KFC
reviews and complaints

Only my third time I have ever been to a KFC and today is my last ,

A rare treat for my 7 yr old grandson, who felt let down because food was awful , tango watered down , bones in his chicken , the food was dry , veg burger was so over done and solid ( tasted microwaved ) i took it out of the bun, it was awful I’ve come home feeling sick ,

The staff need training, there was no conversation at all , the customer service was non existent. the place was filthy as were the toilets which I decided not to use,.

I can’t understand why any company would allow this ,

I have never written a complaint before. But am so disgusted with the whole experience

Drive through August 29 2023,at 6:00 pm. The chicken was so dried out at this location in Saskatoon saskatchewan. All places in Saskatoon is really bad food. The chicken supposed to be moist and tender not no more in Saskatoon. I had to through away my 4 pieces box after the the first one,checked the other pieces same dried out. Been sitting in the oven for two days dried out terrible chicken. What's going on in Saskatoon?

We went to the KFC/Taco Bell in Shippensbutg PA on 8/13/2023. We ordered and party pack of tacos and 4 drinks. When we got our drinks they had no ice in them. My husband questioned it and they said the machine has been broken. First they should let people know that when they order drinks. I don't care for warm soda. 2nd we got all the way home and went to get rid of our drinks and in my 9 year Olds cup is a big screw! My husband called the restaurant and complained and all the lady could say was I will give you $30 off your next visit. I'm not satisfied with that because 1 I will never eat there again. I want a refund for my meal. I have contacted an attorney and I hate to move forward with a lawsuit but it may come to that. This is ridiculous.

My friend and I visited the Beverly rd kfc in Hull today.

We decided to get the two pieces of chicken and chips with a drink.

When the food arrived I look in the bag and said to the members of staff about the portions.

I got two chicken wings and the chips were eight half chips and my friend got the same.

We were absolutely disgusted at the lack of food.

Hi Team,

This is Ashok, i am unable to order on KFC application with my company gift card amount,i am getting error message order can not be process and some issue,

My gift card amount 595 and my order amount 516, even not processing

Could you please resolve the issue, if possible please add amount to my KFC wallet

please find the below screen shots for reference

Ticket #1462

Date: 2023-08-22 6:18PM

Cashier: Victor

My family loves KFC, its the only fast food chick we like. I am not sure if its the location, (I moved here 3 years ago from San Diego) or perhaps poor management, poor hiring, etc.

In the 3 years I've gone to this KFC location I have experience what seems to be very unhappy employee's. From greeting during ordering, payment to food delivery.

Its sad that my entire family of 4 makes a joke about choosing to pick up food from KFC and what the employee will be like today.

I went to the KFC in Villarica Ga. yesterday and ordered a chicken potpie and a three piece original recipe meal I swiped my debit card and didn't realize the amount charged the girl went back into the prep area when she returned I asked for my receipt she gave me a receipt that wasn't mine and had to call a manager in order to print out the correct receipt when I looked at it I found that she had charged me for a pot pie and a 12 piece family meal for $ 43.10.

I told the manager this was incorrect and to please credit my card and ring up the proper order the manager told me they do not give refunds and that I would have to take 12 piece that once an order is placed they either couldn't or wouldn't change it.

They gave me the order over all my objections saying you have to take the order as entered. when I got the order home I found it contained 6 thigs,3 wings and 3 very overcooked wings that were too hard to eat.

Purchased combo lunch on 21st August at Horsham KFC, also ordered 20 wicked wings which we had to wait a further 10 minutes for. The girl who served us said she had put a couple of extra wings for the inconvenience. When we got back home an hour and a half away in Naracoorte, I found that we had only 18 wings and one could not it even be called a wing it was mostly just fried coating. We were very disappointed. This is a treat for us, costing $48.20, that is not small change and we feel ripped off.

Missing food from our order and wouldn’t replace as I lost receipt absolutely fumming the my missed a large gravey 20 boneless chicken this was at Rochdale kingsway about 5 pm on Thursday the 27th I have no receipt what other information do u need my order was messed up I want a refund or a voucher I spend a lot off money at kfc it was Rochdale kingsway at 5pm there abouts on the 27th secon email can u pls resolve this

I have given the Denai Alam store 22 pcs voucher with all in series. But the store cashed come back and said 1 pcs of RM 5 voucher rejected. I ask her did she mistaken scan a voucher twice and 1 in the stack of voucher not scan, she refuse to check and said not valid, ask me to pay the balance.

Now I am having a “rejected” RM 5 voucher. How to I claim it back?

I have a problem with Jane furse kfc drive through (located in Limpopo ,Skhukhune)

Every time in the morning they always tell us we should buy in the store the drive through start operating at 9 where the store opened at 7, this has happened in multi times and they don’t do anything about it…..please can something be done about this issue because the drive through nolonger serve its purpose

I have attached the slip I got inside after i was told the drive through works after 9