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KFC complaints 3450

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7:04 pm EDT
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I always ask for more honey and I'm always willing to pay more. I just ordered and got some honey. She only gave me 5 packets for 3 boxes but thats not what upset me. What upset me is qhen I go to use the honey its dripping everywhere. You either watered down the honey or are using a different company which is watering the honey down. I'm disappointed how...

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9:24 am EDT
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I ordered the 12 piece meal and I was told by the drive through that I couldn't buy the 12 piece meal because if they sold it to me they would be out of chicken. She said we have 12 pieces, just thighs and breast but if I sale it to you, we won't have any for other customers, now does that make any since at all? I said to the cashier, but you sale chicken...

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4:32 am EDT
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KFC Drive-Thru

There is a KFC operation on Vlissengen Road located in Georgetown, Guyana South America that has a drive-thru that is literally on the street. This situation is a serious safety hazard to all classes of road users.

In order to access the drive-thru customers occupy the lane of oncoming traffic thereby forcing the legitimate road users into the opposing lane. The road in question has two lanes and allows for two-way traffic but the drive-thru operation is an encumbrance to one of the lanes. Kindly address this issue at the earliest opportunity.

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H
3:27 am EDT

KFC Food. Services and atmosphere

It is happening multiple time with me that I was very much disoppointed with the services atmosphere and the food serve to me in rawalpindi and sialkot kfc branches...

1- look at the the cleaness.. The garbage on the table was removed after sevral times pointing to the floor manager and cleaner boy.. They even never bother to reply properly..

2- look at the people.. Kfc staff is just gossips and people are waiting for their orders. Yes I shouted on the staff that what you prople are doing with the customers.. Are we baggers here...?

3- look at the food.. Fries... Honestly this is the stuff we are here? We left many brands for this [censored]?

4- a great joke.. Kfc rawalpindi branch has no souce and ketuchup to serve with the meal... They just receiveing orders and orders and orders and they didnt have any souce at branch to serve with the meal... This is [censored]...

5- I have to wait an hour for my order... They took order gave me token to wait on ur table and ur order will be served on table and we are waiting for an hour... And after thay I went to the counter and remind them and they forgot and just serving the take aways on priorities...

Well these are substandards I have experienced in kfc on two different branches with the same level of services very very angry and disoppointted...

Arshad

[protected]

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9:43 pm EDT
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KFC Incorrect order, staff

Regarding my order #[protected] on 7/8/23 POS 5227

Store on Cotton, Surprise, AZ

Scheduled order for pickup at 5:30 pm. Ordered submitted around 2:30 pm

The staff were very lackadaisical about my order not being ready until almost 6:00 pm. We did not check the order until we arrived home. The chicken was crusty and definitely been sitting for some time. The coleslaw order was missing.

The customer ahead of us were asked if it was okay if their 8 piece order was okay to be just wings and drumsticks. They said no and were told that all that was available was extra crispy.

This location was very good for the first visits but has consistently went downhill since opening. We thought we would try one more time. But same bad results.

Desired outcome: I really don't want anything except for you to become aware of the situation of the Cotton Road location. The service was terrible and the food mediocre. I am not interested in returning.

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1:12 am EDT
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I bought a $20 fill up for my 4 kids, all the meat was greasy and soggy tasted gross! No biscuits. And my juice bucket tasted like water. Only thing good was the macaroni and cheese! My kids wouldn't eat the chicken at all! Please give me a call at 279:220:2462. I've grown up on KFC all my life this is the absolutely worse meal ever. And I even had to wait...

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A
12:07 pm EDT

KFC Very bad service

On the 4th of july I decided to order kfc family fill up it consist of 8 pieces chicken 8 tenders, ff, mashed potatoes, coleslaw all for $30.00 and my son added 2 chicken sand we had it delivered and when it came it was $52.00 and we only got tenders, ff, coleslaw biscuits we tried calling the store and no answer so we decided to reorder the same family fill up and this time we did not get tenders, ff, coleslaw, and it was 48$ and some change so here it is I got screwed by kfc and couldn’t even get a hold of any person to complain about now that is way to much money to lose over food we didn’t even get what we ordered! No please tell me you got this complaint audrey auman 612 hillsboro st apt 802 pittsburgh, pa15204 we ordered from the ohioriver blvd store [protected] [protected]@gmail.com

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4:58 pm EDT
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KFC Unprofessional service and wrong order

KFC Tawar mall Qatar never fails to disappoint me. Every time I order, there’s something wrong or missing. Today they sent me Regular strips instead of Spicy which I ordered. When KFC staff contacted me ([protected]) he was extremely unprofessional and kept asking me are you sure that strips are not spicy? Can you open the strips and see? My staff is saying they sent spicy strips….How many pieces of strips you ate? How many pieces remaining? If you ate some, I cannot replace. I asked him to send someone over to confirm if strips are spicy or not? But he refused to do so. Overall the guys who called me [protected], was extremely unprofessional amd rude and doesn’t know how to run a business.

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4:09 pm EDT
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I purchased a 12 box of the new Nuggets on Saturday, 7/1/23 at 6:30 pm at the Munster, IN. Ridge Road store #C212007 2 372 1944. Ticket #1944. All were very dark Brown and very dry. Nine had little but a small scrap of meat inside the rock hard crust. Three were eatable but dry. No consistency of size. Most were lumps of breading. Not a product I will ever...

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2:57 pm EDT
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I will never buy KFC chicken ever again. I grew up in the 70’s we always had KFC chicken dinners and they were absolutely delicious. Over the decades they have kept going down in quality and taste. I ordered some of the chicken nuggets and a bucket of chicken a few months ago that were absolutely horrible.. did not taste like the original from the...

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2:49 pm EDT

KFC 8 piece bucket

Several times over the six months of 2023 I have ordered 8 piece bucket and expressed we do like or want chicken wings, Only once this year did I receive no wings. Since I can't get the staff to fill my order without wings, I will not return to the kfc in north zanesville ohio, this happen to me 2 years ago. I just started visiting kfc again, I won't return again.

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9:25 pm EDT
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KFC The new chicken nuggets

I seen all these commercials about getting FC's new chicken nuggets, all the pictures on the internet and the TV show a crispy chicken nugget kind of like the extra crispy chicken looks real good so I went to the local KFC and King North Carolina ordered me some chicken nuggets, I got the chicken nuggets and I was totally disappointed valley breading on it was just barely coating it there was a piece of chicken with just a little film a flower on it nothing like the commercial nothing like the pictures on their display at the store I was totally disappointed I returned them and got my money back if I could put pictures on here I would. I did find the picture section and could not find the pictures I took of the chicken nuggets, that's my fault but they were nothing like their ads

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6:04 pm EDT
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I bought 2 pot pies today at location above. They were very brown. I assumed they were left in the oven too long. Had a taste of being scorched/lightly burned. They did not taste very good. I know this because I love these chicken pot pies at kfc and eat them all the time. I think the worker was needing some help. There were only 2 people working. I had to...

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10:31 am EDT
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KFC Irresponsible service for my order

I went to KFC Bypass road madurai on 28.06.2023 around 18.45 hrs and I booked for Wednesday offer for Rs 778+ tax to take away to home.After I reached home opened box I was very disappointed because I ordered one they were given another one. My families are very fed up this since they are very expected. But they have been cheated by the your supplier. I phoned to your complaint. But no one picked my complaints. There is no ketch up and lot of items.Please ensures when u deliver to customers. My name is V.Jeyaseelan Ph.No [protected].My order no 40914 and cash bill was not given.

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4:35 pm EDT
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I am very dissatisfied with your on line mobile app. that when I put an order in and was to pick up at 3:330 at ther kfc store in sebastian florida store for 13.79 and was told when I went in to pick up my order and they said that they never received the order and my acct. was charged for it. So I got no food and I am requesting a redund of my order for 13.79 back on my acct. The order number is [protected]

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6:17 am EDT
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KFC I ordered a wrapsta box bigger meal but received a small meal

On Monday the 26 June 2023 I order wrapsta box and added an extra R17 for a bigger meal but I was given a small one. I asked the lady that was helping me if she's aware that it was a bigger meal since I ordered it via WhatsApp, she did not respond. Can I have a clarity of adding a R17 extra for a bigger meal, what should be up sized.

Desired outcome: Clarity

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6:15 am EDT
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KFC Team member Bomikazi

I went with my wife on Saturday the 24th of June 2023 at around 12:20 to buy food. After we paid we went to the collections window where we were given our meals. So whilst we were checking if our order was right this lady who had a NAME TAG WRITTEN BOMIKAZI came shouting at us saying that we mustn’t check our order but just go. She insulted us and I will assume she was intoxicated as her behaviour seemed to be very strange for someone who was not even provoked. When my wife asked why she was insulting me she told her where to go off and left laughing at us. I am a regular buyer at that KFC but ever since that incident I haven’t gone back as I’m not sure what she will do next time to our food.

Desired outcome: I would like to be part of a discussion with the employer and employee to find out why she she insulted us i can be contacted on [protected]/[protected]

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12:23 pm EDT
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On June 23, 2023 I made a dine-in purchase at store #E720426, Ticket #4022. The food itself was acceptable, but the condition of the men's bathroom was ATROCIOUS. Besides the trash all over the floor, the sink had not been cleaned in several days. There was dirt and grime in various places all around the sink. The terrible condition of the bathroom made me...

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2:16 pm EDT

KFC Loganville ga kfc hwy 78 across from lowes

This place is horrible! The management is non existent and they told me at 7:00 on Friday night that they were not cooking anymore tonight and was out of everything and suggested Popeyes down the street. I give them three tries over a year period and always the same rude employees and usually the whole staff is out back by trash bins. The inside is nasty and this location needs to be sold or shut down.

Desired outcome: New ownership and fire every sorry individual that is currently there. Especially mangers since they do not manage anybody or anything

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11:25 am EDT
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I went through the drive thru at Belton SC location just a few minutes ago I ordered the k1 — could not understand a word the girl was saying. ordered diet coke.. she says we don't have coke so I said ok Diet Pepsi.. she then says we don't have pepsi.. we only have cherry pepsi or something like that. I drove to check out and get my order and she gave me...

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About KFC

Screenshot KFC
KFC, also known as Kentucky Fried Chicken, is a fast-food restaurant chain that specializes in fried chicken. The company was founded in 1930 by Harland Sanders, who developed a unique blend of 11 herbs and spices that is still used in KFC's recipe today.

KFC has grown to become one of the largest fast-food chains in the world, with over 23,000 locations in more than 140 countries. The company is known for its signature fried chicken, which is available in a variety of flavors and styles, including original recipe, extra crispy, and spicy.

In addition to its famous fried chicken, KFC also offers a range of sides, including mashed potatoes, coleslaw, and biscuits, as well as sandwiches, wraps, and salads. The company has also introduced a number of new menu items in recent years, including chicken tenders, popcorn chicken, and chicken wings.

KFC is committed to providing high-quality food and service to its customers, and the company has implemented a number of initiatives to improve the customer experience. These include a focus on cleanliness and hygiene, as well as the use of sustainable and environmentally friendly practices.

Overall, KFC is a beloved fast-food chain that has become a staple in many communities around the world. With its delicious fried chicken and commitment to quality and service, it is no wonder that KFC continues to be a popular choice for fast food lovers everywhere.

KFC Customer Reviews Overview

KFC, also known as Kentucky Fried Chicken, is a popular fast-food chain that specializes in fried chicken. The restaurant has received a significant number of reviews from customers, and the majority of them are positive.

One of the most significant positive points of KFC is the taste of their fried chicken. Customers have praised the restaurant for its delicious and crispy chicken, which is seasoned with a unique blend of herbs and spices. The restaurant also offers a variety of sides, including mashed potatoes, coleslaw, and biscuits, which have also received positive reviews.

Another positive point of KFC is its affordability. Customers have noted that the restaurant offers a good value for the price, with many menu items being reasonably priced. The restaurant also frequently offers deals and promotions, which customers appreciate.

KFC's customer service has also received positive reviews. Customers have noted that the staff is friendly and helpful, and that orders are typically prepared quickly and accurately. The restaurant's cleanliness and hygiene have also been praised by customers.

Overall, KFC has received mostly positive reviews from customers. The restaurant's delicious fried chicken, affordability, and excellent customer service are among its most significant strengths.
How to file a complaint about KFC?

1. Log in or create an account: Ensure you are logged into your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary information and verifying your email address.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button situated at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with KFC. Make it specific and clear, such as "Incorrect Order at KFC Downtown Branch" or "Poor Customer Service at KFC on Main Street".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience. Mention the location and date of the incident, the nature of the problem (e.g., food quality, hygiene, customer service), and any specific details like order number or employee names if relevant. Describe any communication you've had with KFC staff and the outcome. If you attempted to resolve the issue, include those steps and KFC's response. Explain how this experience has personally affected you, such as causing inconvenience, health issues, or financial loss.

5. Attaching supporting documents: Attach any relevant documents or images that support your complaint, such as receipts, photos of the product, or correspondence with the company. Be cautious not to include sensitive personal information in the attachments for your own security.

6. Filing optional fields: Use the 'Claimed Loss' field to indicate any monetary loss you have incurred due to the issue. In the 'Desired Outcome' field, specify what you would consider a satisfactory resolution from KFC, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and to ensure all relevant details have been included. Check for spelling and grammar errors to make your complaint as professional and credible as possible.

8. Submission process: After reviewing your complaint, click the 'Submit' button to officially file your complaint on ComplaintsBoard.com.

9. Post-Submission Actions: Keep an eye on your ComplaintsBoard.com account for any updates or responses to your complaint. You may receive feedback from KFC or from other users who have had similar experiences, which can be helpful in resolving your issue.

Overview of KFC complaint handling

KFC reviews first appeared on Complaints Board on Oct 3, 2006. The latest review KFC newly remodeled Aloma Ave Winter Park FL 32792 was posted on Apr 23, 2024. The latest complaint Drive through times and messed up order was resolved on Jan 03, 2020. KFC has an average consumer rating of 1 stars from 3471 reviews. KFC has resolved 234 complaints.
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  1. KFC contacts

  2. KFC phone numbers
    +1 (800) 225-5532
    +1 (800) 225-5532
    Click up if you have successfully reached KFC by calling +1 (800) 225-5532 phone number 5 5 users reported that they have successfully reached KFC by calling +1 (800) 225-5532 phone number Click up if you have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number 11 11 users reported that they have UNsuccessfully reached KFC by calling +1 (800) 225-5532 phone number
    +1 (949) 218-4453
    +1 (949) 218-4453
    Click up if you have successfully reached KFC by calling +1 (949) 218-4453 phone number 0 0 users reported that they have successfully reached KFC by calling +1 (949) 218-4453 phone number Click up if you have UNsuccessfully reached KFC by calling +1 (949) 218-4453 phone number 1 1 users reported that they have UNsuccessfully reached KFC by calling +1 (949) 218-4453 phone number
    +1 (502) 874-8100
    +1 (502) 874-8100
    Click up if you have successfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have successfully reached KFC by calling +1 (502) 874-8100 phone number Click up if you have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number 0 0 users reported that they have UNsuccessfully reached KFC by calling +1 (502) 874-8100 phone number
    Executive Director
    More phone numbers
  3. KFC emails
  4. KFC address
    1900 Colonel Lane, Louisville, Iowa, 40213, United States
  5. KFC social media
KFC Category
KFC is related to the Fast Food Chains category.

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