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Kentucky Fried Chicken [KFC]timing and caught in a lie

Went to our Wooster KFC and ordered a 10 piece hot wings. First someone told us that that the fryer had to be set back up and it would take 20 minutes for the order. That was fine we were willing to wait. But them another employee told us that the fryer was broken and they couldn't take no more chicken wing orders till it was fixed. So which is it? It took about 45 mins for our wings to be done. And this was around 7ish. Then they couldn't remember order. What a mess.

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