Kraftwork KitchensScam

K
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a verified customer
Verified customer

A year after kraftwork kitchens replaced the roof on our cottage at a cost of 10, 000€, a 2/3 ft crack appeared at the top of the wall in a place that correspondes with their brickwork and rendering, they have ignored our request to visit the our property, even though we have advised them that the crack in the brickwork has extended to 10 ft and around the front of the wall, and is still progessing.

For 7 weeks now we can not get past an assistant who says the owner of the company will get back to us. despite numerous phone calls and email, all we have had is a builders estimate to strip and render the whole wall at a cost to us for 1300€ . Basically they want us to pay to cover up their substandard work. We were outraged a sent a letter of complaint, but needless to say it is being ignored.

As we believe the wall to be in a dangerous state we have no choice but to take legal action!

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