know?” she nodded.

I asked michael again, “we just need to know the pricing, because we are doing comparison between fitness clubs and doing some thinking”, then michael said, “so you’ve went to other clubs and what are their pricing?” I then explained, “no, we haven’t gone to any other club, in fact, we are planning to go to the 24 hour fitness nearby and ask them the same question.”

Then he replied, “why don’t you go there and check it out”.

Then we both nodded, went straight out the door, without looking back, thinking in our head,

“we’ll never go back to la fitness again.”

So michael, here’s your letter of promotion, “congrats, now everyone know what you said to la fitness potential customers.”

I am unemployed at this time i joined la fitness to help me with my loss of employment, they told me i was signing up for 240.00 for 30 personal training sessions and that was one time payment then they started taking 240.00 every month i called and explained my case they point blank refused to help me, i am really strapped right now for money and would never have signed up for that payment, they are dishonest people to say the least so i have closed my account so they can no longer bleed me dry i am trying to survive in this hard economy without staving myself and my daughter they don't care about anything but there money and i am very disheartened with these people and wont let them send me to the poor house.
Sincerely

Adrienne

My friends and I play racquetball Wed. & Fri at 8 am in Escondido's LA fitness. The courts there are always in use by both men and women Mon. Wed & Fri.

Yesterday, for unknown reasons, the facility manager (housekeeping) decided that would be a good time to clean courts, and interrupted our use. (kicked us out)

She had just cleaned one court and had taken ours, now two courts were out of use.

As long as she has worked there and before, the courts are always in use by 8:00 am and vacant on Tues. and Thurs. mornings. Why does she need to clean on those days?

About a week before, the same employee came into the womens shower area and ordered everyone out immediately, because some service needed to be performed. She didn't give anyone a courtesy warning, like, "We need to perform some repairs, please be out in 15 minutes." (The facility manager's name is Sylvia)

I've documented instances where the same accumulation of trash has been left in the cup holders of the treadmills for up to three days.

Also, about three weeks ago, I let the front desk people know about a certain treadmill not working. It still hasn't been repaired.

I went in person to Cancel membership, we went out of the country and just got back and moved to another state. I was checking my bank acct and six months after they are still charging and off course they don't have anything on file saying that I went in person to cancel so they will not credit me. Imposible to CANCEL membership even if they say it is month to month.

Recenly my locke was brokn into. My wallet and cell phone were taken. Lafitness hands out nwletters warning about robbers. I go there to work out my stress. If la fitness knows about these problems correc them. I seehemen just sitting thee they should go and check things out. The manaer in corporate office offerd me a trainer for a day. I told hr that was an insult. I am 69yrs. Old. I dont' need no stinkin trainer. They do n ot een know what they are doing themselves. Inhthe newsleter it tells you about being aware of all sorts of things, I might as well stayn home! I figured they would at least compensate for several months. Areyou kidding ths place is really getting dirty and the people that go thre noware lod ad their language is just horrible.

The LA Fitness clubs at Clearwater and Palm Harbor Fl have had classes scheduled on Monday and Thursday morning at 8:30 am and for the past two weeks the classes are still scheduled on their computer and class schedule posted at the clubs, however no instuctor shows up for the class. Contact with the front reception desk to get answers provides no results. Contact with an alleged supervisor results in they will check with the proper manager but the results are the same. Scheduled classes but no instructors.

I have concerns about the management of the LA Fitness facility located on Montgomery Rd. in Altamonte Springs, FL. I do not feel I am getting the services that I am paying for. Today, I attended the 9:00 am Aqua Fit class only to find out that there was no instructor. Yesterday, Fri. May 14th, I attended the 11:00 am Senior Fit class only to discover that there was no microphone for the instructor to use. Two weeks ago, on a Tues., I went to the 9:00 am Aqua Fit class only to discover that the pool was closed for maintenance - with no previous notification to the members. One of the Aqua Fit instructors resigned due to poor management. My assumption is that, as with many buisnesses, LA Fitness has cut back on management positions; However, I am paying for classes and services that I am not receiving. I use the facility 5 days a week but if this continues, I will seek another fitness facility.

Since I began working out at LA Fitness over a week ago, I have been appalled by the lack of professionalism at the Michigan Rd & Conway Rd location.

It is a pity, because the facility itself is wonderful and fully equipped. Yet the staff are rude and lack professionalism.

Several times over many days LA Fitness staff at the Michigan and Conway Rd location have been dribbling a basketball through the workout area (both the carpeted floor with the weight machines and on the concrete floor in the free weight area - annoying and aggravating gym members).

Nevertheless the young men carry on happily as if the health club were for their personal enjoyment and continually disregard the guests.

Tonight when working out in the evening four LA Fitness staff (three black men and one tall white guy with a gotee) were working out and playing around in the free weight area and loudly dribbling their basketball.

Instead of racking weights and making themselves useful as is the norm at most health clubs, LA Fitness staff at Conway and Michigan linger around to chat with the girls, play among themselves and have fun.

Another example of behavior greatly lacking professionalism is as the time approached 10pm on Saturday, the white guy got on the microphone with a rough voice and said, "The gym's closed in 10 minutes." As soon as it was 10pm, another black employee got on the microphone and said, "Leave! Get out!"

A third sign of disrespect and behavior lacking professionalism is the manner in which the cleaning staff tidy up the bathrooms and mop the floors.

The cleaning guy (who appears to be Indian or Pakistani, around 50 years old or so) smells heavily with tobacco smoke - so much so I wonder if he even washes his clothes.

Even worse the floors get mopped well before closing time and are slick with no warning signs for members walking through to use the bathrooms. To the gym's credit the floors and bathrooms are cleaned seemingly well, but a bit slippery to walk upon without warning of them being wet.

Another complaint at LA Fitness is (unlike other health clubs) guests rarely bring towels and after using the equipment rarely bother bother to ever wipe them down with a paper towel afterward. This unsanitary manner makes the health club a breeding ground for infection and disease.

On May the 6th, one employee walking around on the gym floor (between 9pm to 10pm) lacked knowledge about the equipment and its whereabouts when two ladies needed help finding a missing hook to use the chest and shoulder machine.

Since many of the staff lack class and professionalism, so too have I experienced the same with a few of the members at the LA Fitness on Michigan & Curry Ford.

One evening a black gentleman talked on his mobile phone while using a cardio machine. He chatted on his phone loudly for a half an hour while other members painfully exercised around him and endured his disrespectful, self-centered behavior.

Tonight another guy (black) working out at the gym had his mobile phone playing music, although the LA Fitness music was already playing on the loud speaker.

I know by now those reading will think this guy is racist because I mentioned the ethnicity of the fellows acting disrespectfully. Not true. I voted for President Obama and befriend many black people in America, Africa, Haiti and elsewhere in the world where I have lived and traveled. I also have black friends in the United States.

In fact I have traveled to many war-torn nations throughout Africa on five separate trips, the first of which I slept in a tent for two of the three months I was there in the "bush" villages where there was no electricity and sometimes I was the first white man ever to be seen there.

So the argument that "He is racist doesn't fly." The fact is LA Fitness employees at Michigan and Conway need to be instructed in social grace, manners and professionalism.

As for the Pakistani or Indian looking gentleman responsible for cleaning, he seems polite and professional. He just smells a bit smokey to be working in a health club, but hey, pray for him maybe he will grasp the importance of good health as a result of working there. Nevertheless walking by him is pretty toxic to smell and breathe in the third-hand smoke on his body.

Oh yeah, I've been to India 5 times (lived there nearly a year) and have been to Pakistan twice ...so the racist argument doesn't work.

I only mentioned the ethnicity of the employees to help LA corporate management identify those needing some further training.

The LA Fitness female staff are kind and respectful, although many look spaced out mentally in their own world behind the front desk when I enter the health club. They don't greet guests happily with a smile upon arrival and half-heartedly do so when guests take the initiative to greet them.

Certainly this is not the norm for all LA Fitness clubs. The LA Fitness staff at other locations such as Colonial Drive (Orlando) are more proactive and professional.

The LA Fitness at Conway & Michigan for example on May 6th during the evening had used paper towels laying on the carpeted gym floor, which no employees who repeatedly walked by them ever bothered to pick up.

Again another sign the staff at LA Fitness at Conway & Michigan see the gym as their personal playground for their use and pleasure, rather than a place to professionally conduct business with integrity and represent a reputable company.

So to summarize, LA Fitnes at Conway & Michigan have:

1. Staff who are not friendly, not courteous and not professional.

2. Staff who are rude and disinterested in cleaning their own facility.

3. Staff who lack knowledge about their own gym equipment.

Hopefully LA Fitness corporate management and the Central Florida district manager can attend to these matters speedily to sustain the integrity of the company.

I like the LA Fitness facility, but the staff is definitely in need of professionalism and proper training in social etiquette and manners.

Probably the most professional of the staff at LA Fitness are the sales reps who work during the day, although about six months ago a heavy set latina sales rep was a bit rude when I discussed pricing with her compared to other health clubs in town.

Again the facility at LA Fitness on Conway & Michigan is relatively good. It's just the staff that one should be forewarned of and the annoyances mentioned above in my complaint.

I was able to cancel my month-to-month membership immediately!

They told me I'd have to get a form from the club or print it out from their website and mail it in. (Apparently, this is in the original contract when you sign up!) I told them that that wasn't acceptable, since my next billing was going to be in 5 days.

I tried calling the 800-number but the member services option didn't work.

So I went to the club and the manager dialed someone from the phone on the reception desk. Great move, since anyone coming in could hear what I said.

I asked the representative to tell me what number I could call in the future for member services - she wouldn't!

After I refused the snail mail option (how can they sign me up immediately but cancel my membership only by snail mail?), she told me that she could process the cancellation over the phone, but that it would take 5 days, and since today was the 23rd and my next billing was the 28th ... wait for it ... I would have to pay another month! I told her I'd tell my credit card company to reject any future charges from them.

Finally, she told me to talk to "Brian" at the gym, who would cancel my membership. Who's he? The guy sitting at the other end of the reception desk. Would she need to talk to him to let him know? He's been listening to the call the whole time! Creepy! That would explain why she kept saying "Yes" and "OK" on the phone and have long pauses, but not in response to me.

So he cancels my membership, effective immediately, as easy as pie, and sends me an e-mail confirmation on the spot.

Oh, and the gym? There are no towels, the classes were often overfilled, I often had to wait for equipment, and one of the trainers kept bothering me and others in the middle of our workouts to sign up with him for a free training session. And half of their free training session is a sales pitch. Ugh!

The club has the poorest customer service of any place i have ever been. The front desk has the attitude that they are doing you a favor by being there. Every week night evening as early as 8:45 they announce the time and the time they are closing and instruct the members to plan their workouts accordingly.They do this no less than 4 times an hour and every 5 minutes near closing. There is one particular woman named Tamara who is obnoxious. She commenced with the usual harassment and announced at 9:45 9:50 and there after every 5 minutes and at 10:02 she proceeded to announce at top volume " the club is closed closed closed lease the club leave" repeating herself in a continuous loop until as i was walking by i asked her if she knew how annoying that was. She then replied " I don't care. I don't get paid for the extra 5 minutes so you can walk out slowly" I replied " but you know your ruining the last 5 minutes of every ones day" she said " I don't care you need to leave it is 10:05 and the gym closed at 10" after which i tried to reply but she continued to yell at me till i asked her name. I then said thank-you and left. Keep in mind there were no less than 15 people still in the gym.

The night before they blared a high pitched whining noise over the speakers every couple of minutes..

In this are my reasons for canceling with LA Fitness that I feel you need to be informed about. It is a real horror story that I fear will happen to more members presenting LA Fitness with trouble and a major lost in trust for the company. In October 2009 Both I and my fiancé wanted to join LA Fitness at the monthly membership fee of $30.00 a month. After much thought and consideration we decided to go in to sign up. We were nicely shown the premises by a staff member and found the facilities satisfactory.
Then we were quickly sat down at a table and talked to about the membership. We flatly said we just wanted a regular monthly membership nothing more. Then we were asked our goals for getting in to shape. I said my plan was to actually try to put on weight and mussel bulk because I have a very lean and tall frame . My fiancé just wanted to tone up nothing drastic. We were then quickly made to feel that there was a lot wrong with our bodies so our self esteem would be lowered. The membership process quickly turned into a negotiation that we should sign up for personal trainers. Before we could say anything another man sat down who was The training general manager (if you would like his name I would feel free to tell you)and started estimating monthly payments for personal trainers. We were baffled at how astronomical the prices were and quickly said no .He continued to say that our work outs and goals would be worthless without help from a trainer.
Since I was pretty serious about reaching my goal for an ideal body I finally let my guard down and became more interested. He made lots of promises that I would be so satisfied with my body that any price would be worth it. I was still very hesitant about the price and wanted to leave .He then wrote down and showed me that he could give me an “amazing” offer but only if I took it right away. I still basically said no thank you. Then he said what is it because you do not have the enough money ? I dumbly said with out thinking, Yeah I have money I’m waiting for a huge check actually. His eyes then turned to dollar signs I was just too naive to notice it at the time. He then offered me another deal and after much sweet talking I agreed to think about it. Since I hadn’t received my check yet it would have to be a couple days till I signed up for a trainer anyway. But then I received calls on my cell phone from the training general manager bluntly asking if I had received my check yet… because he would get in trouble from his boss for the “great” deal he was going to give me. He said I could pay a portion of the down payment right away so I could still get the deal that way he wouldn’t get in trouble. If this happened to me now I would say why the heck is it any of your business when I get my check. At the time though I didn’t want the guy to get in trouble because of me. So I went in and paid a portion of the down payment. While I was there I was then again asked if I had received my check or when I would. The calls also persisted until the day I actually did get my check and finished the down payment for the personal training sessions.
I was then rushed through the contract, he barley even let me touch the thing and just read what he thought was important . Also I found out that he only explained half of the truth about the cancellation and that the contract is very poorly written. I found this out when for some reason I received a call from a woman with LA Fitness 3 days later asking if I understood the terms of the contract and if I knew that I would have to pay 50% of the remaining balance to get out of it(50% of balance = a couple grand). I said no actually I did not know that, but that’s just great you tell me when I already signed.
Everything was down hill after that …I had training sessions canceled by the trainer even though they were made prior according to my busy schedule. The trainers were to lazy to bother to write down my work out routine in my issued La Fitness trainers notebook for my reference as well for the other trainers .Every time I went to a session I was handed off to a different trainer who had no prior knowledge of my fitness routines or goals. When I wanted to stay with one certain trainer they would try to plan the sessions for when was convenient for them not me. I was also told very many things by many different trainers about how long it take me to gain the mussel weight every thing from 3 months to a year. I was ignored on the parts of the body I wanted to work out. I also feel I was told to do work outs that would purposefully make my goal take longer so I would need the training longer. My favorite thing that happened was that guy who was so persistent in keeping track on me for when I got my check forgot to schedule me for a session I made with him prior… he was just to lazy to remember to write me in. When I told other people who belonged to other gyms how much I was paying they laughed. I was seriously paying half of my income and I never saw much result I was becoming more tone but not gaining bulk which was the whole point .I became so depressed and broke in fact I stopped going to the gym all together even though I was paying tons of money just because I resented it so much. It truly was one of the worst decisions of my life even though it should have been one of the best. The people knew they were taking advantage of a young couple because they thought we were gullible not because they actually wanted to help us in any way. I take responsibility for the decision I made and I had to pay for that decision by throwing thousands of dollars away for nothing .I hope LA Fitness cleans up there act before someone takes action a lot harder then me and it’s just a matter of time before someone does.