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KooWheel reviews first appeared on Complaints Board on Jul 23, 2018. The latest review skateboard was posted on Jul 23, 2018. KooWheel has an average consumer rating of 1 stars from 1 reviews. KooWheel has resolved 0 complaints.

KooWheel Customer Service Contacts

Block 1, № 1 ChiTian East Road, BaiShigang Village, ChangPing Town
Dongguan City
China - 523570

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KooWheel Complaints & Reviews


I bought a koowheel skateboard in April last year... it took 8 weeks to arrive. After less than a moth use it broke down. So I have to send it to Germany for repairit took 8 weeks to get it back.. After 5 month it broke again, same problem with the motherboard. it took 5 weeks for customers service to send me a cargo return bill. Now it has passed. 2 month since it broke and customers service Eddy told me that they are out of new motherboards and I have to wait again... They don't tell me how long. Customer support just waste my time with not Givin correct answers when mailed... I want my money back or a new skateboard... Koowheel won't answer my mail... what can I do... they sold me a defect skateboard... Please help..
Thankyou brgds Jeanette Lindblad

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    • Je
      Jeremy Galloway Apr 07, 2021

      I got my Koowheel as a Christmas present and I just opened it on Easter. after letting it charger for 3 hours I turned it one and nothing happened the only way it turns on is if t on the charger and when I take it off with it on it shuts off. I've tried everything even let it charge for a whole 24 hours and still nothing how can I fix this?

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