KontoFx / kontofx
My name is Eileen Smyth, Daughter of the late Anthony Hanna. account number
My dad died 4 weeks ago and I have been trying to get in contact with this company before he dies. to do a withdraw of funds in his account.
It saddens me that he could not speak to his line manager.
And even now since he passed I have been making calls this past 4 weeks to speak to a human being. with no luck. just keep getting put on hold. I have left several messaged in live chat. got 2 reply's that my manager would contact me. still nothing.
I have sent several emails to both contact email addresses. still no reply. it is however costing me a fortune to keep phoning England being put on hold for 10-15 minutes.
I am please asking you could you get my line manager or someone who can sort this out for me.
my contact number is [protected]