L and T ElectronicsNot new, ship late, no return

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a verified customer
Verified customer

Not new, ship late, no return. I want to order 37 units of HD-960. Called and talked to Frank, he guaranty they have enough quantity in stock, brand new, ready to ship. I received first shipment of 15 units 17 days later. Called to ask about back order and was told out-of-stock. Want to cancel back order and was told impossible, the order will be shipped from 3rd party warehouse. And the only way is to refuse shipment or process return after receive them. Another 20 days to receive 13 units. Another 2 months to receive 8 units. Still not complete the order and they refuse process return. They put me on hold and disconnect the phone call. put office close greeting as early as 4pm EST. today i talk to Frank, he said he is the manager, the decision is final, they will send the check for the product they still have not shipped. And they will not take any unit back because the order was long time ago.
The shipping notice e-mails are came from www.hotbuyselectronics.com.

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