KFC
reviews and complaints

I did not order anything but I just got an sms stating I made payment to kfc ballito and the money was deducted from my bank account if you can reverse my money I will be very grateful to you

After getting the last bad order from KFC I shall not darken their doors again. The Colonel has to be rolling over in his grave. I ordered a 12 piece tenders and a large fries and paid the extremely ridiculous high price of $28 for some overcooked rubberized dry chicken with breading so hard you could chip a tooth, The fries were not much better made of some past like substance shaped like a fry. The chicken was so bad the cats would not touch it and they like chicken. I filed a complaint number [protected] so maybe somebody will teach these folks to cook chicken, and when to throw it out.

i ordered a 85 dollar meal and instead got a 50 dollar meal and still payed 85 idfk

Today at 8:30 pm @ kfc ruwi muscat. Order number 36. Chicken pieces, srrips and fries were not fresh at all.

Order ID : [protected]
Mode : Delivery
Payment Type : Cash on Delivery

Dear KFC,

Referring to the below order, I received only partial not full. After the delivery with in 1
minutes I messaged the delivery boy and he said wait for him and unfortunately, he didn't come here yet at-least he can inform me that he will not come.

I hope you will do the necessary for the same.

Thank you.
Jasim
Mob:00974 [protected]

Hi Guys,

I wanted to let you know that the quality of the product being produced at the Haverhill Mass. location has great need for improvement.

In short, it is crap.

I have eaten in KFC's in many countries and the USA is the worst and my wife agrees.

Please get your house in order!

I drove up to KFC and ordered a chicken pot pie and a two-piece meal. When I got home 50 miles away
I was shocked to find only a meal with a thigh only and another meal with one chicken breast only.
I think I was charged the full price for each meal. They conveniently left out the bill so I can't refer to a
Specific time. I would like a refund

I asked for a tender not wicked wings, I still got wicked wings, there was no sauces, no potato and gravy. And the burger they added a sauce I never even asked for, got the wrong drink. Every time we get food from here either food is missing or looks like it's been sitting there all day and is old, gross and cold. I have never gotten a correct order from there.

My wife and I went in for lunch today 11-15-21, to start you have to have your car in for service after going thru the drive thru, pot holes in the entire drive thru, next the food was terrible, my wife had the pot pie and the chicken was tough and tasted like it had been fried then cooked in the pie, I had the three piece tender dinner the tenders were so small that the three were the size of a normal tender, next it took twenty minutes to go thru the line, one person taking the orders waiting on the window and people coming in for pick up orders, this store should be closed, store# H690006 in Palm Bay, Florida, ticket# 1554. We have been going to this location for years and for the last year everything about this location is suffering. KFC would be best to close the location temporary and do a total re re structuring, we have visited this location for the last time. Steven McLellan

21:33 13/11/2021 I went to buy KFC, I stood in drive thru row. slowly, very slowly the row moved, only to come to order box at 22:10 for operator to tell me there is no food. I think this is utterly poor service, the least they could have done is walk out and tell the cars, the 2 in front of me and 3 more behind me, that there is no more food. Instead they wait for every car to come to order box and then tell us there is no more food? what is the use of a 24/7 drive thru service? I hope that this matter will be addressed accordingly!
Jayne Hattingh [protected], [protected]@gmail.com

Lelethu was the cashier and she was friendly I won't lie, she told her colleagues working at expedite the type of chicken pieace I prefered which was a thigh from the allstar box meal I ordered. Instead of me recieving my order the other two employees working at front were talking and laughing to each other while I could see that my order is ready to be packed. Well ai asked them genuinely to please help me receive my order cause I could clearly see it was ready. I also specified again to the lady that I wanted a thigh, she the asked me "to whom did I say that I wanted a thigh?" I answered that. Then her friend who was packing food from the kitchen started talking nonsense against me and they were enjoying the conversation. I asked for at name of the lady working at expedite and I was told that she is asanda. Asanda was so rude very very rude and I was listening to all what she was saying speaking xhosa and saying silly and rude comments againt me as a customer.

I was at the KFC in the Chevron station in salton Sea on rt, 86 . The wife went in to purchase me a 3 piece meal, and it was $15.00, I couldn't believe the price coulld have gone up that much, because of Covid 19, When I got it in my truck to eate, it was only 3 small pieces of chicken and masshed potatoes and gravy, and a biscuit, but there was no coleslaw, I hate getting ripped off on the price, but when you don't get all that you think goes with the order isn't there .It's another story, If this is the new KFC pricing and how the box up the piece meal, I won't be going back again.

hi i ordered yesterday at 13:44 by just eat and when my food had arrived there was everything else apart from the corn on the cob. i ordered 1 corn on the cob and i fillet burger meal. i had also ordered the day before a zinger box meal which i was really happy about the service and it was quite dissapointing and unexpected really for a big brand not to include something i had paid for. i understand mistakes happen sometimes but please could i have my money back .
If you need to contact me for any further information my email is [protected]@icloud.com

my order number was [protected]

verification code [protected]

my order name was Mariam k

Very worst experience from KFC Qatar .it's not the first time six months back too I have raised a complaint regarding their delay in delivering the food .That Time the manager called up and apologized.Three weeks back the same thing happened the food was delivered almost after Two hours .Today I ordered food by seven and now it's 9.30 And the food is not Yet delivered I called the customer service twice but I got the same answer that they will follow up.Next time I have to think twice before ordering Food in KFC .very worth service

I went thru the drive thru last night 11/3/2021, my order was 2 large orders of gravy, 1 chicken pie, 6 biscuits, a 3 tender meal with a side of fries and a Diet Pepsi. I got home and no biscuits, now what is gravy without biscuits? I was not happy . I almost called them last night and demanded that they send me 6 biscuits by DoorDash. Needless to say that I called today 11/4/2021, and they will not even answer the phone. I would have taken this up with them but, no one would pick up the phone.

I just came from KFC 362 west street and I ordered a waster and I was told that they don't have cold drinks and I asked if the price differs if there's no cold drink and their response was" TAKE IT OR LEAVE IT" which was shocking. When I asked for manager they showed me but the manager just looked at me and went outside to greet her friend which was very rude. I don't know if this is how KFC staff has been trained to treat customers?

Well I go to these locations and they always close by 8:30 both when then actual closing time is 11pm These locations always out of fries gravy and sometimes chicken but what always bother me is that they always close early who does that

I Made in order on Nov. 2nd round 7 Pm, the full amount of the order was deducted from my debit card. I have contacted 3 call center agent via the chat and they were all confirming that the order is on the way ! and by contacting KFC 3 times as well, I was always informed that there was no order placed originally.

This is the worse customer experience I have ever had by being given wrong and deceiving information from 3 different agents.