KFC
reviews and complaints

I ordered two $5 fill ups one being the thigh and leg meal which I changed to two legs and the other being the two chicken little sandwiches that I had in the smokey mountain bbq. From KFC in Pomeroy ohio. The chicken legs we overcooked and severely dried out. I couldnt even eat the breading because it was to overcooked and unchewable and the meat itself was tasteless and super dry. The mashed potatoes were very watered down and nasty. The chicken littles one sandwich was ok and the other was all crispy breading had absolutely no meat in the tender whatsoever! As well as the wedges being burnt. Never had an issue before and severally disappointed with my hometown kfc/long john silvers. My email is kelzi.[protected]@gmail.com if you have any questions

I ordered two famous bowls In Florence, SC. The KFC on Irby Street and the service was fine and everything was right but as i was eating both of the bowls there were big pieces of plastic in both of the bowls. These pieces of plastic were so big my girlfriend that was eating it choked and I had to do the heimlich maneuver to get the plastic stuck from her throat.

Good day my name is Amanda Curtis I purchased your family meal 8 piece at R187.90 at KFC Bridgeway, Crawford, Athlone, Cape Town yesturday evening. While standing in the que there was a lady composing that she had a piece of chicken that was sour and the manager and cashier when I asked had confirmed that the piece was sour and that it was just that one piece and the first customer to complain. I asked the manager of their chicken was sour and he said no it was just that lady one piece. This morning when I woke up for work my tummy was working/running and it is now cramping and when I break wind its smelly. That's food poising I now after spending almost R200 got to get medication for having eaten KFC and that's not cool at all. I'm so disappointed please look into this matter as we love eating KFC and that branch it just up my road. Awaiting your response. My Email address is [protected]@gmail.com

I went to the restaurant and originally went to the drive through, but couldn't understand the person working due to the poor sound quality of the speaker and traffic noise. I went inside to order and no one came to the counter for about three minutes. I placed my order: two pick 2 for $6 specials with a side of fries. When I got home I got one meal, a whole order of fries, mashed potatoes which I did not order along with biscuits and a cookie. I was charged twenty some dollars for what I ordered... The receipt was correct This is the second time I have complained about this particular store. I tried to give it another chance, but no more. By the way, the floor was sticky and the store was filthy... There is no excuse for this

295 Fourth Avenue S, Unit F1
L2S 0E7 St. Catharines
Ontario

Im sure that KFC would want to have orders that are consistent every time a customer orders a selection. The past four months i am not getting this from this site. Today i purchased two Tuesday specials. The thigh in one order was smaller that the leg and the fries were not as i have received before. I have come to the point of going to the Harzel road site as the number of years I order from that site orders were always consistent. as well as order problems every time I go to this site I have a difficult time talking to staff as there English is not very clear. I think KFC needs to make sure that Franchises hire staff that can communicate clearly with customers.

29-april-2019 we ordered super mega deal online it was 4:32pm when I place the order but I got my delivery after 2 hours. when we eat the chicken it is not crispy and it is tasteless I think someone forgot to put salt and spices im very disappointed so I write an email but I got no response. the next day 30-april-2019 I try calling to 44410410 to formally file my complaint but I was told to call 44415541 but no one is answering on that number. I hope kfc have something to do for unhappy and dissatisfied customer from their service

I was at kfc store# g135612. On 04/19/2019 my ticket number was 3872 I was here at 5:56 p.m.. The employee's Name was Jaime she refused to serve me. I brought ny 11 year old daughter there to get her meal to go as we were in a hurry. Jaime had gone to 3 other people saying she wouldn't take my order then her and a shift supervisor fought for 10 minutes until the supervisor took our order. This made me late for my daughter play at school and I did not appreaciate the disrespect at all. I am a paying customer and did not deserve to be treated in such a manner. Ive never been so insukted in my life!. I go to kfc often but after this ill make sure none of us ever go to another kfc again! Especially not the one in Newton New Jersey

Chicken was great but the waffles where terrible and the suryup did not match it was Ms betterworth .it should have been maple.secound when I see the lady open two precook waffles and Hart them in a microwave .just terrible.wr will never eat that every .but you need fresh waffles and maple syrup the really thing don't do like you did to the honey.no fake honey or suryup .and make waffles on the site not packed. chicken is great you need a lot of work on your side orders.

This was the second time that I came to Kentucky fried chicken this week. The first time they left off food for my order. And they had a note on the window to check your order before you leave or they would not give you things that were left off. I thought that was very rude. Now I'm at Kentucky fried chicken again the same one and I have been sitting in drive-through from 8:51 pm until 9:14. The service here is horrible. The store is in Zebulon, NC. The service wait is always long. One time I came to get chicken with the waffle and they gave me the meal but said they didn't have any syrup. Someone really needs to do something about this store. My email is [protected]@gmail.com

The place was not bad, it needed to be cleaned up behind the counter. However, the young lady taking orders was lacking a personality, but she did help several customer's with their orders by making suggestions and help save them money. So, for that she doesn't have to have a smiling personality.

THE FOOD WAS HORRIBLE... MY FIRST CHICKEN ORDER WAS DRY, BURNT, GREASY, AND THE THIGH LOOK AS IF SOMEONE HAD ATE PART OF IT AND THROWN IT BACK INTO THE BOX. THE 2ND ORDER WAS OLD TASTING AND WAS TO BE EXTRA CRISPY BUT WE GOT THE ORIGINAL. BISCUITS HARD AND LITTLE BURNT AND MASHED POTATOES WATERY.

Tried calling the establishment by got a fax machine, and the two other time static, the third time the person said I reached the Glade Rd store

Your GM Autumn regularly berates her employees, delays breaks and assigns extra cleaning chores as punishment. She has also effectively promoted Devonn to management giving her keys and manager access to tills despite the fact that she regularly comes to work drunk. Autumn and Devonn spend all their time at work together ganging up on employees and berating them. Lastly I am an employee with a brain injury and Autumn is constantly degrading me about how slow and ineffective I am in front of employees and customers. She has also referred to me as a "retard" both to my face and to other employees. If this situation is not rectified within the next pay period I will be filing a discrimination lawsuit against KFC. I have already consulted both the EOCC and the Oregon labor board on these issues. The photo below is my cleaning chores for front counter the day after Autumn yelled at me for not doing the dishes for the entire store after completing prep even though all dishes are not part of prep and it was past my clock out time. Thank you for your consideration.

My husband and I drive approximately 45 minutes to Vidalia, GA solely to buy grilled chicken since Dublin, GA stores no longer offer grilled chicken. Each time we visit this establishment we aren't greeted. The cashier doesn't smile and are just down right rude. We always have to wait for the chicken to be cooked and are told they will bring it to us .; which they fail to do. Today they were not busy, we were in the drive thru and were told to park and they bring it to us . After 20 minutes my husband went inside to get the chicken which was just sitting there .

Hello I'm from Pakistan lives in Bahria town Rawalpindi, on Friday 26/4/2019 and Saturday 27/4/2019 I went to my near Kfc at phase 7 Bahria town and phase 4 Bahria town, I placed my order at the counter and got my food after 30 mins, is this fast food really meant to be? Staff is so untrained and confused that they have no idea how it should be done! There is big confusion among them all, they get tensed when they see many customers and can't handle their job well plus there is a shortage of food too, I didn't get rice coz they were out of stock, this is so ridiculous and upsetting for a customer who end up having food what they can offer so basically we eat what Kfc staff want us to eat!

I was just there at 4:30 almost 5 roundabout I ordered $50 worth of food I get up there to the drive-thru window to pay for it and the girl tells me that she's going to have to give me dark mate because they're real chicken I told her no I would wait he comes back to the window and then tells me that the people is already got that chicken sold so therefore I told her they don't even close till 10 and you're telling me there's no chicken to be sold she said that she was sorry but they wasn't that she could do about it so I thought I would complain when they have all them hours left why couldn't they made people chicken like I said I've been sick with the flu did not want to cut today so I decided to drive myself out to get chicken for my family and the girl at the Windows telling me that she can't feel my order so I asked for my money back and I went to Hardee's but I just think this is a Dirty Shame but they could not feel one sample order like I said they was canceled a $50 order and this happened to the KFC in Buckhannon West Virginia

My order was placed at 12:34 at window I was told to pull out in front tenders are going to be done in 1 minute. I watched 1 guy go in since his order wasn't right. Then a lady parked by me went in I asked if they got her order wrong she said no I was waiting too long. So I pulled around and got my order which didn't have everything. This was at 12:44 I was told by manager that it wasn't tenders that were cooking. The last time I was there my girlfriend and I had the buffet which was not well stocked and messy I said I wasn't going there again. I wanted to give them another try and this time I again had a bad experience. This store is going to give KFC a bad reputation.

Hi, where do i complain about kfc ledras?i have order zinger bacon sandwich...inside a very small small piece of chicken..why kfc show photo with chicken all over around the bun if in reality inside it s mini piece of chicken which i paid almost 5 euro just for sandwich not meal? KFC Cyprus, as it shown the photo, the chicken is all over size of bun right ? in reality what i received in Ledras KFC was a joke, a pieces of chicken smaller than a wing is that fair ? i really feel cheated !
Remus [protected]

Stopped by today 04/25/2019 to KFC 1526 North Loop W Houston, TX 77018 at or around 1:13pm. I will never return to this location due to the way I was treated by two store managers. I went in as your customer to order and pay for the services that KFC offers (food service). The unprofessional and rude service received by these two individuals who are in the position of oversight really concerns me. Sadly I was not the only target.

Cashier named Traci has no customer service.my husband and I went for dinner on April 24th 2019 about 4:30 .we ordered famous bowel and 2 biscuits we did 2 orders.she put my in a Togo bag it was for here.my husband ordered famous bowel 2 biscuits and a chicken little. She forgot to give him change than she forgot the biscuits. She said neaver charged him.i said show me receipt she says I cant it's not working so I believe she charged us twice for the 2 bisquits.she stood there and argued with us .so we paid again.i asked for corporate number and she got an attitude and wanted her name since she didn't wear a name tag.this location has a high turnover, somebody different everytime we go in.we go in often.very upset the way we got treated from Traci. You will lose customer if you keep her. My address is 78 springers lane new Cumberland pa 17070 thank you holly sites