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KontoFx
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www.kontofx.com
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1.0 6 Reviews

How responsive is KontoFx's customer service?

0 Resolved
6 Unresolved
Absolutely frustrating 🫠
It's quite possible that KontoFx is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by KontoFx's silence.
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KontoFx reviews and complaints 6

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Newest KontoFx reviews and complaints

ComplaintsBoard
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7:15 am EDT
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KontoFx Scammed

KontoFX are a fake company, Like many others, I have been scammed out of $78,600. I thought I was trading in bitcoin only to find out that the platform is fake and they can take your money and can’t let you withdraw your profits. They scammed me and refused to refund my money. Finally I was able to find a possibility to get my money back from them through a recovery service done by Brandonlinton268 AT com his a recovery expert on every online stolen assets. He can help you get your money back, like he did for me with his team. With them getting my withdrawal was possible.

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7:51 am EDT
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KontoFx Kontofx

I was scammed by fake forex trade, investing money with these broker, when it was time for me to withdraw profits, there was always one issue or the other. All my withdrawal requests were denied and they ignored all my calls and complaints. Honestly, I'm happy I could get my money back successfully with the help of a recovery service done by [protected]@ gmail .com, his a recovery agent on every online crypto stolen assets, he can help you get your money back, like he did for me.

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7:23 am EST
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KontoFx Closing of my account

I opened an account with Kontofx May2019 with an initial amount of £250.00 I subsequently invested a total sum of £1000.00 which equated to 1136.00 Euro's

Everything was going fine until I tried to log into my account in October 2019

I was informed by my Broker Steve Matthews that my investment was now with a similar fund Kontofxio and I had a new Broker.

I have contacted Mr Matthews on several occasions and he insists he cannot look into my holding as he is no longer my Broker.

I have asked him what has happened to my 1136.00 Euro's and he says my account is now CLOSED

I have never been informed of any of this and despite Mr Matthews saying he has written to those concerned many times I have yet to hear from Kontofx direct

Regards

Michael Potter

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Is KontoFx legit?

Our verdict: KontoFx emerges from Complaints Board's rigorous review process as a business with pronounced trust issues, calling into question its legitimacy. Customers are advised to take comprehensive precautions and conduct in-depth research before any form of interaction with KontoFx.

KontoFx earns 21% level of Trustworthiness

Low Trust Caution: Complaints Board finds KontoFx with a 21% trust rating. Suggest safeguarding personal information when using.

Based on our evaluation, KontoFx has resolved only 0% of 6 complaints, indicating a severe lack of commitment to customer satisfaction, trustworthiness, and responsiveness. This may suggest that the company is apathetic or disinterested in addressing the opinions and concerns of its customers.

KontoFx's website has revealed that it is not properly optimized for search engines. This could be a red flag indicating that the company is attempting to hide its activities from the public.

An inactive or unused kontofx.com can be a sign of a potentially problematic or fraudulent business. If you made a payment to a website that appears to be inactive or not in use, it could indicate that the company is not operating as it should, or that it is no longer in business. This could also be a sign that the company is not following through on its commitments to customers, such as providing the products or services that were paid for.

KontoFx protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.

The website belonging to KontoFx has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

Complaints Board has received reports that the website may be a possible fraud. To protect yourself, consider using a different website. If you find that the website is indeed fraudulent, report them to us, to help protect other consumers.

We conducted a search on social media and found several negative reviews related to KontoFx. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.

However ComplaintsBoard has detected that:

  • We found clear and detailed contact information for KontoFx. The company provides a physical address, phone number, and email, as well as 4 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.
ComplaintsBoard
E
6:28 am EDT

KontoFx Kontofx

HI
My name is Eileen Smyth, Daughter of the late Anthony Hanna. account number
#8988774

My dad died 4 weeks ago and I have been trying to get in contact with this company before he dies. to do a withdraw of funds in his account.
It saddens me that he could not speak to his line manager.

And even now since he passed I have been making calls this past 4 weeks to speak to a human being. with no luck. just keep getting put on hold. I have left several messaged in live chat. got 2 reply's that my manager would contact me. still nothing.

I have sent several emails to both contact email addresses. still no reply. it is however costing me a fortune to keep phoning England being put on hold for 10-15 minutes.

I am please asking you could you get my line manager or someone who can sort this out for me.
my contact number is [protected]

Thank you
Eileen Smyth

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ComplaintsBoard
W
5:29 am EST

KontoFx Scam

KontoFx is a scam, and here's why:
- people often complain. It's the first thing that cannot be ignored. There are a lot of reviews telling how unreliable this firm is.
- Looks like this guys don't have a license
- They hide information about their leadership which is a good sign of scammers
- Withdraw conditions are weird. It's said on their website, here's a quote: "deposited funds and are not available for immediate withdrawal". So you need their permission to get your mone. How ridiculous is that? No wonder people are shocked.
- Trading conditions information is very confusing and cannot be understood by healthy and adequate people in their right mind.

I hope I don't have to tell you that investing in them is a very stupid thing.

Read full review of KontoFx and 5 comments
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ericasam
, US
Jan 26, 2022 2:50 am EST

Yes, KontoFX is not a regulated firm. The service provider is not trustworthy and it also has made unrealistic promises. Usually, European brokers follow the rules and leverage to 1:30. But KontoFX on the Contrary, KontoFX, grants leverage of 1:200. And hence its clear that KontoFX Scam
is real.

J
J
Jamesander
, US
Sep 01, 2021 3:05 am EDT

Don’t be deceived by their sweet words, they try every possible means to take your money and nothing in return. If you’ve been scammed by them then seek help Ritewhita14@outlook.con

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Karen Waller
, US
Dec 05, 2019 11:00 am EST

They seem to have vanished off the face of the earth now. As anyone updated contacts for them or do they no longer exist?

S
S
Seamus Flood
, IE
Nov 27, 2019 10:34 am EST

Do not trade with Konto

S
S
Seamus Flood
, IE
Nov 27, 2019 10:32 am EST

I agree withdrawals is impossible phone does not exist their www who knows? S Flood

ComplaintsBoard
D
6:03 am EST
Verified customer This complaint was posted by a verified customer. Learn more

KontoFx Cryptocurrency

I read the msn news on my feed daily, on the 13 january 2019 I read an article about richard branson and bill gates investing in crypto currency. At the conclusion of this article there was a link to invest. As I thought news published by msn would be trustworthy I clicked on this link which connected me with kontofx. I invested it this company only to find it was not a registered trader, are your stories checked for accurate content as a check on google lists this company in a less than favourably light. Could you please let me know why the story was linked to this unregistered company as I trusted msn news to be trustworthy. Thanks [protected]@hotmail.com

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Kasper29
Kansas, US
Nov 13, 2023 9:22 am EST

Kontofx Is a fraudulent company. Took away my $7000 from my account and I can’t reach them on any of their platforms anymore so I contacted Tra derep0rt .0rg for chargeback and I got all my money back from this scam platform

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younes13
, US
Jan 20, 2019 6:45 am EST

KontoFx is nothing but a scam, they are not there for people to trade, their only purpose is to get deposits and they will not pay you but make you lose everything. But their "expert" account manager, their job is to make you lose money, there is nothing in it for them to make you win. Unlike crypto OTC dealing desk of www.bitstocks.net that guarantees a weekly 20% ROI which i have been benefiting from for couple of months. The profit is low compared to Binary stocks but it is quite steady, little by little a bird builds it's nest

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Phone number

+44 121 726 3858

Website

www.kontofx.com

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