KFC reviews and complaints 1
View all 3447 complaintsKFC - incorrect and missing items from order. consistent overcharging.
Our Kentucky Fried Chicken is also a Taco Bell. Today, at approximately 11:30 AM, I ordered six items from the Value Menu at $1.00 each (two beef mini quesadillas, two shredded chicken mini quesadillas, and two beefy Frito burritos) and was charged $8.89 for five items. Six items if you count they charged $1.20 for two onions on the side (website says onions are a $0.10 item for beefy mini quesadillas). They couldn't count to two on the beef Fritos burritos.
This is also a problem on the KFC side. Last week, Tuesday, August 30th, at 11:00 AM, I ordered the 12 piece Crispy Tenders bucket and ended up being charged $32.00 for it. The whole purpose of ordering 12-pieces is the website said you would receive apromotional 4-piece Cinnabon biscuits free. I was promptly told they don't give away Cinnabon biscuits so if I wanted some, I would need to pay $4.99 extra for them. I thought $32.00 for a box of 12 pieces of tenders, and severeal of them (four) were broken and weren't even of fair size, was a little excessive!
So, in short, That's the end of business between me and KFC/Taco Bell. The only thing worth getting from them is their cole slaw, and I can make it as good as theirs at home. It just takes a little effort.
Latest KFC Reviews
Service order Lack of product Order was completely wrong and horrible customer service Bad customer service and awful personal from manager to workers Poor customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!