KinderCare Education
reviews and complaints

During the last 4 months 2 employees in your corporate office have been having a sexual affair. One named Christine Moore in the workmans comp department. She does not positively represent KinderCare, but gives the company a bad name by her behaviors about the hidden sexual relationship with another employee. As a former parent and worker for KinderCare I find it disgusting the kind of behavior she is showing towards people who know the company she works for therefore negatively effecting peoples views on the company and then kind of people they hire.

I've been working at KinderCare for about 3 months and all I can say is PLEASE DO NOT WORK HERE OR PUT YOUR CHILDREN HERE. KinderCare in Herndon, VA on Locus st is VERY unprofessional. The director there Sam Jirdly is very rude disrespectful and threatens you like he owns KinderCare. I have never worked in such a dirty, small, unprofessional environment. The building it self looks like it will colapse on us. All the walls, doors, windows are old and chipped. The playground is worse. So old and dangerous. So much mulch everywhere that the toddlers and twos end up putting it in there mouth. All I can say is that is place needs new management and a new building because I would never put my child here. And as of working I quit because this place is not worth it. Please take my post serious I beg all families and employees to really think about this location. I hope the company does something because this is ridiculous.

I've been with this company for 3-4 years. The longer I have stayed the more I've seen. This company is very unprofessional, dirty, cuts corners, unsafe, and not consistent with managers or employees. There is more turn around with management than regular staff. The company protect older staff who has been accused of abusing and asulting children in infant room. They fire the good employee who are honest and work hard because they don't want the real truth to come out and saving their [censored]. The child to teacher ratio is unbelievably scary especially in the mornings. There is too many kids in one room and ranging from toddler up to school agers who are 10 anf 11 years old with one teacher. The management gives attitude to their employees. The management also tells staff they aren't allowed to have any leave untill after a certain date so that they can be NASI accredited. I will not be recommending this company to any parent. I will be taking my child out as quickly as I can say bye.

All of the KinderCare's in Michigan seem to have this rule that they are not allowed to close the centers no matter what. I find this to be troubling considering the fact that, here in Michigan, we have been having extreme below zero temperatures where everyone is advised to stay home, and mostly all other schools/daycares are closed except every KinderCare location. I find that to be very dangerous and it does NOT sound legal. Someone needs to reconsider that rule and have the safety of their students/employees in mind.

When I first started at KinderCare I was hired to be a temporary cook in the kitchen and as soon as the other cook was to come back from maternity leave I was to go and be a floater.. I was also not told how much lifting I would have to do and when I started the job one of my first days in that first week was putting away a large shipment. I went and spoke to the director at the time and had expressed how my back could not handle away the shipment every week without some assistance. She assured me. Day that she would tried to get me some help in there but reminded me that that position was only temporary. In the next following weeks I did not get any assistance but once and then I found out that the cook had come back from her maternity leave and was made a teacher. I tried to speak to the director again about this problem and she boarded out to me that I knew that this job was not temporary that it was permanent and I reminded her that no she had told me that this was a temporary position and did I would go in as a floater teacher when the other cook came back and the other cook had come back and I was still in the kitchen. Of course I didn't found out that our director at the time was retiring and we were getting a new director from a nother KinderCare that have been closed and that the cook from that school was supposed to be coming in and taking over the kitchen so then the director decided to go ahead and put me in as a floater teacher. But when the new director from the other KinderCare came in with her cook that cooked did not want to be a cook anymore she wanted to be a teacher so I was talked into going back into the kitchen. I have expressed to the new director that I had a bad back that I never had any problems with my back with any job since I have broken it at age 18 and would like to continue not having any problems. She assured me then that she would get me help in the kitchen at least when the shipment came in on Tuesdays. I got very little help if any, I actually only got help once or twice and that was because of the wonderful assistant director will come in and try to help me occasionally. The new director actually seem to try to help me at first but then she grew very hateful and very resentful of my asking for help I expressed to her the pain I was in. Then I had an accident I was not allowed help one Tuesday and I was trying to put the stock away and I went to lift up a box and it was way too heavy for me and I dropped it. This cause my back extreme pain and agony I said something to the director and she said she was very busy. That week I did try to talk to her about it and ask her if she's going to write up an accident report but she didn't told me that it was too late to write up an accident report that she had to do it. Day of the accident or it would be questioned questioned. So I was told I could not have an accident report written up or anything done about it. I continue to ask for assistance on shipment days and continue to expressing how much pain I was in and I even ended up dropping a box for the second time. But I was continuously told I could not have assistance I was continuously expected to overwhelm myself and to deal with the pain. The pain grew worse Weed Everyday to the point that there were times I could not even walk out to my car barely and sitting down would cause me such extreme thing that I would scream.. I would go home every day holding on to anything I could walk into my home and crying. Just cause me so much stress and so much agony I started getting really depressed and my anxiety started up and I became very anxious and very emotionally distraught. I would have many crying spells not only at home but even in the kitchen at the KinderCare. I got to the point where I felt like the new director was no better than the last director before and no matter what I asked of her to resolve for me are needed to talk to her about, she was not available and was not acknowledging. I tried to several times the week I quit talk to her about issues and the pain that I was going through and how I could not continue in the kitchen. I understood that she was going through a lot with the assistant director who had just put in her notice because of the in consideration and lack of respect that she was also receiving and how miserable she was. But I did try to talk to her another times but found that she had left early or was not available to talk to me. The overwhelming situation became worse and worse and sadly I did not feel comfortable going to her and actually talking to her about it I felt like her door was not open. The the disrespect that I felt that I got and many others also received was very sad. The whole situation as I can you care was stressing me as it was. The kitchen was very nasty when I started there and I was fully trying to clean up each little spots that I can reach and had time to clean on when I could. But when I first started at that job the first director would not let me work past a certain time so I never had time to do a good throw cleaning like the kitchen needed. I was managing to clean some before I left the job with the new director but it was still very hard to get some things clean by myself I had asked for assistance in that but was told I couldn't get any at the time. I did not feel that this was as clean as it really should have been. But while I was there I did my best to try and straighten it out. I dearly miss all the children they really made my day and most of the time they helped me get through my pain hearing those children your name and come and run and give me hugs and tell me how much they enjoyed my cooking made me try to continue job. I know that I probably cannot file an injury report now because it has been almost about 6 months since I got hurt but I did want you to know that there are issues and the KinderCare in Golden Colorado. Because of the job as I Canna Care I am now suffering would my back where I never have before in the past. You in and out of bed everyday is a struggle and working a job on a daily basis is even more of a struggle. I hope that someone will check into that KinderCare and the treatment that's so many employees sometimes get. I also would hope that you would consider that sometimes the shipments that come into the KinderCare are very extremely heavy shipments when you have a huge box full of apples and you are to put that box on the Shelf you should not have to be lifting it by yourself. Getting paid only $10 an hour to work such a strenuous job sadly he was very good at but cost me a lot of pain is not worth it. $10 an hour it was a joke the director claimed when she hired me that I did not have to do as much as I did. And that I could not get more than $10 an hour because I did not have teachers experience. But working in the kitchen is not being a teacher and I have a lot of experience working in the kitchen. So I should have gotten more than $10 an hour and was told when I asked about it again that I could don't. And to be putting away the inventory by yourself should not be happening. There are plenty of times that there is so much heavy shipment that it should be taken care of by two people on that day. And there is no reason that a lack of respect like I received should ever happen and KinderCare ever again. And I hope you also make sure that the KinderCare there is now cleaner in the kitchen. I'm not sure if they ever finish cleaning up that Kitchen but I hope they did. Sorry I never had the courage before now to speak up. My emotional stress and frame of mind was took scared to before. Hope you will look into and improve this Kindercare. Thank you for listening.

This manager regularly treats parents as pedantically. She feels very comfortable telling you how to parent, and truly has no idea if you do/do not have experience in child development theory and work experience. Recently, there were cases of chickenpox in the infant room and it took her several days to report it to the parents. The infant childcare providers reported it much sooner to the parents. Then, she wrote this:
"We have the Chicken Pox in our Infant Classrooms. Three cases as of this weekend. I have not had this happen in my school for maybe 17 years now, since immunizations became the norm. But here we are with our youngest and non immunized group suffering with the chicken pox. So far the children's cases have been mild. But it can be a serious childhood illness, as all of you already know. We are on alert, but that doesn't really mean much. It is now going to do it's thing. By the time symptoms show themselves children have been contagious for quite awhile." She judges parents decisions to not vaccinate for an illness that is arguably not "serious." She says she is on the alert, but has not reported it for several days. Then, she writes to all parents that they must provide proof of vaccination within three weeks. In the state of Oregon, facilities are required to inform parents that they have the option to opt out. She did not provide parents with this information. Her primary interest is money. Please avoid KinderCare.

On 8/9/2017 I reported Ms Ashley to my director Ms Denise Goetz and Ms Sarah assistant director she was physically abusing the children in our classroom Ms Sarah took notes down as I told her that Ms Ashely had pushed one child bybthe head and yelled for him to sit down he fell and started crying at nap time she slammed several children down on their mats and forcefully forced their heads down. I then took my lunch and they both called me into Ms Denise's office they then repeated back to me what I had told Ms Sarah and I verified that was what I had witnessed they then said go to lunch they would watch her on the cameras when I got back they took her out of the room Ms sarah came into my classtoom and said she was fired and she admitted to everything that they would handle the rest of reporting her and notifying the parents. I didnt see any investigations happen over the next 2 weeks so I had a suspicion it was never reported to anyone. A parent asked me what happened and I assumed they knew they said they were never told why Ms Ashley left. I then knew it wasnt reported ao I reported it to the authorities as a mandated reporter. Dcf came and investigated during such Ms Denise and Ms Sarah lied about what I reported and said i said she was aggressive and that they knew it was me who reported them and they are very upset with me. I felt I would get retaliation due to doing the right/Legal thing so I resigned. They then made a report on Ms Ashley after it had already been 2 weeks. They let child abuse go unknown and did not report it to the authorities. This was at Cambridge in Wellington florida.

On August 28th 2017 my child who attends Kinder Care on Parham rd in Henrico, VA was spit on by another child. I went to talk to the center director Alexander Petry about the incident. His response was unacceptable. He was more concerned with the way I reacted to my child being spit on then actually addressing the issue at hand. He gave me some runaround bullcrap. His response sounded like some generic response out of a book. The child who spit on my daughter has a history of behavioral problems and this isn't the first time that he has been involved in some kind of inappropriate behavior toward another child. I was informed by Mr. Petry that he is "talking to the parents and trying to help his behavior". This is unacceptable. I feel that this know poses an issue of safety to the other children not to mention it is disgusting and unhygienic. I have noticed that the quality of this daycare has significantly declined since Mr. Petry became the center director. there are multiple behavioral and disciplinary problems with several children there and Mr. Petry only seems concerned with saying just enough to pacify an upset parent. I am appalled that this little boy is still allowed to attend this daycare. It seems Mr. Petry is more concerned with the check these parents send for their child then the overall safety and wellbeing of the children at his center. I no longer feel this is a safe environment for my child. I feel that Mr. Petry is a terrible representation of the standards put forth for Virginia daycares. I would not recommend KinderCare to any parent especially the one Mr. Petry runs. I feel that Lilli Crenshaw the center assistant director would have been a much more competent and appropriate director for this center